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Doral Lincoln

Doral, FL

2.7
446 Reviews

9000 NW 12th St.

Doral, FL

33172

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Showing 446 reviews

September 01, 2016

Doral Lincoln is always a pleasure to deal with Carlos is a great service advisor, makes what would normally be a boring visit enjoyable. Waiting area is great, employees are attentive and helpful. More

by Jose Encinosa
Recommend Dealer
Yes
Employees Worked With
Carlos Vierra
Sep 02, 2016 -

Doral Lincoln responded

Hi Jose, thank you for sharing your experience with us. We are thrilled to hear that Carlos has made your visits enjoyable! You can always count on the staff here at Doral Lincoln to accommodate all of your needs. Have a wonderful day.

August 30, 2016

Service call As soon as I arrived I was directed to Alan, even though I did not have an appointment, he took care of my car, which needed oil change, and the tires More

by carlady, sofia13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan, Service Department
Aug 31, 2016 -

Doral Lincoln responded

We have no doubt that Alan took such great care of you after your unexpected arrival. Our Service Department does their very best to accommodate customers who do not have an appointment. Doral Lincoln hopes to provide you with another satisfying experience at your next service. Thank you!

August 19, 2016

Parts exchange Upon arrival I was greated and taken to the service manager,Anthony Alicea . He was very helpful and extremely knowledgeable about the service to be p More

by Arepavel
Recommend Dealer
Yes
Employees Worked With
Anthony Alicea
Aug 22, 2016 -

Doral Lincoln responded

Thank you for your 5-star review of Doral Lincoln. We are confident that Anthony was able to answer all of your service questions, down to the last detail. The courtesy car cleaning is just a small token of our appreciation for our customers. Have a great day!

August 19, 2016

Great Deal I felt really at ease and the salesman was very friendly and went out of his way to help me with everything. He Beat the competitors price. Took a goo More

by Crudele, Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Rivera, Reinaldo Montoya
Aug 22, 2016 -

Doral Lincoln responded

Hello Mike, thanks for taking the time out of your day to share your experience with us. Here at Doral Lincoln, our sales team will aim to exceed our customers view of a great experience. Our salesmen love their jobs, so making them feel at ease and stress free happens to come naturally. Enjoy your new vehicle and take care.

August 18, 2016

SUPER FIRST TIME SERVICE! This was my first service at Doral Lincoln. Your service department was excellent in all ways- service and professionalism of staff. I look forward to More

by rmiller363
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony in the service department., Juan Velez
Aug 19, 2016 -

Doral Lincoln responded

Our Service Department will be delighted to hear your praise! Doral Lincoln takes pride in excellence and professionalism. We are eager for your next service as well. Thank you!

August 14, 2016

Excellent Door-to-Door Service Called for first service... Anthony called back to schedule a pick up of my car... service was quick...pick up and drop off was on time... couldn't ha More

by Warthur
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Alicea
Aug 16, 2016 -

Doral Lincoln responded

Thanks for sharing your great experience at the Doral Lincoln Service Department! We understand that our customers are busy and have a schedule to keep. Our goal is to ensure that customers are in and out of a service in a timely manner. It means a lot to us to hear that you appreciate our efforts. We look forward to seeing you again at your next service!

August 12, 2016

Great service Service Department was great! Great Experience working with Miguel Aguila, Anthony Alicea, Kristopher Barres. They checked all my car issues. Excellen More

by Aguilera Family
Recommend Dealer
Yes
Employees Worked With
Miguel Aguila, Anthony Alicea, Kristopher Barres
Aug 15, 2016 -

Doral Lincoln responded

Thank you for your 5-star review of our Service Department. Doral Lincolns goal is to keep all families safe and on schedule. We will thank Miguel, Anthony, and Kristopher for their attentiveness during your experience. Take care!

August 12, 2016

Great, excellent Customer Service I have been buying your products for the last almost five years and always has been a great experience to go to your dealer location. In this last vi More

by Jesus3652
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony ( Service )
Aug 15, 2016 -

Doral Lincoln responded

Hi Jesus - we appreciate your loyal business. Anthony is a valuable asset to our team and we always commend him for his efforts. Doral Lincoln aims to please, so your feedback is highly regarded. We look forward to doing business with you again in the future. Thank you for your recommendation.

August 12, 2016

Service issue resolved Had three warning lights on, went to service dept and issues were resolved in an hour. I was greeted promptly and kept up to date on the progress. More

by Aliharmon
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony in service
Aug 15, 2016 -

Doral Lincoln responded

Thanks for your review of Doral Lincoln. Our Service Departments goal is to accommodate our customers every step of the way. We know how much our customers appreciate being informed on the progress of their maintenance. Have a great day.

August 09, 2016

Great Alan and the service were great! On time. Checked all my complaints. Great loaner service. That's all there is to it I guess. Okay. More

by lex
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan
Aug 10, 2016 -

Doral Lincoln responded

Thank you for your feedback. The Doral Lincoln Service Department is very accommodating, professional, and courteous. We know how much our customers appreciate our service experience. Take care!

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