
Doral Volkswagen
Doral, FL
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4,564 Reviews of Doral Volkswagen
Great experience. Jordan Fajardo was excellent, kind, honest, and humble. I asked for a specific deal and they better it. Jordan Fajardo was excellent, kind, honest, and humble. I asked for a specific deal and they better it. More
Our experience with the salesman, Ali, was exceptional. We did not finance the vehicle. The dealership needs to invest in the backend related to the individuals that handle the signing of documents and We did not finance the vehicle. The dealership needs to invest in the backend related to the individuals that handle the signing of documents and agreements. The person that was handling the signing package did not speak fluent English and could not answer my questions. I worked for a car dealer for 5 years and know the process, very well. There were inconsistencies between the electronic documents and the paper documents that did not correlate, which made me uncomfortable with signing. I felt I was forced to accept these documents as I could not get explanations why there were blanks on documents I was signing electronically inconsistent to the paper documents. I ultimately signed everything just to get out of there. There should not be that much frustration for a "cash" deal. The vehicle was not properly detailed. When I test drove the vehicle, the tire pressure sensor light came on. It was a Sunday and there was no service technician onsite that could inspect the vehicle. I was not offered a service appointment to return and have this inspected. The vehicle does have remaining factory warranty, therefore this should be covered. I could go on although it would probably not make a difference. Otherwise, I am happy with my vehicle. More
I was incredibly impressed with Doral Volkswagen. Their attention to detail throughout the entire process, from the initial consultation to the final paperwork, was top-notch. The financing process w Their attention to detail throughout the entire process, from the initial consultation to the final paperwork, was top-notch. The financing process was seamless and stress-free, and the overall experience felt personalized and customer-centric. More
Excellent service & courteous people. Very honest & transparent. Highly recommend. Deal went very well. Manager was very helpful so was other staff 👍👌 Very honest & transparent. Highly recommend. Deal went very well. Manager was very helpful so was other staff 👍👌 More
Visited VW Doral looking to replace my Atlas and at first service at the dealership was nonexistent. Luckily found Ramses who saved the day as I was ready to walk out. Unfortunately, the AC compressor of my service at the dealership was nonexistent. Luckily found Ramses who saved the day as I was ready to walk out. Unfortunately, the AC compressor of my new Atlas was faulty, and I had to take the vehicle back for maintenance already. More
This Volkswagen dealer has the biggest selection of vehicles that I have seen, Making it very easy for me to make a choice on which vehicle to choose. vehicles that I have seen, Making it very easy for me to make a choice on which vehicle to choose. More
VW Doral offers excellent service. The salesman Ismael was very kind and has great knowledge. He was a great help in being able to buy our car. The salesman Ismael was very kind and has great knowledge. He was a great help in being able to buy our car. More
We love our Atlas R-line. Great costumer experience! Thanks to Jordan and Wilfredo for helping us in our leasing process! Great costumer experience! Thanks to Jordan and Wilfredo for helping us in our leasing process! More