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Doral Genesis

Doral, FL

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rated
3 Reviews

10285 N.W. 12Th Street

Doral, FL

33172

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Showing 3 reviews

August 07, 2024

This is the worst service center and showroom in the whole of miami. We got a Hyundai tucson hybrid 2022 not less than in 2 weeks my car showed me an engine check light. We got it to the service stati More

by Patty
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jaime
Aug 09, 2024 -

Doral Genesis responded

Pratik, Your experience is deeply concerning, and we sincerely apologize for the inconvenience you faced. This certainly does not reflect the level of service we strive to provide. We would like to address these issues directly and make things right for you. Please reach out to the email address in my signature below at your earliest convenience so we can discuss further steps. Thank you, Jose Albert - General Sales Manager - josealbert@lithia.com

February 14, 2023

Maximo was excellent in buying my 2023 G80. However, on a Sunday, Parts was not open, and dealer said would send floor mats promptly. Finally, after 3 weeks, received WRONG mats, and anothe More

by Randy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Max Gonzalez
Feb 16, 2023 -

Doral Genesis responded

Randy, thank you for taking the time to leave us this review. We are pleased to hear about your overall buying experience but would like to help you look further into the floor mats. Please feel free to contact me directly at your earliest convenience. Bruce Rosenberg 786-715-1691 anddymoas@lithia.com

January 18, 2022

Néstor was an amazing sales and support person who guided me trough the process amazingly I loved the experience at this dealer they understood what I needed in very happy with Nestor and all crew More

by Franirala
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Néstor Baluja