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Doral Kia

Doral, FL

4.6
74 Reviews

10155 NW 12th St

Doral, FL

33172

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Showing 74 reviews

September 27, 2024

Clean and warm ambiance easy to go around, comfortable and great customer service and attentive staff More

by Charlie.bautista
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angel Rodriguez
Sep 27, 2024 -

Doral Kia responded

Charlie, thanks for the great feedback! We're glad you enjoyed the ambiance and service at Doral Kia. Come back anytime!

September 26, 2024

I would give 5 stars because the salesman fought tooth and nail for me to get this car, but the car was sold to me with bald tires when I was told I would get new ones. Manager had mentioned in our negoti More

by sbochi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angel, Amy.
Sep 30, 2024 -

Doral Kia responded

Thank you for sharing your experience. It's great to hear that the salesman went above and beyond, but I'm sorry about the issue with the tires and lack of follow-up from our service team. We aim to provide clear communication and fulfill all promises made during negotiations. If you'd like to discuss your experience further, please feel free to reach out to the email address in my signature below. Thank you, Rey Alvarez - General Sales Manager - renyelalvarez@lithia.com

September 25, 2024

I went looking for a hybrid car but I want it to get the electric EV9 that fit best for my family and I got it , so happy to be saving on gas and is good for the environment 🌎 they did all paperwork fast a More

by liriana
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angel
Sep 26, 2024 -

Doral Kia responded

Liriana, we're delighted to hear that you found the perfect EV9 for your family at Doral Kia! Enjoy those gas savings and thank you for sharing your positive experience with us. 🌎 Let us know if we can assist with anything else in the future!

September 24, 2024

Everyone always treats me like family and they have great customer service and I love that. More

by maeling cruz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabriela Gonzalez
Sep 25, 2024 -

Doral Kia responded

We're grateful to have you in the Kia family, Maeling! We're glad to know you enjoy working with our team at Doral Kia. Travel safe and come back to see us whenever we can be of assistance along the way.

September 23, 2024

Yoel & Juan were helpful & gave clear details on the vehicle & financing. They even called a few days later to follow up & have since called 3 other times just to check in More

by Haydee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yoel & Juan
Sep 23, 2024 -

Doral Kia responded

We're proud to know Yoel and Juan provided you with clear details and great follow-up service at Doral Kia, Haydee. We appreciate you taking the time to leave us a review and look forward to working with you again down the road!

September 23, 2024

The worst after-sales service I have ever experienced with a car dealer. They sell cars with problems and take no responsibility for them afterward. In my case, I bought a car with 29,000 miles and immed More

by rubenbetancor
Recommend Dealer
No
Employees Worked With
Carlos Gonzalez
Sep 24, 2024 -

Doral Kia responded

This feedback is very concerning to receive, and we sincerely apologize for the issues you've encountered. We strive for high standards in both our vehicles and customer service, so it's disappointing to hear about your experience. Please reach out to the email address in my signature below so we can address your GAP refund as quickly as possible. Thank you, Rey Alvarez - General Sales Manager - renyelalvarez@lithia.com

September 21, 2024

Very professional and accommodating…. Even though it was the first day at this new facility they made us comfortable and at ease. The paperwork was a bit lengthy though… More

by Angie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabriela
Sep 23, 2024 -

Doral Kia responded

Angie, we're glad to hear you felt comfortable and at ease during your visit to Doral Kia. Thanks for the feedback about the paperwork; we'll work on making that process smoother! See you next time.

September 14, 2024

All the services were amazing all good the vendor super patience, we complete all the lease process More

by jorgegarcia257
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chanira Chacón , Amy
Sep 16, 2024 -

Doral Kia responded

Congratulations on your new lease, Jorge! We're glad you found our team to be patience and helpful during your visit. Let us know if we can assist with anything else in the future!

September 10, 2024

Great experience, was very happy with the knowledge and help Jesus gave me. Would definitely work with him again and recommend him to others. More

by Ife Dk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesus
Sep 10, 2024 -

Doral Kia responded

Thank you for sharing your positive experience! We're glad to hear Jesus provided excellent service at Doral Kia. We appreciate the recommendation and look forward to assisting you again in the future! Please let us know if there is anything we can do differently to earn your five stars next time.

September 06, 2024

Excelente servicio, y atención por parte de todos , la verdad quede complacido con el servicio More

by yasel817
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos
Sep 06, 2024 -

Doral Kia responded

¡Gracias por la reseña de cinco estrellas, Yasel! Nos alegra saber que disfrutó trabajando con nuestro equipo en Doral Kia. ¡Háganos saber si podemos ser de ayuda en el futuro!

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