Doral Hyundai

lousy customer service My name is ROBERT DIRNFELD 305-812-0007 It’s not about buying the vehicle, it’s about maintenance, repairs, parts and service in general that’s whe My name is ROBERT DIRNFELD 305-812-0007 It’s not about buying the vehicle, it’s about maintenance, repairs, parts and service in general that’s where HYUNDAI DEALERS and CORPORATE falter, don’t buy/lease a problem vehicle. Remember in life you get what you pay, HYUNDAI cheap product, quality, customer service, don’t expect more from this Korean company. Starting from the dealership all the way to corporate, cheap, arrogant and incompetent service. Again you won’t get more than what you pay. All unsatisfied Hyundai customers should get together and initiate a class action lawsuit against HYUNDAI MOTORS USA and the dealers that have abused them. My email is ROBERT.DIRNFELD@GMAIL.COM. I went to pick up my 2015 Hyundai Sonata from service, after being there for a week, it came out worse, it was left again, after emailing Pedro Casal the GM that evening, his response was that he would take care of it, false (have the email). Sounded great, I get a call around 11:35 AM the next morning, Carlos the service writer, informed me to pick up the car and that he REFUSES to repair it, lack of customer service, the reason, I am going to give him a bad CSI, he does not consider it right, and again you receive what you give. Service is bad, DORAL HYUNDAI/HYUNDAI MOTOR USA never have the parts, always on back order, now on a 2015 Hyundai Sonata, while in service, service writer called to inform me that parts are on back order, he even told me parts could come within a month or two, suddenly parts came in the next day, did they use used parts if none were available nationwide. Service is extremely bad, the service manager never available, never returns call, GM Pedro Casal as per the email he sent me that he would take care of the vehicle, again lies, Dean the sales manager informed me that it was not his problem and turned his face away, incompetent, arrogant, they get their pay check from the consumer. There are better places to get mentally violated than a Hyundai Dealer, especially Doral Hyundai and Hyundai Motor USA. I will never ever buy/lease a HYUNDAI again. The corporate office has the nastiest attitude, they refuse to assist, starting with Craig, Evelyn, Levi and Sunny. Mr. Pedro Casal GM of Doral Hyundai informed me that Robert Stapler from Hyundai Motor USA, told him that the only way he would meet with me is via mediation, he stated that Mr. Stapler emailed me, total lie, what's he scared of? The bad way they abuse the consumer. If Robert Stapler from HYUNDAI MOTORS USA was a man of HONOR, knowing how they abuse their consumers, he should try to fix the problems, he only aggravated them more. On September 3 and September 6, 2016, Ricky Gardner from Hyundai Motor USA, called me to try to assist me, even offered to fly down an engineer, he sounded like he was really trying to assist me, told me that he would call me on the 6th, he did, was just as arrogant and his refusal to assist me with my vehicle, basically told me to F**K OFF. Seems that all Hyundai employees forget that their income comes from us the consumers, not Hyundai. DORAL HYUNDAI/ HYUNDAI MOTORS USA/ ROBERT STAPLER/RICKY GARDNER/DAVID SUCHOWSKI CEO of HYUNDAI USA are the frustration, arrogance, and incompetence shown by Hyundai USA. What a shame. More

Jefe de turno Hoy en la tarde fui a este dealer tuve una muy pero que muy mala esperienciq con el jefe de turno o como lo llamen mal educado y arrogante me trato co Hoy en la tarde fui a este dealer tuve una muy pero que muy mala esperienciq con el jefe de turno o como lo llamen mal educado y arrogante me trato como una mierda diciendo esto puedo afirmar que con el vendedor fue todo lo contrario amablisimo y muy educado donde uso su tiempo para darme una explicacion de todas las maneras de financiamiento y le agradesco .como quiera no por una persona como el jefe maleducado que es solo uno ,puedo recomendar el dealer More

My Experience at Doral The sales staff and finance people at Doral Hyundai did an excellent job. My sales person Terry Chapman, took care of the whole process. I will recomm The sales staff and finance people at Doral Hyundai did an excellent job. My sales person Terry Chapman, took care of the whole process. I will recommend friends and family to Doral Hyundai. More

took one day thanks to jorge acosta, i walked in and signed a lease within one day. overall good experience at hyundai doral. when construction is finished, it wil thanks to jorge acosta, i walked in and signed a lease within one day. overall good experience at hyundai doral. when construction is finished, it will be wonderful place. More

Excelencia! Muchas gracias por el servicio y darle cuidado especial a cada punto de nuestro proceso, teniendo en cuenta que requirio un trabajo extra con respecto Muchas gracias por el servicio y darle cuidado especial a cada punto de nuestro proceso, teniendo en cuenta que requirio un trabajo extra con respecto a nuestro proceso de aprobacion. More

Best car buying experience Vladi helped me get the car I wanted at the price I was comfortable with. He was attentive and I felt like a valued customer. Will come back because o Vladi helped me get the car I wanted at the price I was comfortable with. He was attentive and I felt like a valued customer. Will come back because of the service he provided. More

Excellent This dealer and sales person were Excellent. I would highly recommend it to any of friends and family. We have been Hyundai customers foe years and ha This dealer and sales person were Excellent. I would highly recommend it to any of friends and family. We have been Hyundai customers foe years and have always been happy. More

Sales experience Yaseer provienes a delightful shopping experience, he worries about customer is complétela satisfecho with his purchase, explains at detail all benef Yaseer provienes a delightful shopping experience, he worries about customer is complétela satisfecho with his purchase, explains at detail all benefits of transaction, and in our case, he Delivery our car, Doral Hyundai is Lucky to have an employee like him. More

My Hyundai experience This has been my best experience buying a car. I went into the dealer with very high standards, but very low expectations to be surprised with an outs This has been my best experience buying a car. I went into the dealer with very high standards, but very low expectations to be surprised with an outstanding service. More

Amazing! Went in with the right car in mind and met a salesman by the name of Vladimir I told him the car I wanted and he showed me the best options and I abso Went in with the right car in mind and met a salesman by the name of Vladimir I told him the car I wanted and he showed me the best options and I absolutely loved one of the cars and he helped me and talked me through everything to make it happen l, very happy with my visit. I'm a proud owner of my first new car now! More