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Doral Hyundai - Service Center

Doral, FL

4.7
207 Reviews

207 Reviews of Doral Hyundai - Service Center

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February 07, 2025

Great service provided by advisor Castillo. He definitely new what he was doing and provided accurate time of completion on the job. Thanks More

by jessygar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Advisor Castillo
Feb 07, 2025 -

Doral Hyundai responded

We're delighted to hear that Castillo provided great service and kept you informed throughout your visit at Doral Hyundai. Thank you for sharing your experience with us!

February 05, 2025

The service was of a good quality as expected although it took longer for just a change of oil and filter. I was just upset as I went to the dealer replying an email offer tio have this specific service for More

by eguimara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rudy Jacir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2025 -

Doral Hyundai responded

Thank you for sharing your feedback with us. We apologize for any confusion regarding the promotional offer and understand how this could be frustrating. At Doral Hyundai, we strive to provide transparent communication and will look into this matter further to ensure it doesn't happen again in the future.

Feb 06, 2025 -

eguimara responded

Thanks for your reply and in my opinion the right thing to do in this case is to honor the price promotion and give the client the refund for the difference between what was advertised and what was charged. Any consumer advocate site would give me reason on that and it is such a small amount that Doral Hyundai should be refunding right away....I have been a loyal client of Doral Hyundai and this is my fourth car that I bought / leased with them.

February 03, 2025

As I previously wrote, please improve the phone response again I don’t blame that on the personnel they work with what they’re given. Phones have substantially improved over the years get with the guys. More

by Brian hersh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept after I connected with them fine
Feb 03, 2025 -

Doral Hyundai responded

Brian, thank you for your feedback. We appreciate your patience and will continue to work on improving our phone systems at Doral Hyundai. Your input is valuable to us! We'll be here if you need assistance with anything else down the road!

Feb 03, 2025 -

Brian hersh responded

Thank you very much for the response.

February 01, 2025

This dealership was responsive and attentive and they serviced my car in a timely manner. More

by Dana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Castillo
Feb 03, 2025 -

Doral Hyundai responded

We're glad to know that our service team was responsive and attentive during your visit to Doral Hyundai, Dana. Thank you for taking the time to leave us a review. We wish you safe travels and look forward to your next return.

January 31, 2025

Great Service. Very Fast. Job well done. Happy! Ask for Jaime Murillo; He will take care of you! More

by jet.lutfi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JAIME MURILLO
Feb 03, 2025 -

Doral Hyundai responded

We're delighted to hear that Jaime and the team at Doral Hyundai provided you with great service! Thank you for sharing your experience, and we're glad you're happy with everything. We will continue to work hard to provide you with the best possible experience next time.

January 30, 2025

Great service! Attentive costumer care. Customer satisfaction. Juan castillo took care of me and he is excellent at doing his job! Only complaint i have is the car More

by Moisesdbm9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan castillo
Jan 30, 2025 -

Doral Hyundai responded

Thank you for sharing your experience with us at Doral Hyundai! We're glad to hear that Juan provided excellent customer service, but we're sorry about the inconvenience with the car wash. Your feedback is valuable and will help us improve our services. We hope to see you again soon!

January 28, 2025

I really like to take my cat to this dealer and I highly appreciate all the help i got provided by Jaime, he is great! His customer service is unique! You should have more employees like him! More

by gracekoppusa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodrigo Nieto Quinones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaime (he is the best!)
Jan 28, 2025 -

Doral Hyundai responded

We're delighted to hear that Jaime provided you with exceptional service at Doral Hyundai! Your feedback is greatly appreciated, and we'll be sure to share your kind words with him. Thank you for choosing us! We hope you will continue to come to see us in the future!

Jan 28, 2025 -

gracekoppusa responded

Hello :) It is my pleasure to contribute with my review and definitely, every time I need a service I will be back to this location, so see you on July 20252 when oil chance service must to be done! :) See ya! Graciela

January 27, 2025

Every time I visit Doral Hyundai, Bob Paterno is the one I trust. He always addresses my questions or concerns and points me in the right direction. Over the years, he’s made the experience seamless, and th More

by Star
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Paterno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2025 -

Doral Hyundai responded

Thank you for your continued trust in Bob and the team at Doral Hyundai! We're delighted to hear that you've had such positive experiences with us over the years. Enjoy your second Hyundai, and we look forward to serving you again in the future!

January 26, 2025

service that i’ve been given has been great so far. Juan was very kind to me when taking my car in for service. More

by Marc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
Jan 27, 2025 -

Doral Hyundai responded

Marc, we're delighted to hear that Juan provided you with great service at Doral Hyundai. Thank you for sharing your experience! We appreciate your business and look forward to helping you with any questions or future vehicle needs.

January 24, 2025

Went for services with my regular services person Juan, he is the best and always takes care of my car needs. Very caring and attentive person. More

by mdias
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JUAN FROM SERVICES
Jan 24, 2025 -

Doral Hyundai responded

We're delighted to hear that Juan consistently provides you with attentive and caring service at Doral Hyundai. Thank you for trusting us with your car needs! See you next time.