Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Doral Lincoln
Doral, FL
480 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 480 reviews
October 19, 2013
Eddie Montoya and the rest of the staff at Doral Lincoln were very helpful and made my experience of purchasing a used car easy and effortless. I left Doral Lincoln a happy customer and drove off with a gre were very helpful and made my experience of purchasing a used car easy and effortless. I left Doral Lincoln a happy customer and drove off with a great car. More
by MW69
Employees Worked With
Reinaldo Montoya
October 14, 2013
I purchased this car after flying from Alaska to Florida. I was told this car was in great shape "like new" and still had it's original Toyota Warranty as it only had 20k miles. I certainly would not have fl I was told this car was in great shape "like new" and still had it's original Toyota Warranty as it only had 20k miles. I certainly would not have flown to Florida for anything short of great shape. I was driving back when I found some dings on the car once the sun came out. I took the car to a body shop in Montana (where I would store it for the winter) to have the dings priced and removed. The body shop gentleman took one look and had me pop the hood. Within a couple of minutes he had found thousands of dollars worth of damage. The frame was damaged and in areas had been welded where it would be required to be replaced. He found the hood to be aftermarket as the stickers were missing, the bumper had been replaced and the car had been painted. The body had been repaired very poorly so the car had gaps that he could see immediately and the fender popped lose as it was missing a clip. He said this amount of damage should have been obvious to the dealership and should not have been sold, not to mention the welding was a clear safety hazard. Most of the sales people had been very friendly and I don't wish to believe that this was a group effort to deceive me, however, this amount of damage found so quickly and the fact that I have yet to have them work with me with regard to returning this vehicle makes it seem suspicious. A reputable dealership should be concerned that such a vehicle could be sold off their lot and should wish to make it right immediately. If they didn't know the condition of this vehicle, they should not have told me it was "like new". Had I been told it's condition was even "unknown", I would have NEVER flown from out-of-state simply to look it over. I made this clear when I spoke with them that I needed to know this car was in great shape before I flew from Alaska. I'm still waiting to hear from them as I've been told on three different occasions that they would call me back. I do hope they will make this right and freight this car back to Florida and close the loan for this car. It's a little thing to ask of this large dealership considering the circumstances. More
by Georgia72
Employees Worked With
Jose Callava
October 12, 2013
My name is Pedro L Perez I went to doral lincoln for price information on a new Lincoln Navigator and Rolando Garcia was the sales person that help me he show me his complete new and used inventory afte price information on a new Lincoln Navigator and Rolando Garcia was the sales person that help me he show me his complete new and used inventory after y make the desicion on a used 2013 lincoln Navigator Certified he explain me all technology of the car and the warranty benefice I was compleaty satisfied wit Doral Lincoln and Rolando Garcia for his excellent customer service I will recomed Doral Lincoln for all my friends and family and may sure that they will ask for Rolando Garcia because he ending delivery the car until my front house door. Thank you so much. More
by plperez58
Employees Worked With
Rolando Garcia
October 07, 2013
Hola mi nombre es Rodolfo gil compre una f150 con el senor Rolando Garcia y quede completamente satisfecho con el y con Doral lincon los recomiendo 100%. Por todo sus servicios ya se donde ir primero l senor Rolando Garcia y quede completamente satisfecho con el y con Doral lincon los recomiendo 100%. Por todo sus servicios ya se donde ir primero la proxima vez que quisiera comprarme un carro. More
by rgil78
Employees Worked With
Rolando Garcia, Rolando Garcia
July 29, 2013
GREAT SERVICE, AWESOME PERSONNEL , CLEAN FACILITIES, NICE COOL AREA TO WAIT, THE LOCATION OF BUSINESS IS IN SAFE AREA, REASONABLE CHARGE FOR SERVICE, FRIENDLY EMPLOYEES COOL AREA TO WAIT, THE LOCATION OF BUSINESS IS IN SAFE AREA, REASONABLE CHARGE FOR SERVICE, FRIENDLY EMPLOYEES More
by RubuLoyd
July 17, 2013
Overall good experience, the transaction was as stated in the numbers, there were no surprises which has been an issue in the past with other dealers at the time of closing. The finance department also assi the numbers, there were no surprises which has been an issue in the past with other dealers at the time of closing. The finance department also assisted me in finding the best fit loan for me. Car was very nicely prepped when I picked it up. More
by EddieMuniz
Employees Worked With
Miguel Otero
June 13, 2013
I am giving this review because I truly feel Julio was a fantastic! I drove four hours to Doral and he was very accommodating to my family and I, making sure we had water/lemonade. He was very quick, friend fantastic! I drove four hours to Doral and he was very accommodating to my family and I, making sure we had water/lemonade. He was very quick, friendly and funny. We had tons of questions and he knew all the answers right on the spot. More
by nitramsjesska
Employees Worked With
Julio Bardina
June 05, 2013
I bought a used vehicle 4 weeks ago, after ten miles of use I noticed an electrical issue that affect all electronics in the vehicle, I took the car the next day and the Sales person told me that the car h use I noticed an electrical issue that affect all electronics in the vehicle, I took the car the next day and the Sales person told me that the car have some remaining factory warranty and to take it to a Mercedes Benz dealer . At the Mercedes Benz dealer they could not find my vehicle VIN number in their database. After few hours I got a call from the service adviser and explained to me that this vehicle is a Grey market vehicle, which was not made for the USA market, it was sold originally overseas to another country. Now the main issue is that the USA part and coding for this vehicle are not the same. Part need to be ordered directly from Germany and could take 3 to 4 weeks to arrive, also the car have no remaining warranty. Now I explained all this to the sales person, floor manager and the general manager at Doral Lincoln and they just giving me the run around for the past month. I returned the car to their facility two weeks later after the purchased date, now they will received the car back but they will not do a full refund paid on the vehicle, leaving me with no car and no money yet, the amount offered to me is $2600 less than what I paid. Doral Lincoln statement is that they can’t lose money. Another vehicle was offered but adding the remaining not refunded balance. The car is offered for sale again in their website and another third party websites for the same price I bought it 2008 ML350 Black\Black DORAL LINCOLN IS NOT AN HONEST DEALERSHIP!!! More
by Epi1976
Employees Worked With
Paco Figueroa
June 03, 2013
Excellent and prompt service. was treated very well. Manager was very well prepared to answer questions and the credit department was also very proactive and the process went seamless. Very satisfied wi Manager was very well prepared to answer questions and the credit department was also very proactive and the process went seamless. Very satisfied with the vehicle and the overall service at the dealer. More
by artiko02
Employees Worked With
Domingo Lopez
May 04, 2013
Great service. Helpful staff and cars are beautiful. We will continue to do business with Doral Lincoln for years to come. Thank you - Vanessa and Ray. will continue to do business with Doral Lincoln for years to come. Thank you - Vanessa and Ray. More
by Vlopez1022
Employees Worked With
Jose M Rivera
