Doral Volkswagen

Great service, car was serviced for 50k miles service and took some time but the staff kept me informed at all moment regarding how the service was being done. I've been coming to this dealer for many years took some time but the staff kept me informed at all moment regarding how the service was being done. I've been coming to this dealer for many years now and i will keep doing so. More

I took my car to Esserman Int. because it was making a noise. They had my car for two weeks and nothing was done to it. I have to drive every day with this noise that is driving me insane. I am very disap noise. They had my car for two weeks and nothing was done to it. I have to drive every day with this noise that is driving me insane. I am very disappointed. The service advisor was very professional and attentice. More

I have to say I have only dealt with Roberto and he makes everything great. I truly appreciate all his help. Volkswagon is very lucky to have an employee like him everything great. I truly appreciate all his help. Volkswagon is very lucky to have an employee like him More

Exceptional and outstanding service. Customer’s interest were always looked after. Everything was done smoothly and timely, by 2 hours I had my new car. Very happy with my purchase! were always looked after. Everything was done smoothly and timely, by 2 hours I had my new car. Very happy with my purchase! More

Amazing services and always kept me up to date with everything. Danny Garcia took care of everything for me and it was the best service I ever had with any car dealer person. everything. Danny Garcia took care of everything for me and it was the best service I ever had with any car dealer person. More

I have a client for some time and every time that I needed service it has been a very nice experience, because the service, the attention and the personal treatment of the Service Center crew, mainly a needed service it has been a very nice experience, because the service, the attention and the personal treatment of the Service Center crew, mainly advisor Ciro Ulloa, were the best I have ever received in prior dealerships during my forty years living in this city More

A wonderful experience with Wilfredo and rest of the staff very professional! Highly recommend! Sunday is a busy day but good to work deals and time to buy! staff very professional! Highly recommend! Sunday is a busy day but good to work deals and time to buy! More

I went in because my car had a recall and everything went well. The service rep that I scheduled my service with was busy at the time but Julian Alvarez helped me out and he was great, thank you! well. The service rep that I scheduled my service with was busy at the time but Julian Alvarez helped me out and he was great, thank you! More

they very courteous. they told me it would take 2 hrs. took a little longer but also they called me to let me know what needed to be fixed so I decided to leave it there longer and it was done the same d took a little longer but also they called me to let me know what needed to be fixed so I decided to leave it there longer and it was done the same day which was awsome. also they offered a ride home which I did not need but they offered it. thanks More

Hello, I wait 8 days to a warranty issue, work with the Hello, I wait 8 days to a warranty issue, work with the Service Julian Alvarez, he always told me, no everything is ok I dont hear any noise, and i Hello, I wait 8 days to a warranty issue, work with the Service Julian Alvarez, he always told me, no everything is ok I dont hear any noise, and it was not the truth. VW Care give me the solution, at least everything was ok and of course it was a noise, is better to say ok we will check it and let you know. Thanks Raul Quintana New customer for sure. More