Doral Volkswagen

Service time is no longer a problem since Esserman. I really enjoy the cleaning, customer attention and kindness. Julio is very professional and nice with customer. really enjoy the cleaning, customer attention and kindness. Julio is very professional and nice with customer. More

Great service by Daniel and Rocario. Service was fast and thorough. Was easy to get an appointment and easy to drop off and pick up car thorough. Was easy to get an appointment and easy to drop off and pick up car More

Ez drop off. Ez pick up. Excellent service from setting up Appointment, getting loaner. Then speaking to advisor and picking car up. All great would use again up Appointment, getting loaner. Then speaking to advisor and picking car up. All great would use again More

Everything went well. The visit was uneventful which is a good thing. I was in and out in about an hour for a tire repair and without an appointment. good thing. I was in and out in about an hour for a tire repair and without an appointment. More

Julian in Service Department was exceptional from the moments even before my VW arrived. I truly believe he made everything seamless & transparent. Thank you for your professionalism. moments even before my VW arrived. I truly believe he made everything seamless & transparent. Thank you for your professionalism. More

Robert took time to explain and or answer my questions and addressed my concerns. Explained in detail what was done to my VW Beetle Convertible.😊 and addressed my concerns. Explained in detail what was done to my VW Beetle Convertible.😊 More

Ciro was friendly, quick at welcoming and explaining the process and made me feel welcomed. Quick repair and a car wash included. Overall good experience process and made me feel welcomed. Quick repair and a car wash included. Overall good experience More

Great service. Very prompt and quick to resolve issue with my Apple Carplay. Offered a loaner vehicle while they corrected the issue. Julian kept me up to date via text. with my Apple Carplay. Offered a loaner vehicle while they corrected the issue. Julian kept me up to date via text. More

The service from the Service Advisor was excellent. But from the mechanic state point, I did not like his remarks about what was happening with my car. Firstable, I have been driving stick shift for over 4 from the mechanic state point, I did not like his remarks about what was happening with my car. Firstable, I have been driving stick shift for over 40 years. The mechanic stated that the cloche was higher than normal and that is because the way the customer used the cloche. He was wrong. When I received the car at the beginning of the lessee, the cloche was that way. I felt strange but I figured that it was that way. If something was wrong, blamed to the Mexicans not me. I wish that car was made in Germany. I am sure this wouldn't never happen. More

Todo muy rápido, facilidad para sacar cita en linea connflexibilidad de horarios. En el dealer servicio ameno y amigable. Servicio en tiempo de trasporte hacia y desde casa. Buen resultado final del tr connflexibilidad de horarios. En el dealer servicio ameno y amigable. Servicio en tiempo de trasporte hacia y desde casa. Buen resultado final del trabajo. More