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Doral Volkswagen

Doral, FL

4.7
4,568 Reviews

10455 NW 12th Street, Suite C

Doral, FL

33172

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4,568 Reviews of Doral Volkswagen

March 10, 2023

The Service attendant was very polite and provided updates as my car was being serviced. Thank you More

by cmojena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto Correa
Mar 10, 2023 -

Doral Volkswagen responded

Thank you for trusting our team here at Doral Volkswagen to service your vehicle! We are pleased to hear about your experience and look forward to your next visit.

March 10, 2023

It is always a pleasure working with Arely’s Bravo and Rayner Holmes. They are always working towards working with my budget and placing my family in the best vehicles. More

by ANGIE.DIAZ86
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rayner Holmes, Arelis Bravo
Mar 10, 2023 -

Doral Volkswagen responded

Thank you for taking the time to leave us this great review, Angie! Our team works hard to provide great customer service and they will be thrilled to have those efforts recognized. We appreciate you choosing Doral Volkswagen and wish you safe travels.

March 10, 2023

I have to say I am one very happy lady and I owe it all to Ali who from the moment I stepped into the showroom, I was treated with kindness, respect and undivided attention. I am a widower and was hesitant More

by Debra D
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Feroze Ali, Rainier Garcia, Rayner Holmes
Mar 10, 2023 -

Debra D responded

🥰

March 09, 2023

Very quick and easy. I called the same day for an express oil change and was allowed to bring my car in. Andres is always friendly and profession More

by DEIVY DELGADO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Mora, Ciro Ulloa, Andres Teran, Roberto Correa, Julio Serra, Pedro Melendez, Nelisbet Diaz
Mar 09, 2023 -

Doral Volkswagen responded

Thank you for taking the time to leave us this positive feedback! Our team strives to create a great customer experience and Andres will appreciate having his efforts recognized. We appreciate you choosing Doral Volkswagen and hope you will consider us again for future services.

March 09, 2023

Excelente servicio que tuvo la sra Arelis Bravo, conmigo me ayudó en todo logro el mejor financiamiento y vehículo segun mis necesidades y posibilidades 100% recomendada, me explico todo sobre el vehículo y More

by Adrianquero19
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rayner Holmes, Arelis Bravo
Mar 09, 2023 -

Doral Volkswagen responded

Hola, Gracias por la revisión. Nos alegra que su tiempo con nosotros haya sido una experiencia maravillosa. Esperamos volver a verte pronto.

March 08, 2023

Greatest experience I've had in a very long time. .Ciro is a class act I could not have asked for better treatment...Thank you Ciro More

by amauryama
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ciro Ulloa
Mar 08, 2023 -

Doral Volkswagen responded

Thank you for choosing Volkswagen and for this positive review. Our team strives to provide great customer service and we are pleased to hear about your experience with Ciro. We hope to see you again in the future!

Mar 09, 2023 -

amauryama responded

My Experience was superb.. Everything went extremely smooth... And everyone was very courteous and professional...Ciro is a rock star.. I can see why everyone respects him and likes him.. This has been the best car service experience I've ever... Thanks again Ciro

March 08, 2023

Felt like I was overcharged. My mechanic had an emergency and had to leave before my car was finished but it didn’t really feel like I was passed in to anyone else, I had to call More

by brown.naima
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didnt get a name
Mar 09, 2023 -

Doral Volkswagen responded

Thank you for taking the time to leave us this feedback. We understand your frustration regarding your recent visit and regret to hear that the customer service you experienced was not up to our usual standard. I’d like the opportunity to discuss this further, please contact me directly when you are able to. Francisco Mora franciscomora@lithia.com Service Manager

March 08, 2023

Muy buen servicio recomendado y garantizado el servicio para los clientes tengo 5 años de ser cliente y me gusta estar con ellos More

by maiher27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto Correa
Mar 09, 2023 -

Doral Volkswagen responded

Hola, Agradecemos la revisión. Nos complace que su tiempo con nosotros haya sido una experiencia de cinco estrellas. Esperamos volver a trabajar con usted aquí en Doral Volkswagen.

March 08, 2023

Very quick and easy. I called the same day for an express oil change and was allowed to bring my car in. Andres is always friendly and professional. More

by smac9396
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andres Teran
Mar 09, 2023 -

Doral Volkswagen responded

Thank you for taking the time to leave us this positive feedback! Our team strives to create a great customer experience and Andres will appreciate having his efforts recognized. We appreciate you choosing Doral Volkswagen and hope you will consider us again for future services.

March 08, 2023

As soon as I stepped foot inside Doral Volkswagen, I was kindly helped by Wilfredo Castro. I was first contacted to swing by this dealership by Zach Simpson and we immediately hit it off. I was a big fan of More

by phill.soto
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Feroze Ali, Rayner Holmes, Wilfredo Castro
Mar 08, 2023 -

Doral Volkswagen responded

Thank you for choosing Doral Volkswagen and for this great review! Our team strives to provide top tier customer service and we are thrilled to hear about your experience with our sales department. Congrats on your new Atlas and we wish you safe travels!

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