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Doral Hyundai - Service Center

Doral, FL

4.7
207 Reviews

207 Reviews of Doral Hyundai - Service Center

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February 23, 2025

Juan Castillo was very kind and efficient- not pushy but very informative. I was happy to be done in 2 hrs even with a recall and normal maintenance More

by Ladybug
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Castillo
Report | Print
Feb 24, 2025 -

Doral Hyundai responded

We're delighted to hear that Juan provided you with efficient and informative service at Doral Hyundai. It's great to know your visit, including the recall and maintenance, was completed in just two hours! Thank you for sharing your experience with us. We hope to work with you again for your future automotive needs.

February 23, 2025

Francisco Victor Gonzalez was very kind and helpful. He explained the situation of my car service very well. More

by Mari_rt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Victor Gonzalez
Report | Print
Feb 24, 2025 -

Doral Hyundai responded

Thank you for the stellar review of Doral Hyundai, Mari. We're proud to know that Francisco was helpful and explained your service well. We're glad to know that you enjoyed working with our service team. We wish you safe travels and look forward to your next return.

February 20, 2025

Excellent costumer service, LAIREN helped me to fix my car right away ,will be back . More

by arasayechevarria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
LAIREN
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Feb 20, 2025 -

Doral Hyundai responded

We appreciate you taking the time to leave us a five-star review here at Doral Hyundai! We're proud to know that you enjoyed working with our service team. Travel safe and come back to see us whenever we can be of assistance along the way.

February 15, 2025

The wating time for an oil change is three plus hours. No stickers for next oil change and no explanation of the service rendered More

by omex00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carlos Berrios
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 17, 2025 -

Doral Hyundai responded

I apologize for the long wait time and lack of communication during your oil change visit. We strive to provide timely service and clear explanations, so it's disappointing to hear we fell short. Please feel free to reach out if you have any questions or need further assistance regarding your recent service experience. Thank you, Jusimeydit Canal - Service Manager - jusimeyditcanal@lithia.com

February 15, 2025

Son diligentes a la hora de solucionar problemas con el carro. Se esmeran eficazmente en dar un buen servicio. More

by adriana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodrigo Nieto Quinones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 17, 2025 -

Doral Hyundai responded

Adriana, gracias por compartir tu experiencia positiva con Doral Hyundai. Nos alegra saber que nuestro equipo fue diligente y eficaz en atender tus necesidades. ¡Estamos aquí para ayudarte siempre!

Feb 18, 2025 -

adriana responded

¡Muchas gracias, familia de Doral Hyundai! Sé muy bien que así es y me siento bendecida por haber adquirido mi carro con ustedes y recibir el excelente servicio que en general ustedes ofrecen.

February 14, 2025

Great service and Customer Service adviser to my Elantra . Thanks to Juan Castillo ( Service Advisor ) .! More

by Andres The Heat !
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Castillo
Report | Print
Feb 14, 2025 -

Doral Hyundai responded

Thank you for sharing your experience with us! We're delighted to hear that Juan Castillo provided great service for your Elantra at Doral Hyundai. We appreciate the feedback and look forward to serving you again in the future!

February 13, 2025

Friendly, efficient, and courteous. I was pleased. I look forward to bringing my car back next time. More

by Tatita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service manager
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Feb 14, 2025 -

Doral Hyundai responded

It's always great to hear from a satisfied customer, Tatita! Thank you for taking the time to leave your feedback regarding your recent service experience. We look forward to providing you with another five-star experience here at Doral Hyundai next time.

February 11, 2025

Very professional staff and great service, timing and follow up excellent. Will recommend it to friends and family More

by moralesasociados
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodrigo Nieto Quinones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Francisco Victor Gonzalez
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Feb 11, 2025 -

Doral Hyundai responded

Thank you for sharing your positive experience with Doral Hyundai! We're delighted to hear that our team's professionalism and service met your expectations. We appreciate the recommendation and look forward to assisting any friends or family in the future!

February 09, 2025

Appointment system accurate, staff friendly, service estimate realistic, waiting areas clean, comfortable. Uber option is the best More

by Michocu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Víctor Gonzalez
Report | Print
Feb 10, 2025 -

Doral Hyundai responded

Thank you for sharing your positive experience with us at Doral Hyundai! We're glad to hear that our appointment system, friendly staff, and comfortable waiting areas met your expectations. It's great to know the Uber option was a hit too!

February 08, 2025

We had a wonderful experience bringing in the car. Sofia from Customer Service went above and beyond to make us feel comfortable as well as Jaime Murillowith A loaner and Our need to take an Uber. Als More

by Formoso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Blandon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaime Murillo and Sofia Fromm Customer Service
Report | Print
Feb 10, 2025 -

Doral Hyundai responded

Thank you for sharing your experience with us! We're delighted to hear that Sofia and Jaime provided exceptional service during your visit at Doral Hyundai. It's great to know the repair met your expectations, and we appreciate the recommendation!

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