Doral Volkswagen

All god very professional, the ambient at the dealer is good I believe when oil change is finish they shut give the customer multi point inspection relate to the vehicle good I believe when oil change is finish they shut give the customer multi point inspection relate to the vehicle More

Went in for service without an appointment but was told what I was looking or would be quick so I decided to wait. Two and a half hours later I went to ask my service advisor how much time was needed to co what I was looking or would be quick so I decided to wait. Two and a half hours later I went to ask my service advisor how much time was needed to complete my visit and he said they tried to reach me but I didn't answer so they didn't start working on the car yet (they called my wife's number, not mine. Again, I was waiting in the customer waiting area inside). Another two and a half hours later I went to ask how much longer they needed and the reply was, "Maybe an hour or so." Went home in an Lyft to get ready for work (~1:45pm) under the condition they were going to stay in touch with me and let me know when the car was ready for pick up. Fast forward, it's now 4:10pm and still haven't heard from them and attempts to get in contact with my advisor for an update were unsuccessful so my wife took an Uber there. On the way (~4:45pm) she gets a call from the service tech, "I was just about to call you.." We finally get the car, but are the last one's to leave (~5:30pm Service closes @5) Awesome job guys. Definitely will recommend to friends. More

Excellent service! Ciro said he'd have me in and out in an hour, and he was spot on! Thank you for the fast, efficient, and friendly service. Ciro said he'd have me in and out in an hour, and he was spot on! Thank you for the fast, efficient, and friendly service. More

Ricky Perez has made our experience in purchasing a vehicle really smoothly, he was really knowledgeable about the vehicle and warranties on the car. Definitely recommend him as your next salesman. vehicle really smoothly, he was really knowledgeable about the vehicle and warranties on the car. Definitely recommend him as your next salesman. More

Best sales/dealer experience we have ever had. Would highly recommend to anyone who is interested in a VW!!! Would highly recommend to anyone who is interested in a VW!!! More

Went for an Oil Change, left the dealership dripping oil, after confirming and getting my plug replaced due to mechanic error, new oil was not added back into my car! Seems like I paid for half an oil change after confirming and getting my plug replaced due to mechanic error, new oil was not added back into my car! Seems like I paid for half an oil change I have picture to prove!Dealership does not answer my calls, emails, nor has the service manager Francisco returned my call ! Currently I’ve addressed the issue to VW corporate, a Case Manager has not been able to communicate with the dealership either. More

Was pretty good , they got me a Lyft back home and back to the dealer after the car was ready , only complaint was they left my seat a little dirty and I didn’t get a complimentary car wash. to the dealer after the car was ready , only complaint was they left my seat a little dirty and I didn’t get a complimentary car wash. More

For me, simple, perfect, perhaps the prices are a bit high, but any dealer will be the same, but I recommend them. high, but any dealer will be the same, but I recommend them. More

Julian Alvarez was super helpful and friendly. I had an issue with my screen & he fixed it in no time. He also suggested i rotate my tires to make them last longer. What an added bonus! I had an issue with my screen & he fixed it in no time. He also suggested i rotate my tires to make them last longer. What an added bonus! More

Un servicio de lujo, precios y programas de lujo para ayudar al cliente. Los mejor 100 % recomendado ayudar al cliente. Los mejor 100 % recomendado More