Doral Volkswagen

Great service good attitude for sure will be back for service next time or to get a new car service next time or to get a new car More

Professional, quickly resolved the problem and was accommodating with transportation to and from the dealership. accommodating with transportation to and from the dealership. More

No loaner cars for repairs (because they sold them all since used car prices are up) so had to spend 2 hours waiting in Enterprise for a loaner. Service agent was flippant and dismissive, and didn't even since used car prices are up) so had to spend 2 hours waiting in Enterprise for a loaner. Service agent was flippant and dismissive, and didn't even call me to let me know my car was ready (I only found out when I called them after days of seeing no activity with my car via the VW app). They didn't fix the underlying issue which means I'll have to bring it back again in a few months. All around bad experience. More

Unexpected upstanding service. Congratulations for your excellent service. Definitely will make vw Esserman my vw point of reference. Congratulations for your excellent service. Definitely will make vw Esserman my vw point of reference. More

I took my vehicle in for a check because engine light was popping on. I asked for Roberto and explain him the warning of engine displayed on the board. He explained to me what it could be and he told me that popping on. I asked for Roberto and explain him the warning of engine displayed on the board. He explained to me what it could be and he told me that he was going to put it to check what was the cause of this warning. Roberto called me to let me know that vehicle was fixed ready to pick up and that they were open until 7:00 PM. The team's service was very good and Roberto's follow-up was fantastic. Thanks. More

Great service. Efficient and fast. friendly and easy access. Great to go and have Uber service somewhere while you wait Efficient and fast. friendly and easy access. Great to go and have Uber service somewhere while you wait More

Ciro needs training in customer service First he walks towards you with an attitude as if he’s doing you a favor instead of providing a “paid” service. Second he tells you the price of the service request towards you with an attitude as if he’s doing you a favor instead of providing a “paid” service. Second he tells you the price of the service requested is different than what the office/ counter people had already advice in person and over the phone. Third he thinks everyone is as ignorant as him and he just lies straight to your face. Will not go back to him EVER again. More

I liked that they attended at the correct time and finished their work before the scheduled time. Keep in that way. finished their work before the scheduled time. Keep in that way. More

Pedro was very professional and helpful when I shared with him the problem I was having with the driver's window. The service took less time than expected and I was pleased. with him the problem I was having with the driver's window. The service took less time than expected and I was pleased. More

The best car I have in my life and the best price thank you so much . you so much . More