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Doral Hyundai - Service Center

Doral, FL

4.7
165 Reviews

165 Reviews of Doral Hyundai - Service Center

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July 11, 2024

Maximo sold me my Hyundai at the Doral dealership. Be was the worst salesman ever. He yelled at my mother and I and slammed the desk while disrespecting us and telling us to leave because my mom want More

by mgabyfigs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Maximo Gonzalez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2024 -

Doral Hyundai responded

I sincerely apologize that you had such a negative experience. We always want our customers to feel welcomed and comfortable. I regret that your experience did not meet our high standard of customer service. We take your feedback very seriously, which is why I would like to hear more from you about your visit. If you have the chance and would like to reach out, please do. I will leave my contact information below. Best, Jose Albert General Sales Manager josealbert@lithia.com

June 28, 2024

The advisor, Ernesto, was very patient and tolerant with me. I have had bad experiences with mechanics in the past, and Ernesto went out of his way to make me feel assured that all was going to be well More

by Conchi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernesto Galvez (Exceptional!)*****
Jun 28, 2024 -

Doral Hyundai responded

Ernesto and Guillermo will be proud to know they provided you with such a positive experience at Doral Hyundai, Conchi. Thank you for sharing your feedback, and we're here if you need anything in the future!

June 19, 2024

Me encanto Lázaro, un muchacho muy atento y me ayudo a resolver todas las preguntas que tenía acerca de mi carro… Fue muy amable y mi carro Me quedo bien Gracias, por más personas amigables y atentas com More

by Mvicguerra6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Humberto Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maximo Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Franklin Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2024 -

Doral Hyundai responded

Nos alegra saber que Lázaro pudo ayudarle con todas sus preguntas y brindarle un excelente servicio en Doral Hyundai. ¡Gracias por compartir su experiencia positiva! Viaje con seguridad y venga a vernos nuevamente cuando podamos servirle.

June 17, 2024

Excelente atencion, comodas instalaciones, muy profesionales., facil de realizar la cita. Atencion personalizada. Muy recomendable. More

by Tomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Castillo
Jun 17, 2024 -

Doral Hyundai responded

Gracias por compartir tu experiencia positiva con Doral Hyundai, Tomas. Nos alegra saber que disfrutaste de nuestra atención personalizada y nuestras instalaciones cómodas. ¡Esperamos verte pronto!

June 17, 2024

They have improved a lot in the past year. New faces services has gotten much better and the part has been way better the way they handle the people coming in. More

by Marlen conley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaun
Jun 17, 2024 -

Doral Hyundai responded

We're grateful to hear you've noticed the improvements at Doral Hyundai, Marlen! Thanks for sharing your positive experience with us. We hope to provide you with another five-star customer experience during your next visit!

June 17, 2024

The service improved so much. Thank you Nicole and Doral Hyundai making my service easy. More

by Emilio Espinoza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole
Jun 18, 2024 -

Doral Hyundai responded

Thank you for choosing Doral Hyundai for your automotive needs, Emilio! We're glad to know you think our service has improved. Travel safe and come see us again whenever we can next be of service.

June 17, 2024

Friendly and courtesy staff Fast service Puntual on taking care of customer needs Easy only appointment set up More

by rfuentes0425
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Betancourt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2024 -

Doral Hyundai responded

Thank you for the fantastic review! We're glad to hear our team at Doral Hyundai provided friendly and efficient service. We appreciate your support and look forward to working with you again!

June 15, 2024

Juan Castillo service is exceptional. This dealers is the best one I have been part of More

by cuqui971
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Castillo
Jun 17, 2024 -

Doral Hyundai responded

Thank you for taking the time to leave Doral Hyundai a review! What a great compliment it is to be one of the best dealerships you've been to. We appreciate your kind words and look forward to working with you again down the road!

June 15, 2024

Buena atención y servicio de lis empleados del Concesionario. Aunque deben de comenzar a trabajar con más seguros de auto para que los clientes no pasemos malos momentos. Gracias More

by yusly23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto Prieto
Jun 17, 2024 -

Doral Hyundai responded

Yusly, gracias por tus comentarios y sugerencias. En Doral Hyundai siempre buscamos mejorar para ofrecerte el mejor servicio posible. ¡Esperamos verte de nuevo pronto!

June 14, 2024

Service advisor, Castillo, is friendly and knowledgeable. Very pleased with his help! I will definitely return. More

by ejazcuy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Castillo
Jun 17, 2024 -

Doral Hyundai responded

We're delighted to hear that Castillo provided you with friendly and knowledgeable service at Doral Hyundai. Thanks for sharing your experience, and we look forward to seeing you again!

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