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Doral Lincoln

Doral, FL

4.0
480 Reviews

9000 NW 12th St.

Doral, FL

33172

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Showing 480 reviews

August 12, 2016

Great service Service Department was great! Great Experience working with Miguel Aguila, Anthony Alicea, Kristopher Barres. They checked all my car issues. Excellen More

by Aguilera Family
Recommend Dealer
Yes
Employees Worked With
Miguel Aguila, Anthony Alicea, Kristopher Barres
Aug 15, 2016 -

Doral Lincoln responded

Thank you for your 5-star review of our Service Department. Doral Lincolns goal is to keep all families safe and on schedule. We will thank Miguel, Anthony, and Kristopher for their attentiveness during your experience. Take care!

August 12, 2016

Great, excellent Customer Service I have been buying your products for the last almost five years and always has been a great experience to go to your dealer location. In this last vi More

by Jesus3652
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony ( Service )
Aug 15, 2016 -

Doral Lincoln responded

Hi Jesus - we appreciate your loyal business. Anthony is a valuable asset to our team and we always commend him for his efforts. Doral Lincoln aims to please, so your feedback is highly regarded. We look forward to doing business with you again in the future. Thank you for your recommendation.

August 12, 2016

Service issue resolved Had three warning lights on, went to service dept and issues were resolved in an hour. I was greeted promptly and kept up to date on the progress. More

by Aliharmon
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony in service
Aug 15, 2016 -

Doral Lincoln responded

Thanks for your review of Doral Lincoln. Our Service Departments goal is to accommodate our customers every step of the way. We know how much our customers appreciate being informed on the progress of their maintenance. Have a great day.

August 09, 2016

Great Alan and the service were great! On time. Checked all my complaints. Great loaner service. That's all there is to it I guess. Okay. More

by lex
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan
Aug 10, 2016 -

Doral Lincoln responded

Thank you for your feedback. The Doral Lincoln Service Department is very accommodating, professional, and courteous. We know how much our customers appreciate our service experience. Take care!

August 09, 2016

service experience. e xcellent in all the aspects. the best advisor always Carlos Viera and extraordinary human being.very nice remodelation,cleaniless areas, a much bett More

by carlosletty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Vierra
Aug 10, 2016 -

Doral Lincoln responded

Thank you for your feedback on Doral Lincoln. We are confident that Carlos Vierra has been nothing but attentive and friendly. Your kind words will be passed along to him. It is of utmost importance to us to keep our customers comfortable and content, if they are ever waiting on us! Take care.

August 05, 2016

Always polite and knowledgable of service to my car All service and repairs have been good up to this present time. Each time I've had to bring my car in, everyone was professional. Waiting area clean a More

by Jrose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Vierra
Aug 08, 2016 -

Doral Lincoln responded

Thank you for your comments. Our staff work very hard to promote professionalism and good ethics within the workplace. Doral Lincoln aspires for every service experience to be pleasurable. We never want our customers to feel like services are a hassle or inconvenience. See you at your next service!

August 05, 2016

part ordered Mr. Alicea had called me to say the part for my MKX was in. I went to the dealership and Mr. Alicea took care of me as soon as I got there.Mr. Alicea More

by nsm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Alicea
Aug 08, 2016 -

Doral Lincoln responded

Thank you for sharing your fast and efficient experience at Doral Lincoln with us! We always aim to accomplish our maintenance services in a timely manner, so our customers can get back to their busy schedule. We will let Mr. Alicea know how much you appreciated his efforts. Have a wonderful day!

July 27, 2016

I had a pleasure time while I was waiting for my car. They have a good and friendly place to wait till the vehicle was ready, they have coffee,refreshments and the place looks great, plenty of room for al More

by fidelsoler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Walter
Jul 29, 2016 -

Doral Lincoln responded

Thank you for choosing Doral Lincoln ! We appreciate your encouraging words and are glad you enjoy your time here. We always want our customers to be comfortable while they wait for their vehicle. See you next time!

July 27, 2016

First time oil change and tire rotation The service rep was courteous and professional and they hand wash my car looked great. I made my service appt three days before and arrive 20 minutes More

by Laurab
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Anthony Alicea, Jose Rivera
Jul 27, 2016 -

Doral Lincoln responded

Hi Laura, thanks for your feedback. The Doral Lincoln Service Department is always happy to provide a courtesy car wash! Our customers are very important to us, so that is one of the many ways we like to say thank you. We look forward to seeing you arrive early again at your next service appointment. Take care.

July 27, 2016

No one to meet me when I came in. Every thing went very well. I brought the car in for its 10,000 mile check up. I was about 20 minutes early for the appointment. On arrival there w More

by Jane Bond
Friendliness
Recommend Dealer
Yes
Employees Worked With
Anthony Alicea
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