Doral Volkswagen

I recently had the pleasure of working with Julian Alvarez, a service advisor at Doral Volkswagen, and I couldn't be happier with the exceptional service he provided. From start to finish, Julian demo Alvarez, a service advisor at Doral Volkswagen, and I couldn't be happier with the exceptional service he provided. From start to finish, Julian demonstrated a level of professionalism, expertise, and customer care that truly exceeded my expectations. First and foremost, Julian's knowledge and understanding of automotive matters were outstanding. He listened attentively as I explained the issues I was experiencing with my vehicle and asked insightful questions to gain a comprehensive understanding of the problem. His expertise shone through as he accurately diagnosed the issue and provided me with clear explanations of the necessary repairs and maintenance. Julian's communication skills were impeccable. He kept me informed throughout the entire service process, providing regular updates on the progress of the repairs. He was prompt in returning my calls and promptly answered all my questions, ensuring I felt confident and well-informed at every step. One of the most impressive aspects of Julian's service was his commitment to going the extra mile for his customers. He took the time to explain various options available to me, discussing the pros and cons of each so that I could make an informed decision. Moreover, he provided valuable advice on preventive maintenance and offered tips to ensure the longevity and performance of my vehicle. Not only was Julian knowledgeable and professional, but he also displayed genuine care and empathy towards his customers. He made me feel like a valued individual, rather than just another customer. His friendly demeanor and warm personality created a welcoming atmosphere, putting me at ease and making the entire service experience enjoyable. Finally, Julian's attention to detail was exemplary. He ensured that all necessary repairs were completed to the highest standard, leaving no room for any concerns or issues. I left Doral Volkswagen feeling confident in the quality of the work performed and the overall reliability of my vehicle. In conclusion, I highly recommend Julian Alvarez as a service advisor at Doral Volkswagen. His exceptional knowledge, outstanding communication skills, commitment to customer satisfaction, and attention to detail make him an invaluable asset to the dealership. If you're looking for a service advisor who truly cares about your vehicle and your experience, Julian is the person to go to. Thank you, Julian, for providing a service experience that exceeded my expectations! More

Excellent customer service! Ask for Arelis Bravo she was very helpful and patience during all the time we spent there. Amazing! Ask for Arelis Bravo she was very helpful and patience during all the time we spent there. Amazing! More

Love the service. Specially our sales rep Arelis Bravo. That is why we came back Specially our sales rep Arelis Bravo. That is why we came back More

Very easy to work with. Just went to refinance and purchase my lease and the process was fairly quick. Ali is very help and understanding of one’s situation and was willing Just went to refinance and purchase my lease and the process was fairly quick. Ali is very help and understanding of one’s situation and was willing to work with us to make a deal. More

My family and I had a great experience with Ricky Perez. We were in and out in about an hour. The best car buying experience we've ever had! We were in and out in about an hour. The best car buying experience we've ever had! More

I recently had the pleasure of working with Ali Feroze at Doral Volkswagen, and I wanted to share my positive experience. Ali was my dealer/leaser, and he did a great job ensuring that everything went smooth Doral Volkswagen, and I wanted to share my positive experience. Ali was my dealer/leaser, and he did a great job ensuring that everything went smoothly throughout the process. What stood out to me the most was Ali's dedication to providing excellent service. He went the extra mile to make sure I was satisfied with my purchase, even when we were getting the run around with insurance. Ali's efforts made the whole process easier for me, and I genuinely appreciated his commitment. If you're in the market for a car in Miami, I highly recommend visiting Doral Volkswagen and asking for Ali Feroze. His professionalism and attention to detail set him apart, and he made the experience stress-free. I plan on recommending Ali to my friends and close acquaintances. In conclusion, my experience with Ali Feroze at Doral Volkswagen was very positive. He exceeded my expectations and ensured a smooth car buying process. Thank you, Ali, for your exceptional service. More

My experience at Doral VW was fantastic. My salesman was Ricky Perez and he was great!! If your looking for a VW go to Doral VW and look up Ricky Perez you won’t be disappointed. My salesman was Ricky Perez and he was great!! If your looking for a VW go to Doral VW and look up Ricky Perez you won’t be disappointed. More

Loving my new Taos! Very happy and satisfied with the service provided by Ali and Doral VW. Always so friendly and helpful. Very happy and satisfied with the service provided by Ali and Doral VW. Always so friendly and helpful. More

Excelente atencion, muy amable, servicial, te brindan las mejores opciones!!! Muy profesionales. Ya tenemos 2 adquisiciones y sin ningun inconveniente!!! mejores opciones!!! Muy profesionales. Ya tenemos 2 adquisiciones y sin ningun inconveniente!!! More

The best dealership I’ve ever been to. Made purchasing my new car super easy and Rocky Perez who attended me was super helpful. Made purchasing my new car super easy and Rocky Perez who attended me was super helpful. More