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Doral Hyundai - Service Center

Doral, FL

4.7
207 Reviews

207 Reviews of Doral Hyundai - Service Center

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November 04, 2024

I recommend your service and part department but not your dealer to purchase a car. Your dealer fees are extremely high and your prices. More

by Mariperez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Maximo Gonzalez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2024 -

Doral Hyundai responded

Mariperez, Thank you for your feedback. We're glad to hear that our service and parts department met your expectations, but we're sorry about the concerns with dealer fees and pricing. We appreciate your input as it helps us improve, so please feel free to reach out if you'd like to discuss this further. Thank you, Jose Albert - General Sales Manager - josealbert@lithia.com

November 02, 2024

Exelente servicio y rapidez, tuve una emergencia y me ayudaron rápidamente, gracias a Sofía y Pedro el supervisor. More

by yoancd270616
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pedro Casal
Nov 04, 2024 -

Doral Hyundai responded

¡Gracias por compartir tu experiencia con nosotros! Nos alegra saber que Sofía y Pedro en Doral Hyundai pudieron ayudarte rápidamente durante tu emergencia. Apreciamos mucho tus amables palabras.

November 02, 2024

Nice and professional enviroment the reason that i keep doing bussines there is because my service advisor juan castillo and the two gentelmans from.part departament. More

by gafa74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan castillo
Nov 04, 2024 -

Doral Hyundai responded

It's rewarding to hear that Juan Castillo and our parts department team have made your experiences so positive. Thank you for choosing us time and again! We look forward to your next visit to Doral Hyundai!

November 02, 2024

Like always a pleasure to have my car serviced there. Juan helpful and friendly as always!! More

by amcllc07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan at service department
Nov 04, 2024 -

Doral Hyundai responded

Thank you for the five-star review of Doral Hyundai! Juan will appreciate your kind words and recognition of his efforts. Travel safe and come back to see us whenever we can be of assistance along the way!

October 31, 2024

Just bought my car and noticed it was shaking. I took it to get it checked and Victor was very helpful. They fixed it and I even got a call back to make sure the car was working properly. Super ha More

by jkugaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor in Service
Nov 01, 2024 -

Doral Hyundai responded

We're delighted to hear that Victor provided such helpful service and ensured your car was in top shape at Doral Hyundai. Thank you for sharing your experience, and we're glad you're happy with the outcome! See you next time.

October 30, 2024

Excelente atención y los tiempos de espera son cortos , la atención al cliente es supremamente super educados y atentos a todas las preguntas y dudas q tengamos , los felicito More

by alexsenna132
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Génesis
Oct 31, 2024 -

Doral Hyundai responded

Gracias por compartir su experiencia positiva con Doral Hyundai. Nos alegra saber que nuestro equipo brindó una atención excelente y eficiente. ¡Apreciamos sus amables palabras! ¡Esperamos volver a trabajar con usted en el futuro!

October 28, 2024

I basically gave been coming here for service because of Juan Castillo. This is my 4th Hyundai car. When I come for my service I know my expectations will be met. Just wish the process were quicker but that More

by bbshif
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doesn’t apply to this review
Oct 28, 2024 -

Doral Hyundai responded

Thank you for your feedback! We're glad to hear that Juan Castillo has consistently met your expectations at Doral Hyundai. We appreciate the suggestion regarding service speed and will certainly take it into consideration. Looking forward to seeing you again soon!

October 27, 2024

The staff is professional and they make every effort to be helpful. In particular, I’d like to mention Juan Castillo who has been the agent I communicate with whenever I have questions about my car. I am More

by Myredcar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Castillo
Oct 28, 2024 -

Doral Hyundai responded

Myredcar, thank you for your kind words and recommendation! We're delighted to hear that Juan Castillo and the Doral Hyundai team have been so helpful. Enjoy driving your 4th Hyundai, and we're here if you need anything else!

October 27, 2024

The service and the people you got working there are very good people and helpful and I love taking my car there to be served More

by Williestools10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodrigo Nieto Quinones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Doral Hyundai responded

Thank you for sharing your experience with us! We're glad to hear that our team at Doral Hyundai has been helpful and provided excellent service. We look forward to serving you again in the future!

October 26, 2024

Honestly with the usual reputation of mechanics and dealerships i thought i was going to walk into a war zone when my car presented issues but i was pleasantly surprised by the service i received. Robe More

by aymee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto Prieto
Oct 28, 2024 -

Doral Hyundai responded

It's wonderful to learn that Roberto and the team at Doral Hyundai exceeded your expectations with their service! It's great to know they provided clear information and a loaner car, making everything smooth for you. Thanks for sharing your experience, we're here whenever you need us!

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