Doral Lincoln

Battery was weak I had a great experience thanks to Carlos who is always attentive and on spot with what needs to be done . Been going to this dealership for 7 or 8 ye I had a great experience thanks to Carlos who is always attentive and on spot with what needs to be done . Been going to this dealership for 7 or 8 years and I have to say he’s always attentive even when swamped. Car was cleaned in and out which I love.the waiting area is pretty comfy and people are nice More

Transmission repaired under warranty My service advisor kept me informed as to status of vehicle. Was courteous and pleasant. My experience with my Lincoln and the certified preowned vehi My service advisor kept me informed as to status of vehicle. Was courteous and pleasant. My experience with my Lincoln and the certified preowned vehicle and it's warranty has been a good experience. More

What a Car dealer should be! Good old fashion customer service! You are not just a number, they do care if you are a happy customer or not. They are willing to work with you and l Good old fashion customer service! You are not just a number, they do care if you are a happy customer or not. They are willing to work with you and listen to what you have to say. More

Great Customer experience It was great experience shopping for the car. They were very conscious of our time! They offered us great on our MKC. We traded it in for Escape. I wo It was great experience shopping for the car. They were very conscious of our time! They offered us great on our MKC. We traded it in for Escape. I would definitely go back to the Doral Lincoln for our next car. More

The BEST customer experience, again and again Consistently, Doral Lincoln surpasses my expectations. Traded in my MKC for another MKC -- Eddie Montoya is extremely customer-focused, a great listen Consistently, Doral Lincoln surpasses my expectations. Traded in my MKC for another MKC -- Eddie Montoya is extremely customer-focused, a great listener, no-pressure consultant, and facilitated the trade/lease nicely. It took less than 3-hours for the entire transaction, and I drove off in my new vehicle extremely satisfied. By the way, I teach "Customer-Centricity" within the Corporate Learning Div/Dept for Harvard Business School, so I know great customer service when I see/experience it. More

Courteous and very professional !!! Tony assisted us in a surplus manner!!! Professional al courteous. We had made an appointment and Tony A. helped us as soon as we got there. Very s Tony assisted us in a surplus manner!!! Professional al courteous. We had made an appointment and Tony A. helped us as soon as we got there. Very satisfied !! More

Maintenance experience was excellent My experience was excellent . I didn’t have to wait too long. All what the car needed was explained to me. Everything was good and efficient My experience was excellent . I didn’t have to wait too long. All what the car needed was explained to me. Everything was good and efficient More

Great service!!! My car didn’t start so I called the Lincoln road assistance and they picked up my car in less than 1 hour. They towed my car to the dealership on a Su My car didn’t start so I called the Lincoln road assistance and they picked up my car in less than 1 hour. They towed my car to the dealership on a Sunday afternoon. They called me first thing in the morning on Monday to let me know it was the battery which needed to be replaced and was still under warranty. They brought back the car to my house before noon. I really was gladly impressed with this kind of service. My service advisor was Antonio. Thank you so much! More

OUR AFTERNOON AT DORAL LINCOLN We arrived at Doral Lincoln about !:00 for our scheduled appointment and were warmly greeted. We came to discuss leasing a 2017 MKZ. The salesperson, We arrived at Doral Lincoln about !:00 for our scheduled appointment and were warmly greeted. We came to discuss leasing a 2017 MKZ. The salesperson, Ruben, promptly brought a vehicle for us to try that immediately impressed us. We came in our 2013 MKS which we hoped to use for part payment on a flex-pay lease. The terms were fair and we drove out with our sixth Lincoln in a row. We started in 1992 with a Continental from Coral Gables Lincoln(out of business), then three Town Cars, and then the MKS four years ago from Doral. The entire process took about three hours with the test drive, appraisal of our trade, paper work for insurance, registration, etc and the transfer of property from one car to the other. There was also a great inservice for the new car from Ruben. More

Review I meet jose rivera and antonio on service the CSR is excelent they are very profesionals.keep working like that and clients like me always going back I meet jose rivera and antonio on service the CSR is excelent they are very profesionals.keep working like that and clients like me always going back and keep refering family and friends to you services.thanks antonio and jose rivera... More