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Doral Lincoln

Doral, FL

2.5
445 Reviews

9000 NW 12th St.

Doral, FL

33172

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Showing 445 reviews

November 30, 2017

Courteous and very professional !!! Tony assisted us in a surplus manner!!! Professional al courteous. We had made an appointment and Tony A. helped us as soon as we got there. Very s More

by Carym2015
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony amaretti.
Dec 01, 2017 -

Doral Lincoln responded

Hi there, we're happy to hear that Tony took such great care of you! Tony and the rest of our fantastic team are dedicated to exceptional customer service and making the shopping experience as smooth as possible. We hope to do business with you again soon, and have a great weekend.

November 29, 2017

Maintenance experience was excellent My experience was excellent . I didn’t have to wait too long. All what the car needed was explained to me. Everything was good and efficient More

by Brucha Lincoln
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javier
Nov 30, 2017 -

Doral Lincoln responded

We appreciate you taking the time to let us know that your experience at Doral Lincoln was flawless! Customer satisfaction is important to us, so we love hearing from everyone. Thank you for placing your trust in us and have a nice day.

November 26, 2017

Great service!!! My car didn’t start so I called the Lincoln road assistance and they picked up my car in less than 1 hour. They towed my car to the dealership on a Su More

by Veronica
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Antonio at Service Dept
Nov 27, 2017 -

Doral Lincoln responded

Hi Veronica, thank you for calling Doral Lincoln to save the day! However, we're sorry to hear of the issues that you are facing with your car. It means a great deal to us to know that our team impressed you in such a way that you would leave a glowing review of your Service Advisor. Have a great day!

November 25, 2017

OUR AFTERNOON AT DORAL LINCOLN We arrived at Doral Lincoln about !:00 for our scheduled appointment and were warmly greeted. We came to discuss leasing a 2017 MKZ. The salesperson, More

by Air Force Rocky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ruben Lara
Nov 27, 2017 -

Doral Lincoln responded

We're so happy that you share a love for Lincoln like we do! Six is loyalty and it was our pleasure to help you with your new found fondness of the MKS. We understand how much our customers value a prompt and professional experience, so our staff will do their best to deliver this every time. Thank you for your review. We look forward to doing business with you again!

November 22, 2017

Review I meet jose rivera and antonio on service the CSR is excelent they are very profesionals.keep working like that and clients like me always going back More

by Dadier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Antonio, Jose Rivera
Nov 27, 2017 -

Doral Lincoln responded

You're welcome! Thank you for your commitment to Doral Lincoln. Our staff want to establish lifelong relationships with our customers to ensure their satisfaction and show our appreciation for their patronage. Any recommendations you make are appreciated!

November 13, 2017

HAPPY WITH MKZ Very happy with our new MKZ. It has a lot more features than my old MKZ (2 yrs. old) My wife loves driving it. It is all we hoped it would be. More

by Steve, MKZ 15 & 17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Claudia Gomez - sales
Nov 16, 2017 -

Doral Lincoln responded

We're pleased to hear you're still happy with your new MKZ, Steve. Our duty is to ensure our customers leave Doral Lincoln with their best option. The MKZ is such a great vehicle and we hope you will let us help you trade in when the time comes! Thank you for your review.

November 12, 2017

Service It was a good experience because I have received a fast and good service. Agents were very kind and professional. Besides I have talked with a sales a More

by Juana Hernandez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rubén Lara, Javier
Nov 16, 2017 -

Doral Lincoln responded

Here at Doral Lincoln, we understand how much our customers appreciated prompt and professional service. If there were any questions that we have not yet addressed, please don't hesitate to get in touch. Thank you, Juana!

November 10, 2017

Great Experience Great service experience! Carlos Viera is a true professional who respects your time and always gets me in and out quickly. There’s never any hassle. More

by Jagman007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Vierra
Nov 16, 2017 -

Doral Lincoln responded

Wow, thank you for this great 5-star review! At Doral Lincoln, we pride ourselves on having incredible staff like Carlos Viera to give hassle-free service to our valued customers. Thanks again!

November 08, 2017

Excellent Service! Carlos Vierra is my service advisor. He's knowledgeable, friendly, and always provides me with the best service. I've dealt with many dealerships in More

by fromay1721
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Vierra
Nov 10, 2017 -

Doral Lincoln responded

Thank you so much for your awesome review of Doral Lincoln! We will pass along your kind message to Carlos. It is always our goal to provide a great knowledge base and positive attitude to our customers and we're happy to hear that our work does not go unnoticed. Take care.

October 31, 2017

Bob's visit Everyone at the Dealership worked very hard to take care of me and my problem. They are great. They brought a loaner to my home and picked p and retur More

by Robert Peddicord
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Antonio Marinell, Rolando Garcia
Nov 03, 2017 -

Doral Lincoln responded

Hi Robert, we truly appreciate your business and your kind review! We understand how inconvenient it is to not have a vehicle and that is why we are pleased to bring a loaner straight to your home. We hope you'll work with Doral Lincoln again in the future!

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