
Doral Acura
Doral, FL
Filter Reviews by Keyword
By Type
2,518 Reviews of Doral Acura
Overall the experience and interaction was good but as a first time customer where to go and what to do in order to drop off the car was a bit difficult to understand. There was only one representative and first time customer where to go and what to do in order to drop off the car was a bit difficult to understand. There was only one representative and we were there for a solid 5 minutes before we were able to be seen and told where to leave the car. More
Outstanding service and quality. My partner and I were uncomfortable with other dealers and we turned over to Esserman Acura. They immediately greeted us and made us feel welcomed. T My partner and I were uncomfortable with other dealers and we turned over to Esserman Acura. They immediately greeted us and made us feel welcomed. The representative and his manager were very honest and transparent with us throughout the process. We look forward to working with Esserman Acura for many future car purchases. More
Accessible, generally very friendly and welcoming. On the service end over the years its been dropping in attention to detail and more about the upcharge. I have been concerned over the trust of wha On the service end over the years its been dropping in attention to detail and more about the upcharge. I have been concerned over the trust of what is done, if its done correctly and also if I have been overcharged. Used to be the savings would be mentioned upfront and disclose the just fair and proper needs of the vehicle. I have found inconsistencies between service More
Excellent service, good communication, My customer service representant (Daniel Michelena) was very knowledgeable about the vehicle I was looking and very kind. service representant (Daniel Michelena) was very knowledgeable about the vehicle I was looking and very kind. More