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Doral Lincoln

Doral, FL

2.5
445 Reviews

9000 NW 12th St.

Doral, FL

33172

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Showing 445 reviews

March 29, 2018

Great Customer Service at Doral Lincoln! We just purchased a 2018 MKX. The dealership had to go out and find my car, which they did. Sergio did an excellent job, staying in communication th More

by Pam8553
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sergio, Miguel Otero
Apr 04, 2018 -

Doral Lincoln responded

Thank you so much for choosing Doral Lincoln! We are happy to hear about your fantastic experience with our team and we hope you love your new 2018 MKX!

March 29, 2018

The best dealer We got the best attention when shopping for our car, made us feel like the customer’s satisfaction was top priority. Can’t wait for next time. More

by Carlos9162
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Hormilla, Rolando Garcia
Apr 04, 2018 -

Doral Lincoln responded

Customer satisfaction is certainly one of our top priorities, and it's great to hear that our dedication shows. Thank you so much for the kind words and we hope you have a wonderful day.

March 29, 2018

Great cars. Great costumer service Great, luxurious, comfortable cars. Amazing costumer service. Especially Eric Hormolla. Took a very long time explaining every feature of the car and More

by Fernandez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Hormolla
Apr 04, 2018 -

Doral Lincoln responded

Thank you so much for taking the time to share your experience with us, Fernandez. We appreciate the kind words and we'll be certain to pass them along to our team. Take care!

March 07, 2018

Exelent customer service. The service department I consider to be the best I have experienced. I have to let you know that Anthony and the rest of the staff are professionals More

by jose loynaz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Mattingly
Mar 08, 2018 -

Doral Lincoln responded

It is such an honor to be recognized as the best in anything in our industry! Your compliments will be shared with Anthony to commend his efforts. He is a great asset to our team. Your recommendation is also appreciated. Thank you, Jose!

March 07, 2018

Very good Muy buena experiencia buena atención muy profecional me fui satisfecho del dealer compre lo que quería todo fue bien rápido y seguro recibí una gran a More

by Rafe2408
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Augusto Rodriguez
March 01, 2018

Service for my car The experience with Leo was great!! Very profesional and friendly!! The job was made on time and I was informed of every step of the process. Thanks a More

by Nubia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leo
Mar 02, 2018 -

Doral Lincoln responded

That is exactly what we love to hear; thank you so much for sharing your experience with us! Our team here at Doral Lincoln works hard to ensure our clients are happy and we're pleased to see that our efforts show!

February 28, 2018

Good customer service I love this dealer but the only reason I give it 4 stars today is due to the pick up time. My loaner was supposed to be at my house at 8:30am. I had w More

by jfa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
B. Almora
Mar 02, 2018 -

Doral Lincoln responded

Hello and thank you for taking the time to leave us your feedback. We do apologize for the lateness of your loaner vehicle; we know our clients have very busy schedules and it is never our intention to have them wait for our services. Please reach out to us directly if you would like to discuss your recent experience. Thank you and take care.

February 28, 2018

Air conditioning had a stitch smell Doral Lincoln is a phenomenal service department ...with a superior customer service representative she awesome and service advisor leonard, and Mr. More

by goldensnapper42
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leonard,Mr.Onix and Bruce
Mar 02, 2018 -

Doral Lincoln responded

Thank you so much for choosing Doral Lincoln and to leave us this amazing review. We are pleased to hear of your amazing experience with our team and we cannot wait to hear from you again. Tale care and have yourself a wonderful day.

February 25, 2018

Parts were late but Tony the service manager was great Brake pads Parts were not in stock and delayed service for about one hour. Tony the service manager has engineering background and is great as serv More

by RAUL F HERRERO
Recommend Dealer
Yes
Employees Worked With
Antonio Marinelli
Feb 28, 2018 -

Doral Lincoln responded

Thank you for sharing your service experience at Doral Lincoln, Raul. We're pleased to know that it met your expectation!

February 21, 2018

They are the best!!!! I would give them 10 stars. I will most definitely buy another car from Doral Lincoln. The service and the staff are very professional and are willing to answer all your questio More

by Gissella Sotelo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sale-Eddie Montoya. Finance-Michelt Dominguez.
Feb 28, 2018 -

Doral Lincoln responded

We look forward to helping you with your next purchase, Gissella. Thanks for the great review. We only hire the best here at Doral Lincoln and we're delighted that you experienced the great customer service that we're known for! Take care, until we see you again.

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