Dorian Ford
Clinton Township, MI
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Bad Ford Focus I purchased a 2015 Ford Focus from Dorian Ford in Aug 2015. The vehicle was sold as having an automatic transmission when in fact it has a dual clutc I purchased a 2015 Ford Focus from Dorian Ford in Aug 2015. The vehicle was sold as having an automatic transmission when in fact it has a dual clutch computer controlled set of 2 3-speed manual transmissions. The vehicle has 16,000 miles as of 1-Oct-2017 and is now having transmissions issues reported by other Focus owners. The car is currently in the shop for the transmission. I spoke with the sales person who sold me the car and he took it next door to their used lot and came back and offended me with a $9,000 trade in offer. Unfortunately, I still owe $12,500 on the loan and would need to pay $3,500 just to get out this bad deal. Dorian has provided no help in dealing with this situation and is not very concerned about customer satisfaction. Don't do business with Dorian. You may be sorry if you do. More
Dorian Ford and Lisa Zerilli The best experience I have ever had . This is my third vehicle and by no means last with Lisa and Dorian Ford. I am now a "Ford Girl" The best experience I have ever had . This is my third vehicle and by no means last with Lisa and Dorian Ford. I am now a "Ford Girl" More
Very helpful and nice to deal with. I had a very good experience with Dorian Ford. The sales person was very kind and helpful and professional. I will definitely go back for my next car. I had a very good experience with Dorian Ford. The sales person was very kind and helpful and professional. I will definitely go back for my next car. More
salesman I would recommend Doug Hawkins as an exceptional salesman He was very attentive and polite. My requests were attended to,very quickly and the exact I would recommend Doug Hawkins as an exceptional salesman He was very attentive and polite. My requests were attended to,very quickly and the exact SUV was ready for me More
Great experience Fast and friendly service before and after purchase. Would recommend Dorian Ford to anyone getting ready to lease or purchase a Ford. Very happy I ch Fast and friendly service before and after purchase. Would recommend Dorian Ford to anyone getting ready to lease or purchase a Ford. Very happy I chose Dorian Ford. More
Great experience. Prompt and excellent service. Sales person was easy to deal with and understanding of our needs. Have dealt with this dealership before and have been Prompt and excellent service. Sales person was easy to deal with and understanding of our needs. Have dealt with this dealership before and have been extremely happy. More
Great dealership! Was a great experience both times. Very accommodating and helpful. Bob Ducharme was a great guy and helped us tremendously. He made our processes b Was a great experience both times. Very accommodating and helpful. Bob Ducharme was a great guy and helped us tremendously. He made our processes both easy and enjoyable. Thanks Bob! You're the best! More
Great Service The salesman was so helpful and knowledgable. Always returned our phone calls.Answered all of our questions. Gave us a great deal on a new Ford Fusion The salesman was so helpful and knowledgable. Always returned our phone calls.Answered all of our questions. Gave us a great deal on a new Ford Fusion. We love it. At he price we wanted and all the features too. More
My experience was great. My experience at Donin fotd was great.I would be happy to recommend this dealership to all my family and friends.l will be back next year when the lea My experience at Donin fotd was great.I would be happy to recommend this dealership to all my family and friends.l will be back next year when the least is up on my wife car. More
Wonderful. Could not be better. Than Very helpful. Gave every discount possible. Made paper work easy. Saved us lots of time and effort. Fantastic dealership. They delivered the car Very helpful. Gave every discount possible. Made paper work easy. Saved us lots of time and effort. Fantastic dealership. They delivered the car and took a long time showing us how to use it. More