Doral Lincoln - Service Center

Service Department needs to improve at this Dealership! . My Nautilus needed service, called and decided for the Pickup/Delivery feature. Big mistake!. It was picked up after I had to call twice and returne . My Nautilus needed service, called and decided for the Pickup/Delivery feature. Big mistake!. It was picked up after I had to call twice and returned NOT washed or even vacuumed plus, there was a griese spot on the driver side seat!. Don’t bother calling after 5:00pm because they don’t pick up the phone. Next day I asked the Advisor for an explanation and he really didn’t offer one, I think he wasn’t surprised at the poor performance. They came to get my car to “get it cleaned as priority” however, I guess “priority” means different things to different people. The Service Department IS the backbone at any Dealership. It seems Doral Lincoln Management hasn’t figured this out yet!. Very poor customer service. More

SERVICE PERSON SEEMS TO NOT WANT TO WORK OR WAS TOO TIRE GAVE ME AN POOR EXCUSE GAVE ME AN POOR EXCUSE More

Really good service and very professional , the service personal very good person and very professional Mr Leo personal very good person and very professional Mr Leo More

I do not recommend it, the customer service needs to improve, I returned the car that they lent me while they were fixing mine, I returned the car with the same gasoline that was delivered to my house improve, I returned the car that they lent me while they were fixing mine, I returned the car with the same gasoline that was delivered to my house and they still charged my credit card, I asked for proof of the amount of gasoline that according to them was missing, I tried to talk to a supervisor and no one helped me. More

Buena atencion de los empleados. Interes por resolver el problema del auto . Buen servicio en general Interes por resolver el problema del auto . Buen servicio en general More

Estoy muy complacido con el trato que recibí una atención excepcional muy bien el departamento de servicio gracias excepcional muy bien el departamento de servicio gracias More

The service Department is very professional and excellent customer service my service advisor ABDIEL Suarez and Cristofer Romero are very professional customer service my service advisor ABDIEL Suarez and Cristofer Romero are very professional More

Their service and their employees are the best in the industry. They are knowledgeable, courteous and a pleasure to deal with. industry. They are knowledgeable, courteous and a pleasure to deal with. More

El servicio y la atención siempre son excelente. Dispuestos a ayudar y brindar la mejor atencion al cliente Dispuestos a ayudar y brindar la mejor atencion al cliente More

Prompt and courteous service. It is a pleasure to have my vehicles serviced at this location. It is a pleasure to have my vehicles serviced at this location. More