Doral Volkswagen

Came in for recall if airbags. Julio was ver courteous, helped me immediately. Asked if I was waiting or not. Gave me an estimated time of 1 1/2,to 2 hours and work wad completed ahead of the time. helped me immediately. Asked if I was waiting or not. Gave me an estimated time of 1 1/2,to 2 hours and work wad completed ahead of the time. More

Roberto Correa and the touareg specialist always deliver. the only reason i keep going back to Esserman International is because of the exceptional customer service. deliver. the only reason i keep going back to Esserman International is because of the exceptional customer service. More

Esserman is a great place to have your VW serviced. Every Service Advisor is helpful, friendly, knowledgeable, and easy to work with. Once you have them fix your car, you won’t look for another repair Every Service Advisor is helpful, friendly, knowledgeable, and easy to work with. Once you have them fix your car, you won’t look for another repair shop! More

I always have peace of mind when I leave my car in the shop for any needed service. I trust the expertise and honest advice provided by Ciro. shop for any needed service. I trust the expertise and honest advice provided by Ciro. More

Pedro Melendez was very courteous and attentive. He provided me with constant updated on my car. He provided me with a loaner car while my vehicle was in seervice. provided me with constant updated on my car. He provided me with a loaner car while my vehicle was in seervice. More

Profesionales de principio a fin. Atención inmediata a pesar de que no tenía cita ya que fue algo que surgió imprevisto, espera razonable y satisfacción en la resolución del problema pesar de que no tenía cita ya que fue algo que surgió imprevisto, espera razonable y satisfacción en la resolución del problema More

excellent experience, courteous employees, nice waiting area, car delivered clean after service. Been with this dealer since 2005, have always had a good experience : thank you area, car delivered clean after service. Been with this dealer since 2005, have always had a good experience : thank you More

Esserman service did a great job with my car yesterday, 9/14/2020. I brought my 2016 Jetta in for 60k maintenance, and Robert helped me as soon as I arrived. Robert communicated with me throughout the time 9/14/2020. I brought my 2016 Jetta in for 60k maintenance, and Robert helped me as soon as I arrived. Robert communicated with me throughout the time my car was serviced, which was a total of about 4 hours. My only complaint was that I scheduled this appointment days in advance online, and requested a loaner vehicle. While I expected a loaner vehicle to be ready for me, instead there wasn’t, and I had to be shuttled to a nearby rental car company. I appreciate that I didn’t have to pay for the rental, but I did have to charge $50 temporarily on my credit card. I just didn’t expect to have to go to another place to get a loaner vehicle, when I expected a loaner vehicle to be ready for me at the dealership, especially since I made the appointment days in advance. Other than that, esserman service has always done exceptional work on my car (which has been nothing beyond oil changes and routine maintenance), and I truly appreciate it! More

Luis was very kind . Explain us the purchase process very clear. The financial guy Explain us very clear the financial breakdown . Great service . Thank you so much clear. The financial guy Explain us very clear the financial breakdown . Great service . Thank you so much More

Great service! Always trust that a good job is being done on my vehicle at all times. Employees are very friendly at all times I visit! on my vehicle at all times. Employees are very friendly at all times I visit! More