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Doral Volkswagen

Doral, FL

4.7
4,564 Reviews

10455 NW 12th Street, Suite C

Doral, FL

33172

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4,564 Reviews of Doral Volkswagen

April 01, 2019

Good job Great customer service and great service by service advisor Ciro Ulloa. Always very helpfull to me. Thank you Ciro. Excellent work with the service c More

by MARISAFPEREZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ciro Ulloa
Apr 02, 2019 -

Doral Volkswagen responded

Hi Maria, thank you for taking the time to leave us some feedback. Ciro and the team enjoy working with our customers and giving them exceptional service. Pleased to hear you enjoyed your time with us and we can't wait to see you again!

April 01, 2019

Will Resolve Your Car Problems But Beware of Prices Was able to get my car issue resolved, but was not offered any sort of discount towards services received. I have always been offered coupons in previ More

by LRCLASSOF07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ciro Ulloa
Apr 02, 2019 -

Doral Volkswagen responded

Hi, we are pleased to hear your vehicle's issue was resolved. Our staff dedicates itself to ensuring our customers' needs are met. We have many coupons available online and encourage everyone to browse our monthly specials. Hope to see you soon!

March 31, 2019

Over the Top. Extremely satisfying. I was made to feel respected, treated with with courtesy and felt very appreciated. Smiling was so very much appreciated which was shared by the whol More

by carchick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andres Teran, Roberto Correa
Apr 02, 2019 -

Doral Volkswagen responded

Hi, thanks for the feedback. We work hard to respect our customers and be attentive to their needs. Glad to hear your experience with Esserman Volkswagen was a great one. We can't wait to assist you again!

March 31, 2019

Excellence service It was a great service! They understand your needs and prices are affordable. Im very happy with my new car. I recommend the dealer and the staff! More

by ROSANACASTILLO13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rainier Garcia
Apr 02, 2019 -

Doral Volkswagen responded

Hi Rosana, thanks for the feedback. We are pleased to hear your car buying experience at Esserman Volkswagen was such a great one. Our goal is to keep our prices affordable and our staff knowledgeable of car features and our inventory so they can understand your needs. Congrats on your new car!

March 28, 2019

Excellent service I recently lease a VW Passat 2019. My sales representative was Feroze, Ali. I have been leasing with esserman international since 2007. This is the se More

by ELIEROM725
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Feroze Ali, Rayner Holmes, Roberto Correa
May 01, 2019 -

Doral Volkswagen responded

Hi Elie, thank you for taking the time to leave us a review, we appreciate it. Esserman Volkswagen is proud to give our customers excellent service. Our customers are our main priority so keeping them satisfied is important to us. Happy to hear you enjoyed your time with us and we can't wait to assist you again!

March 28, 2019

air bag recall Ciro was courteous and honest. Service was quick and professional. I appreciated that the airbag replacement was taken care of and in a professional More

by Anonymous
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ciro Ulloa
May 01, 2019 -

Doral Volkswagen responded

Hi, thank you for taking the time to leave us a review, we appreciate it. Esserman Volkswagen is proud to give our customers excellent service. Our customers are our main priority so keeping them satisfied is important to us. Happy to hear you enjoyed your time with us and we can't wait to assist you again!

March 28, 2019

Excellent!!!! My customer service specialist Ciro Ulloa is a courteous and very knowledgeable technician. My wait time at the waiting area was exactly as he said. V More

by Satisfiied customer Karl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ciro Ulloa
May 01, 2019 -

Doral Volkswagen responded

Hi, thank you for taking the time to leave us a review, we appreciate it. Esserman Volkswagen is proud to give our customers excellent service. Our customers are our main priority so keeping them satisfied is important to us. Happy to hear you enjoyed your time with us and we can't wait to assist you again!

March 28, 2019

Good service Customer service is above average Pleasant staff, clean friendly and professional staff Easy in and easy out even though the service area was ver More

by DENNISSEVER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ciro Ulloa
May 01, 2019 -

Doral Volkswagen responded

Hi Dennis, thank you for taking the time to leave us a review, we appreciate it. Esserman Volkswagen is proud to give our customers excellent service. Our customers are our main priority so keeping them satisfied is important to us. Happy to hear you enjoyed your time with us and we can't wait to assist you again!

March 28, 2019

White smoke blowing out the exhaust Thank u Esserman International for servicing and fixing my automobile. The car came out great and I have had no issues. Again I can't express how grat More

by Omarferrer0425
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ciro Ulloa
Apr 02, 2019 -

Doral Volkswagen responded

Hi Omar, we are pleased to hear your vehicle's maintenance went well. Our certified technicians work hard to ensure every vehicle is serviced properly. Thanks for choosing us and we look forward to seeing you again!

March 27, 2019

Esserman VW never fails to impress! I own two VW Tiguans, one purchased from Esserman. No matter what the concern or issue, my vehicles are taken care of in a very timely manner. My serv More

by Josh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Brady
May 01, 2019 -

Doral Volkswagen responded

Hi Josh, thank you for taking the time to leave us a review, we appreciate it. Esserman Volkswagen is proud to give our customers excellent service. Our customers are our main priority so keeping them satisfied is important to us. Happy to hear you enjoyed your time with us and we can't wait to assist you again!

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