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Doral Lincoln

Doral, FL

4.0
480 Reviews

9000 NW 12th St.

Doral, FL

33172

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Showing 480 reviews

March 01, 2018

Service for my car The experience with Leo was great!! Very profesional and friendly!! The job was made on time and I was informed of every step of the process. Thanks a More

by Nubia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leo
Mar 02, 2018 -

Doral Lincoln responded

That is exactly what we love to hear; thank you so much for sharing your experience with us! Our team here at Doral Lincoln works hard to ensure our clients are happy and we're pleased to see that our efforts show!

February 28, 2018

Good customer service I love this dealer but the only reason I give it 4 stars today is due to the pick up time. My loaner was supposed to be at my house at 8:30am. I had w More

by jfa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
B. Almora
Mar 02, 2018 -

Doral Lincoln responded

Hello and thank you for taking the time to leave us your feedback. We do apologize for the lateness of your loaner vehicle; we know our clients have very busy schedules and it is never our intention to have them wait for our services. Please reach out to us directly if you would like to discuss your recent experience. Thank you and take care.

February 28, 2018

Air conditioning had a stitch smell Doral Lincoln is a phenomenal service department ...with a superior customer service representative she awesome and service advisor leonard, and Mr. More

by goldensnapper42
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leonard,Mr.Onix and Bruce
Mar 02, 2018 -

Doral Lincoln responded

Thank you so much for choosing Doral Lincoln and to leave us this amazing review. We are pleased to hear of your amazing experience with our team and we cannot wait to hear from you again. Tale care and have yourself a wonderful day.

February 25, 2018

Parts were late but Tony the service manager was great Brake pads Parts were not in stock and delayed service for about one hour. Tony the service manager has engineering background and is great as serv More

by RAUL F HERRERO
Recommend Dealer
Yes
Employees Worked With
Antonio Marinelli
Feb 28, 2018 -

Doral Lincoln responded

Thank you for sharing your service experience at Doral Lincoln, Raul. We're pleased to know that it met your expectation!

February 21, 2018

They are the best!!!! I would give them 10 stars. I will most definitely buy another car from Doral Lincoln. The service and the staff are very professional and are willing to answer all your questio More

by Gissella Sotelo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sale-Eddie Montoya. Finance-Michelt Dominguez.
Feb 28, 2018 -

Doral Lincoln responded

We look forward to helping you with your next purchase, Gissella. Thanks for the great review. We only hire the best here at Doral Lincoln and we're delighted that you experienced the great customer service that we're known for! Take care, until we see you again.

February 19, 2018

A Great Experience! Direlle Lincoln has been a wonderful experience dealing with the service department. At first I thought it might be a problem since I did not buy my More

by Littelcarm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Antonio
Feb 23, 2018 -

Doral Lincoln responded

We are very grateful for you taking the time to tell us about how well our Service Department treated you. At Doral Lincoln, we treat everyone the same regardless if their vehicle was purchased here or not; prompt and courteous service is always a must! We hope you will consider us again for all of your service needs. Have a wonderful day!

February 11, 2018

Good service So far so good. Waiting time wasn’t so bad. I would give an excellent review however; last time I took my car in for service they never checked my bat More

by Kat83021
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Antonio
Feb 12, 2018 -

Doral Lincoln responded

Thank you for taking the time to leave us your honest review. We always appreciate receiving feedback as it's a great way to gain unbiased insight to how we are doing. We do apologize if you experienced anything than the best from our team's services, though we are thrilled to hear that you are impressed by our friendly atmosphere. If you would like to discuss your concerns further, please do not hesitate to reach out to us directly - thank you.

February 09, 2018

Lincoln Navigator L I was in the market looking for a new vehicle because hurricane Irma took a few if mine At the year end I figured i would get best deal I told the More

by Whitey4
Customer Service
Recommend Dealer
Yes
Employees Worked With
Miriam and Jimmy
Feb 12, 2018 -

Doral Lincoln responded

Wonderful feedback, thank you for taking the time to let us know how we're doing. We're pleased to hear that our Doral Lincoln team helped you find the perfect vehicle for you, especially after such a tragic event. We certainly hope you love your new car - drive safe!

February 08, 2018

Car service The customer attention was amazing. Bri was very polite and detail oriented. Thanks all of you for the great service. I will continue check my car More

by Jboris17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bri
Feb 09, 2018 -

Doral Lincoln responded

You are very welcome! We look forward to providing you with the exemplary service that you deserve at your next visit. Thank you for choosing Doral Lincoln.

February 04, 2018

Friendly & professional Great customer lounge with amenities . Courteous and friendly service. Recognized upon entry. Work done properly and car washed. service always prof More

by 0303Coco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Vierra
Feb 08, 2018 -

Doral Lincoln responded

We are so happy you had an excellent experience. Thank you for taking the time to share your feedback about your recent stop at Doral Lincoln. We hope to see you again soon!

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