Doral Hyundai - Service Center

Jaime makes everything so easy and non stressful. Never a bother to have to bring in my car for service . I also love the night drop box makes dropping off care more convenient for me. Never a bother to have to bring in my car for service . I also love the night drop box makes dropping off care more convenient for me. More

My Tucson needed service as soon as I came in Service Advisor Victor Lara assisted us. He was very informative as to what possibly could be wrong with the vehicle. This Dealer is a major operation. They Advisor Victor Lara assisted us. He was very informative as to what possibly could be wrong with the vehicle. This Dealer is a major operation. They gave us a loaner while our vehicle was being fixed. I was very impressed of the efficiency and customer service this dealer had. I for sure will recommend this dealer to others with Hyundai vehicles. More

Muy buena atención, trato y puntualidad a la hora de entregar el vehículo, gracias por eso. entregar el vehículo, gracias por eso. More

Technician did not advise of tires needing replacement. Service was supposed to include tire rotation. If rotation was actually done, any mechanic worth his salt would have seen the tread below the limit Service was supposed to include tire rotation. If rotation was actually done, any mechanic worth his salt would have seen the tread below the limits and advised me. Makes me wonder what other service supposedly performed wasn't. More

I had to wait a lot for the service, more than 3 hours for regular service. for regular service. More

I am very pleased with their attention to both sellers and their services and personal treatment, clarifying my questions with good disposition and respect. I recommend it and their services and personal treatment, clarifying my questions with good disposition and respect. I recommend it More

Excellent service, the service advisor Juan Castillo was very helpful on the service need it. very helpful on the service need it. More

Very satisfied but it surprise me when I see my indash camara was unplug and lens moved to diferente direction than originally set up. camara was unplug and lens moved to diferente direction than originally set up. More

When I go it’s either to buy a car or service and any time I see Johnny Rodrique or Juan Castillo I get excellent customer service each and every time. Good flow up when necessary, offer solutions and wo time I see Johnny Rodrique or Juan Castillo I get excellent customer service each and every time. Good flow up when necessary, offer solutions and work with my interests. More

mi atencion a la llegada fue problematica, yo tenia cita a las 11 y un senor me dijo que esperara al lado del carro, al ver que iban y venian y nadie me atendia, informe que yo tenia cita a las 11 y entonce a las 11 y un senor me dijo que esperara al lado del carro, al ver que iban y venian y nadie me atendia, informe que yo tenia cita a las 11 y entonces me mandaron para dentro de las oficinas, tampoco nadie me atendia y de repente veo que un muchacho que me paso por el lado y salio con su laptop, ni siquiera me pregunto si estaba atendida sino que salio a recibir carros, paso enfrente de mi carro y al no ver a nadie siguio al siguiente carro, alli sali y le aclare que primero habia llegado yo, por lo que fue directamente a mi, y le aclare la mala informacion de quien debia atenderme, luego todo fluyo perfectamente, a las 2 horas me aviso que mi carro estaba listo, recibi el carro y me fui; pero a mitad de camino me di cuenta que no me habian puesto el sticker con el nuevo millaje en el cual debia traer nuevamente micarro para hacer el servicio a futuro, por lo que tuve que devolverme al concesionario para pedir mi sticker. Mucho les recomiendo manejen mejor el caos y con gente afuera que de la informacion correcta para no ternelo a uno de un lado para otro, More