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Dorian Ford

Clinton Township, MI

4.5
243 Reviews

35900 Gratiot Ave.

Clinton Township, MI

48035

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Showing 243 reviews

March 21, 2023

Couldn't have had a better experience buying our car. Our salesman Derek Sokol was the best! He made it a smooth transaction from beginning to end with no pressure. He went above and beyond! Recommende More

by Kittycat48035
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Sokol
March 06, 2023

Truck was ready, salesman was professional. He looked for other options. Lastly, he didn’t push when i decided to get something from another dealership. More

by Ajperry4711
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kevin
January 03, 2023

On 1/2/23 I purchased a used car from Jim Williams. The entire experience was enjoyable. He patience and product knowledge was superb. I would highly recommend him and Dorian Ford to my family and frie More

by upchurch.randall
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jim Williams
November 18, 2022

I made a appointment on September 15th to bring my car in for service on November 14 and when I arrived they said they didn't have a appointment on file for me and asked to see the manager and he told me the More

by Pissedoff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service manager
Nov 18, 2022 -

Dorian Ford responded

Hello, Carl. We are so sorry we didn't have an appointment scheduled for you and couldn't accommodate your needs immediately. Keeping our customers satisfied is our top priority and we do appreciate your feedback.

August 30, 2022

Would be nice if i could uod get a call back at least from them More

by Radgy11
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Never got to meet any
July 16, 2022

Mike Dyjewski was the best he explained ever thing on my new edge i had to order it he was so nice to help me do that Thank you Mike More

by nannyv8
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike D
Jul 18, 2022 -

Dorian Ford responded

Nannyv8, thank you for your support and for being a loyal Dorian Ford customer. As a family owned and operated dealership we take pride in making sure every customer is treated like family. We are glad to hear you enjoyed your experience with Mike. We are always here for all your vehicle needs. Please let us know if there is anything else we can help you with. Safe Travels!

June 15, 2022

Sydney at Dorian Ford review deserves five stars for her patient help with my problems with my windshield wipers and syncing my phone. She walked me through the process with a smile, and explained the proc More

by KKS719
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sydney
Jun 16, 2022 -

Dorian Ford responded

KKS719, thank you for your support and for being a loyal Dorian Ford customer. As a family owned and operated dealership we take pride in making sure every customer is treated like family. We are glad to hear you enjoyed your experience with Sydney. We are always here for all your vehicle needs. Please let us know if there is anything else we can help you with. Safe Travels!

May 26, 2022

Roy Matthews was very helpful. He explained all aspects of the vehicle and paperwork. Will definitely return to Dorian Ford. More

by ctroszak
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Matthews, steve
Jun 16, 2022 -

Dorian Ford responded

ctroszak, thank you for your support and for being a loyal Dorian Ford customer. As a family owned and operated dealership we take pride in making sure every customer is treated like family. We are glad to hear you enjoyed your experience with Roy. We are always here for all your vehicle needs. Please let us know if there is anything else we can help you with. Safe Travels!

May 18, 2022

Salesperson very helpful in ordering new Edge. I was able to review what options I wanted online before going to the store so I knew what I wanted. I was unsure on color and seating. Even with More

by Amani
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Smith
May 23, 2022 -

Dorian Ford responded

Amani, thank you for your support and for being a loyal Dorian Ford customer. As a family owned and operated dealership we take pride in making sure every customer is treated like family. We are glad to hear you enjoyed your experience with Dave. We are always here for all your vehicle needs. Please let us know if there is anything else we can help you with. Safe Travels!

May 18, 2022

THERE WAS ABSOLUTELY NO RESPONSE FROM THEM AFTER I INPUT MY REQUEST IN CARS.COM. More

by sam
Recommend Dealer
No
Employees Worked With
NO ONE FOLLOWED UP