Doral Lincoln
Doral, FL
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Service for my car The experience with Leo was great!! Very profesional and friendly!! The job was made on time and I was informed of every step of the process. Thanks a The experience with Leo was great!! Very profesional and friendly!! The job was made on time and I was informed of every step of the process. Thanks again to Leo!! More
Good customer service I love this dealer but the only reason I give it 4 stars today is due to the pick up time. My loaner was supposed to be at my house at 8:30am. I had w I love this dealer but the only reason I give it 4 stars today is due to the pick up time. My loaner was supposed to be at my house at 8:30am. I had work that day and clearly said I needed to be on time. My loaner came at almost 11am. If the schedule time isn’t accurate, please tell the customer to plan their day better. More
Air conditioning had a stitch smell Doral Lincoln is a phenomenal service department ...with a superior customer service representative she awesome and service advisor leonard, and Mr. Doral Lincoln is a phenomenal service department ...with a superior customer service representative she awesome and service advisor leonard, and Mr. Onix and Bruce were awesome! They gave me the reassurance support that there's not job hard for Lincoln! Fantabulous service overall. More
Parts were late but Tony the service manager was great Brake pads Parts were not in stock and delayed service for about one hour. Tony the service manager has engineering background and is great as serv Brake pads Parts were not in stock and delayed service for about one hour. Tony the service manager has engineering background and is great as service manager More
They are the best!!!! I would give them 10 stars. I will most definitely buy another car from Doral Lincoln. The service and the staff are very professional and are willing to answer all your questio I will most definitely buy another car from Doral Lincoln. The service and the staff are very professional and are willing to answer all your questions. Their customer service is the best I've experienced to date. More
A Great Experience! Direlle Lincoln has been a wonderful experience dealing with the service department. At first I thought it might be a problem since I did not buy my Direlle Lincoln has been a wonderful experience dealing with the service department. At first I thought it might be a problem since I did not buy my car at this location. After calling the service department and getting an appointment quickly I took my car in early Saturday and met with Antonio. Antonio was very nice to deal with I asked him about a loaner car and he looked into it immediately. The person who set up the loaner car not very nice young lady also very friendly did everything quickly and before I knew I was on my way. The service was done with the allotted time given even earlier than I expected. I would say this is an excellent place to move your car. I've had many luxury cars in the past from Mercedes, Jag's and Porsche, this service department rates right up there with the luxury car serviced apartments . More
Good service So far so good. Waiting time wasn’t so bad. I would give an excellent review however; last time I took my car in for service they never checked my bat So far so good. Waiting time wasn’t so bad. I would give an excellent review however; last time I took my car in for service they never checked my batttery and it completely corroded. To make matters worse, it happened during Hurricane Irma and I could not get to my family because of this negligence. I believe driving a luxury car these strenuous and unpredictable circumstances should never happen because we pay for this kind of services! Had they simply checked under the hood, they would have seen the battery acid corroding the connections and that would have never happened. It shouldn’t be the consumers job to make sure the car inspection are completed correctly! On a more positive note, everyone is very friendly and they do make the process easy with online scheduling or curtesy vehicles. As I said, I would happily give an excellent review however; my last experience left a bad taste in my mouth! Make sure they check everything! More
Lincoln Navigator L I was in the market looking for a new vehicle because hurricane Irma took a few if mine At the year end I figured i would get best deal I told the I was in the market looking for a new vehicle because hurricane Irma took a few if mine At the year end I figured i would get best deal I told the internet sales Miriam and Jimmy Exactly what I was looking for She called within a week and had one but before i could make a decision it was sold But Miriam kept searching and found me another one and it is awesome, her and Jimmy were great to work with And they even dilivered it to my door!! Great knowledgeable staff !! More
Car service The customer attention was amazing. Bri was very polite and detail oriented. Thanks all of you for the great service. I will continue check my car The customer attention was amazing. Bri was very polite and detail oriented. Thanks all of you for the great service. I will continue check my car in your location. More
Friendly & professional Great customer lounge with amenities . Courteous and friendly service. Recognized upon entry. Work done properly and car washed. service always prof Great customer lounge with amenities . Courteous and friendly service. Recognized upon entry. Work done properly and car washed. service always professional. Best service I have seen anywhere More