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Doral Lincoln

Doral, FL

2.5
445 Reviews

9000 NW 12th St.

Doral, FL

33172

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Showing 445 reviews

October 03, 2016

Good experience with my car service After having a problem with my Lincoln MKX, it didn't start in the morning and after opening the hood, I notice the battery positive post was green, I More

by 2015 MKX
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan Silva, service adviser, Domingo Lopez
Oct 04, 2016 -

Doral Lincoln responded

Thank you for taking the time to leave your review. Here at Doral Lincoln, it's our goal to provide fast and knowledgeable service to all of our customers in any situation. Your safety is our Service Departments #1 priority, and we'll make sure you are made aware of any issues we find while servicing your vehicle. We're glad to hear that Alan and Domingo were able to get your 2015 MKX back up and running for you quickly and with recommendations to prevent any further issues. Take care, we look forward to seeing you for any future service needs.

October 01, 2016

Excellent service Very professional personal that were very concerned of my needs. Clean facility. Fast service. Carlos was very attentive and answered all my questions More

by carmina
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Vierra
September 23, 2016

Good service but very slow. I finally got a good experience at the Doral Lincoln. They took care of all my needs and gave me a nice loaner. Alan was very helpful. It did take lon More

by Mamita35
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan
Sep 27, 2016 -

Doral Lincoln responded

Doral Lincoln is always delighted to hear from our customers and want to thank you for providing us with your feedback. Because our team consists of knowledgeable and professional agents like, Alan, we will always be able to provide you with excellent services, anytime. Please come back again and have a great rest of your day!

September 22, 2016

First service to new car Service rep was courteous and provided me prompt attention on arrival. He kept tabs of progress as there was a delay in the shop and had car washed di More

by calzati
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony
Sep 28, 2016 -

Doral Lincoln responded

We really appreciate your review and feedback! Thank you for choosing us here at Doral Lincoln for your first car service and for leaving us a great rating. Our technicians will always work hard to make sure they meet all of your expectations. We can't wait to see you again and hope you have a great rest of your day!

Oct 04, 2016 -

Doral Lincoln responded

Thank you for choosing us here at Doral Lincoln to inspect your vehicle. Some of our goals are to deliver great customer service and to provide you with dependable service. Please enjoy your newly fixed car and have a great rest of your day!

September 21, 2016

Once againj great service! The response from service area was great. They fixed a rather complicated mechanical issue and it was all covered under factory warranty. They keep y More

by cubichon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan silva
Sep 23, 2016 -

Doral Lincoln responded

Thanks for the great review! We're happy to hear you were more than satisfied with our excellent mechanics here at Doral Lincoln. They are always more than willing to explain their process and answer any questions you might have. We hope you have a wonderful weekend!

September 18, 2016

Great service, Service Advisor scheduled appointment promptly, handled details efficiently and more importantly he reviewed all the actions taken with me upon comple More

by kghappy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Vierra
Sep 20, 2016 -

Doral Lincoln responded

Thank you for leaving the review! We're excited to hear about your great experience with our efficient staff. At Doral Lincoln, we always want to make sure you are properly looked after, no matter what your situation. Thanks for stopping by, and have a nice day!

September 15, 2016

Very Good Serious people and professional they did contact with insurance and ir was very fast very , good customer service i ll be back if need service aga More

by marco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Walter
Sep 19, 2016 -

Doral Lincoln responded

We hope you're having a fabulous day so far, Marco. Thank you for stopping by Doral Lincoln for your car service. We're happy to know our staff served you well and helped you with all of your problems. We would love to see you again!

September 12, 2016

Servicio de Mantenimiento Periodico Muy buena atencion. El servicio de cambio de aceite de motor y filtro fue bastante rapido. El Lugar de espera es comodo y la atencion es oportuna. More

by Joetirado
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Vierra
September 06, 2016

Great customer service Excellent experience and top notch service from the service manager down to the service advisor. Carlos Vierra is Fast and efficient, Very friendly an More

by eddies
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Vierra
Sep 07, 2016 -

Doral Lincoln responded

We appreciate your reassurance that our entire Service Department is doing a stellar job taking care of all of your needs. You can always count on Doral Lincoln to go above and beyond for you! Thank you.

September 01, 2016

Doral Lincoln is always a pleasure to deal with Carlos is a great service advisor, makes what would normally be a boring visit enjoyable. Waiting area is great, employees are attentive and helpful. More

by Jose Encinosa
Recommend Dealer
Yes
Employees Worked With
Carlos Vierra
Sep 02, 2016 -

Doral Lincoln responded

Hi Jose, thank you for sharing your experience with us. We are thrilled to hear that Carlos has made your visits enjoyable! You can always count on the staff here at Doral Lincoln to accommodate all of your needs. Have a wonderful day.

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