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Doral Volkswagen

Doral, FL

4.7
4,564 Reviews

10455 NW 12th Street, Suite C

Doral, FL

33172

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4,564 Reviews of Doral Volkswagen

April 06, 2019

Excellent service! My new service manager, Robert, was very professional, kind and attentive. He gave me the best possible deal and was honest about what was needed. More

by Katrodriguez24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberto Correa
May 01, 2019 -

Doral Volkswagen responded

Hi Kat, it's great to see you had such a wonderful time at our dealership. We take great pride in treating our customers like family. Thanks for choosing Esserman Volkswagen and we hope to assist you again soon.

April 05, 2019

Excelent service, Feloze Ali excelent service. Because I get all the information that I need to get my new car. Feroze Ali work with all the time give me a excelent presentation of tha car that I l More

by Hombredeproposito
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcia San German, Jay Plant, Feroze Ali
May 01, 2019 -

Doral Volkswagen responded

Hi, thanks for taking the time to leave a review. We work hard to create a comfortable and professional dealership experience for our customers. Pleased to hear you enjoyed yourself and we can't wait to help you again!

April 05, 2019

Excellent treatment! I gave the rating I did because I was treated from the moment I got there to the moment I left like I used to remember being treated. I was treated wi More

by newswatcher2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jovan (sales). Ozzie (financing)
May 01, 2019 -

Doral Volkswagen responded

Hi, thanks for taking the time to leave a review. We work hard to create a comfortable and professional dealership experience for our customers. Pleased to hear you enjoyed yourself and we can't wait to help you again!

April 05, 2019

Replace ABS sensor The only comment is that although I had an appoint it took 3 hours before the car was finished. I don't know how complex replacing the sensor is but More

by CHUSLITA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ciro Ulloa
May 01, 2019 -

Doral Volkswagen responded

Hi Chuslita, thanks for taking the time to leave a review. We work hard to create a comfortable and professional dealership experience for our customers. Pleased to hear you enjoyed yourself and we can't wait to help you again!

April 05, 2019

Good and fast Esserman has a great service center. They are honest, oil changes are fast and there is a nice waiting room. The courtesy car wash is a nice plus. More

by apz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Brady
May 01, 2019 -

Doral Volkswagen responded

Hi, thanks for taking the time to leave a review. We work hard to create a comfortable and professional dealership experience for our customers. Pleased to hear you enjoyed yourself and we can't wait to help you again!

April 05, 2019

Great Service but Long Wait Time The service specialist was amazingly clear and helpful. He was very knowledgeable and professional. Unfortunately, I had to wait 2.5 hours for an oil More

by LBB1012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Brady
May 01, 2019 -

Doral Volkswagen responded

Hi, it's great to see you had such a wonderful time at our dealership. Sorry about the long wait times but we are pleased to see you are satisfied with our quality of work. Thanks for choosing us and we hope to assist you again soon.

April 04, 2019

It’s always a great experience I really recommend this dealer for service. I always have a great experience and go home satisfied with service and the customer service. Cesar takes More

by LIZIEBRITO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Adames
May 01, 2019 -

Doral Volkswagen responded

Hi Lizie, thank you for taking the time to leave us a review, we appreciate it. Esserman Volkswagen is proud to give our customers excellent service. Our customers are our main priority so keeping them satisfied is important to us. Happy to hear you enjoyed your time with us and we can't wait to assist you again!

April 04, 2019

Service review Service was prompt, friendly and efficient. First time I used Service Express and it was terrific. There was a long line of cars awaiting service and More

by MARLENELICHTENSTEIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Brady
May 01, 2019 -

Doral Volkswagen responded

Hi Marlene, thanks for taking the time to leave a review. We work hard to create a comfortable and professional dealership experience for our customers. Pleased to hear you enjoyed yourself and we can't wait to help you again!

April 04, 2019

I bought a 2016 Jetta This dealer has good cars with low mileage, very well kept, the staff is very professional, fast and friendly service. I recommend it to anyone. More

by RODRIGUEZZAI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfredo Osuna
May 01, 2019 -

Doral Volkswagen responded

Hi Rodriguez, thanks for taking the time to leave a review. We work hard to create a comfortable and professional dealership experience for our customers. Pleased to hear you enjoyed yourself and we can't wait to help you again!

April 04, 2019

Amazing service l! We were helped by Shakimo and he was amazing. He was patient, well informed, and helpful. We didn’t feel pressured at this dealership and walked away More

by TEMINO08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shakimo Richardson, Jay Plant, Rayner Holmes
May 01, 2019 -

Doral Volkswagen responded

Hi, thanks for taking the time to leave a review. We work hard to create a comfortable and professional dealership experience for our customers. Pleased to hear you enjoyed yourself and we can't wait to help you again!

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