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Doral Lincoln

Doral, FL

4.0
480 Reviews

9000 NW 12th St.

Doral, FL

33172

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Showing 480 reviews

July 29, 2017

Great service experience Christian from the service department gave constant updates and addressed al of my concerns. The refreshments in the lounge were a nice touch, as well More

by James B
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian (Service Department)
Aug 02, 2017 -

Doral Lincoln responded

We're glad you had such an enjoyable experience at our dealership, James. Thanks for the five stars and we're happy to hear you liked the drinks as well! We'll make sure to let Christian know to keep up the good work.

July 25, 2017

Fast, friendly, knowledgeable Eddie made the experience quick and painless. Was able to negotiate a good deal and was fair and clear about the process. Would recommend him to anyon More

by Krispi747
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reinaldo Montoya
Jul 26, 2017 -

Doral Lincoln responded

We're thrilled to know that you enjoyed your experience with our friendly and knowledge team at Doral Lincoln! We're always happy to work closely with our clients to find them the perfect vehicle at a reasonable price. Thank you for your glowing recommendation and enjoy your new ride!

July 22, 2017

Great customer Service I received Great customer service by my service advisor Alexia. Waiting area is very comfortable. They offer free coffee and doughnuts. Highly recomme More

by Santytc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexia
Jul 24, 2017 -

Doral Lincoln responded

Thank you for the great feedback! We think Alexia is one of our best at Doral Lincoln and it's wonderful to hear that you felt the same. We certainly want all of our customers to feel right at home when they pay us a visit. Come back again soon!

July 21, 2017

As good as it gets ! Antonio was superb! I was exceptionally pleased with the improved management and staff ( Antonio ) in service. On time, with quality of workmanship and a smile ! My car w More

by 27 OUT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Onyx was a consummate gentleman with precise knowledge and extraordinary communication.
Jul 24, 2017 -

Doral Lincoln responded

Hi there, thank you for the great feedback! We're thrilled to hear that you were so pleased with your experience with us. We are constantly working to improve our overall customer experience as we believe you can never get too much of a good thing! We look forward to the opportunity to bring you a five star experience next time. Take care!

July 19, 2017

Effortless!!! I was not even sure with Black Label service this could be done, but a dealer rep picked up my MKZ at my office in Miami at 10:30am and returned it by More

by Long Time Lincoln Owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Antonio
Jul 21, 2017 -

Doral Lincoln responded

The team here at Doral Lincoln appreciates your kind words! We are so happy to hear that you are pleased with our team and we certainly cannot wait to hear from you again. Thank you for your business and have yourself a fantastic day.

July 19, 2017

Excellent service and Staff We purchased the MK T approx 5 years and have always service the car at Doral Lincoln with excellent service, Mr Carlos Vierra service adviser is like More

by Carlos Lopez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Vierra
Jul 21, 2017 -

Doral Lincoln responded

Thank you for taking the time to leave us your feedback! We are delighted to hear that even five years later, you are still impressed with our team and services. We certainly hope to hear from you again; take care and have a great day.

July 18, 2017

Service visit I tok my car in for se vice. I was taken care of right away. I waited at the lounge and was greeted by very friendly people. More

by Norma123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Antonio
Jul 18, 2017 -

Doral Lincoln responded

Thank you very much for sharing, we appreciate the feedback! We are glad the service team at Doral Lincoln was able to take care of you with fast service while you waited. We are always happy to help when you need! Take care.

July 17, 2017

Fast and Corteous I took my MKC in for scheduled maintenance. I arrived at 7:15 and was out by 7:30 am with a loaner MKZ. The service manager was very attentive and m More

by pablo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris from Service and the Service Manager
Jul 18, 2017 -

Doral Lincoln responded

Pablo, thanks for taking the time to share your experience, what a great story! Vehicle maintenance is a pain for everyone, and nobody enjoys dealing with car issues. We are glad that our team at Doral Lincoln offered up a trouble-free experience. We aim to ensure every customer who needs service work completed has prompt, friendly service. Have a great day!

July 04, 2017

Excellent service and follow up with customers. From my salesman Eric to parts Dept, to the service manger they all connected to solve my problem expediant. Fast service. Quick parts ordered needed More

by Bigs3608
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric in sales Dept , Miguel Otero, Jose Rivera
Jul 07, 2017 -

Doral Lincoln responded

We're glad to hear you had a great experience at Doral Lincoln! It means a lot to us that you took the time to review us and even mention Jose, Miguel, and Eric by name! We always strive to deliver effective and expedient service to get our clients out on the road again. Enjoy the beautiful summer breeze!

July 01, 2017

Excelente servicio y un trato amable y cordial por parte de los empleados, siempre es un placer ir a las instalaciones. Gracias por su atención. More

by Lily
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Antonio, service advisor
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