Doral Acura

Service good, quick and fast. Operation explained and my request was accepted. Thank you. Cesar B. Operation explained and my request was accepted. Thank you. Cesar B. More

I have been going to this dealership for years and they are always helpful, courteous and solve your problem. They complete the job in the time period they say and always wash the car. A+ service are always helpful, courteous and solve your problem. They complete the job in the time period they say and always wash the car. A+ service More

Once my car was done, I waited 30 minutes for paperwork. And was told a few times that it was coming. So, the service was slow and customer service from the service advisor was not great. I was surprise And was told a few times that it was coming. So, the service was slow and customer service from the service advisor was not great. I was surprised because I always have a great service experience. More

Honest, friendly and profesional service. Clear explanations on the car features and buying conditions. I am very satisfied with the people I have the pleasure to meet until now. In particula Clear explanations on the car features and buying conditions. I am very satisfied with the people I have the pleasure to meet until now. In particular with Mr Larrea and the Dealer Manager . More

Daniel and Abdel are the best! Both my wife and I left very happy with our cars! Both my wife and I left very happy with our cars! More

Service is ALWAYS EXCELLENT at Esserman Accura. ... We recommend to all our friends and family for their service needs. ... We recommend to all our friends and family for their service needs. More

The car was not fixed the first time and I had to come back and loose time getting a rental. It was slow service and not careful back and loose time getting a rental. It was slow service and not careful More

Saili Almeida is phenomenal. She provides wonderful customer service. I go to this service department because of her exceptional treatment of customers. She provides wonderful customer service. I go to this service department because of her exceptional treatment of customers. More

My last visit was horrible. I’m a customer for a few years now and was totally disappointed. I got there at my scheduled 5pm appointment for a oil change. Service was completely I’m a customer for a few years now and was totally disappointed. I got there at my scheduled 5pm appointment for a oil change. Service was completely done about 5:35p. The problem is that I didn’t get my car back till 6:30p after multiple attempts from my side. Don’t make any sense. Another issue that your dealership may need to take care of is your mechanics. If they don’t have any task at hand to they should not be just sitting around or napping. This looks really bad to any business. I’m quite sure there are many things to around a shop quite as busy but as yours. For now I’m still debating if I should go back for service there. Sincerely Antonio. More

A young guy helped me at the beginning, he was amigable and kind. Julio very understanding and caring about my concerns regarding my car. and kind. Julio very understanding and caring about my concerns regarding my car. More