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Doral Volkswagen

Doral, FL

4.7
4,561 Reviews

10455 NW 12th Street, Suite C

Doral, FL

33172

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4,561 Reviews of Doral Volkswagen

November 15, 2018

Best Dealership in town! Best service. Highly recommend Esserman International. The wait is never long and the waiting area is very comfortable. They also have drop off servic More

by AMCKEYB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bismarck
Dec 04, 2018 -

Doral Volkswagen responded

Hi AmckeyB, we always try to provide our patrons with expedient service. Thank you for choosing Esserman International Volkswagen and we hope to see you soon!

November 15, 2018

Great service. The people were very nice and expediant. I was informed of all issues and expectations. Every went as they said. I waited for the car and it was not l More

by RODR2689
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bizmark
Dec 04, 2018 -

Doral Volkswagen responded

Hi Rodr2689, we aim to give timely service to all our patrons. We are happy you had a great experience at Esserman International Volkswagen and we look forward to seeing you again!

November 15, 2018

Service Ciro is honest and realiable. He is always happy to help. He answers any question I have. He answers and returns call promptly. Excellenct and knowled More

by DELGADO33155
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ciro, Jay Plant
Dec 04, 2018 -

Doral Volkswagen responded

Hi Delgado33155, thank you for choosing Esserman International Volkswagen. Jay, Ciro, and the entire service team strive to provide all patrons with superior customer service. Hope to see you again!

November 15, 2018

Be Careful I went to Esserman Doral because I received a recall about the airbag, (everything worked well) 3 weeks later a piece in the wheel Star to fail, when More

by Jorge T
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don’t remember
Dec 05, 2018 -

Doral Volkswagen responded

Hi Jorge, customer service reached out to resolve the issue. If you have any other questions or concerns feel free to call us.

November 15, 2018

Going the extra mile!! Alberto Pedroso has been serving us in the last 5 years, when we originally didn’t get a VW but got an Acura, he was instrumental in the deal. When I More

by OJR2M1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alberto Pedroso
Dec 04, 2018 -

Doral Volkswagen responded

Hi Ojr2m1, thank you for choosing Esserman International Volkswagen. We aim to provide all clients with unparalleled customer service. Hope to see you soon!

November 15, 2018

Best Service Car Dealer at Esserman VW My entire family has been leasing vehicles at Volkwagen Esserman International because we always rely on the best Service Manager there is: Mr.Bisma More

by AIDASALMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Feroze Ali
Dec 04, 2018 -

Doral Volkswagen responded

Hi Aidasalman, thank you for choosing Esserman International Volkswagen for your family's leasing needs. We aim to be a cut above the rest and Mr. Bismarck Guerrero helps us achieve that. Hope to see you again!

November 15, 2018

Excellent salesman (Feroze) Feroze (Ali),was professional caring and very honest. It was a pleasure meeting him as he worked deligently and fairly to get me a positive outcome un More

by n_strelles@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bismarcke , Feroze Ali
Dec 04, 2018 -

Doral Volkswagen responded

Hi N_Strelles@yahoo.com, thank you for taking the time to leave such great feedback. At Esserman International Volkswagen we pride ourselves on providing patrons with superior customer service. We hope to see you again and close the deal!

November 14, 2018

Great customer service The salesperson was very attentive to our needs. She listened and was very patients and made sure we were satisfied with the entire experience. Thank More

by Tiguan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anabel Bustamante
Dec 04, 2018 -

Doral Volkswagen responded

Thank you for taking the time to leave such positive feedback. We at Esserman International Volkswagen pride ourselves on providing superior customer service. We hope to see you again and enjoy your new Tiguan!

November 10, 2018

Great attention Una muy buena atención y servicio, información precisa por parte de la agente de ventas y muy buena experiencia en general en todo el proceso More

by Raul Guzman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arelis Bravo
Dec 04, 2018 -

Doral Volkswagen responded

Hi Raul Guzman, we strive to provide all customers with the personal attention they deserve. Thank you for choosing Esserman International Volkswagen for your car buying experience. We hope to see you again!

November 07, 2018

Great experience So glad I went there, salesman Yadiel is very knowledgeable, friendly, gave me various options, manager Jay explained every detail, made the whole exp More

by Scepero 25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rainier and Jay, Yadiel Perez Lugo
Dec 04, 2018 -

Doral Volkswagen responded

Hi Scepero 25, we are pleased to hear you had such a great experience at Esserman International Volkswagen. Thank you for choosing us to make your new car dream a reality. We pride ourselves on our knowledgeable sales personnel. Enjoy your new car!

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