Doral Lincoln

Great Experience! My car was pickup for service and a loaner dropped off. Very convenient! I left my house key on the loaner key ring when returned and the next day th My car was pickup for service and a loaner dropped off. Very convenient! I left my house key on the loaner key ring when returned and the next day they returned to bring me my key. Tony was very helpful. More

Horrible First Attempt, Perfect Second Attempt The first time I used the valet service I had the worse experience and contemplated using another dealership. My second attempt, the most recent, my The first time I used the valet service I had the worse experience and contemplated using another dealership. My second attempt, the most recent, my perception changed of the service and the team at Doral. Great service, followup and they maintained me in the loop during the whole process. Changed my mind about the dealership - they have earned my trust! More

Excellent experience with Jonh Ivanoff Really professional, he was kind and helpful. I will definitely recommend this dealership to my friends. Mr. Ivanoof made us feel welcomed and he ensu Really professional, he was kind and helpful. I will definitely recommend this dealership to my friends. Mr. Ivanoof made us feel welcomed and he ensure he answered all the questions we had about the car on very friendly and professional manner, he is not pushy at all. Thanks you for your service. More

Leasing a new car, returning old one Understanding, respectfull, friendly, 5 stars review to Ruben Lara for his excellent customer service and knowledge Always ready to answer my concern Understanding, respectfull, friendly, 5 stars review to Ruben Lara for his excellent customer service and knowledge Always ready to answer my concerns at any time More

exceptional customer service Antonio is a very professional and knowledgeable service consultant. I wish all service consultants were as proactive and so efficient as he is. Thank Antonio is a very professional and knowledgeable service consultant. I wish all service consultants were as proactive and so efficient as he is. Thank You More

Thank You Doral Lincoln!!! I bought a car from Lincoln Doral last sunday 12/30/18 and the service provided from their staff is amazing, since the moment I sent an inquiry online I bought a car from Lincoln Doral last sunday 12/30/18 and the service provided from their staff is amazing, since the moment I sent an inquiry online about the car, until the moment I drove the car out of their lot. Allison Florez responded almost instantly to my online inquiry a day before driving all the way from Tampa to Miami with my family to test drive the car, she made sure the car was still available before I made the 4-hour trip to the dealer and she was very courteous and helpful, she put me in touch with Justin Montoya to take care of me once I arrived to their dealearship and I was also very impressed and thankful to Justin Montoya for his excellent service and attention he provided to me and my family upon our arrival to the dealership, Justin made us feel welcomed and he ensure he answered all the questions we had about the car on very friendly and professional manner, he is not pushy at all and is very honest upfront, he got us the highest trade-in value for our trade in out of any other dealer we visited in the state and he got us a great deal in the car purchased from them. Altough I bougth a used 2013 car, Justin and his peers made us feel like if we were buying a brand new, 50K car from their showroom!! I am also very thankful to Mr. Madrid, the finacial specialist gentleman that assisted us closing the deal, he also answered all the questions we had with the financing and extended warranties as well, he is very patient and professional and he ensured to get us the best interest rate and deal available to us. The day we got the car only one of the remote key was available, it was a sunday and they were not able to find the additional remote key same day, but Justin Montoya ensured me he was going to personally keep looking for it and if available he will overnight it to my home at no charge, surely he did follow through, found the second remote key and sent it overnight to us, I received it yesterday. I can honestly say that their service and deals are the best I have come accross anywhere in the state of Florida, thank you Doral Lincoln, Justin Montoya and team for such an awesome car buying experience!!! More

Excelent Really professional. Specially Antonio was kind and helpful. I will definitely recommend this dealership to my family and friends. Thanks you for yo Really professional. Specially Antonio was kind and helpful. I will definitely recommend this dealership to my family and friends. Thanks you for your service. XXX More

Excellent service and attitude!!! You were terrific. Accommodated all of my time frames and allowed me to have a loaner so that I would not be inconvenienced during the service. I wou You were terrific. Accommodated all of my time frames and allowed me to have a loaner so that I would not be inconvenienced during the service. I would definitely recommend this dealership. More

Welcoming excellent My sales person was very professional, friendly and made us feel very comfortable never felt like it in any dealer before. I recommend this dealer v My sales person was very professional, friendly and made us feel very comfortable never felt like it in any dealer before. I recommend this dealer very highly. More

Great Service took care of me completely. Quality service department from the service advisor to the service manager. Highly recomended and would like to say thank you for the years of consis Quality service department from the service advisor to the service manager. Highly recomended and would like to say thank you for the years of consistent professionalism. More