Doral Acura

When my car died after 170k plus miles in less than 9 years, it helped to have a service team that I could trust. I'd been bringing my old vehicle to Esserman for approximately 9 years. It was always s years, it helped to have a service team that I could trust. I'd been bringing my old vehicle to Esserman for approximately 9 years. It was always serviced by Saili Triana's (service rep) team of technicians. Saili always made sure to provide complete information regarding the service needs of my car, which allowed me to make informed decisions. When my car finally died, she provided the options; repair with warranty or get a new vehicle. I decided to get a new vehicle. Saili who works in service, took time away from her duties to personally find a sales manager to handle my new purchase. Needless to say, the vehicle search and subsequent transaction was extremely smooth. Plus, 10% of my total 9 years of service dollars was applied to my vehicle purchase. Can you say sweet deal? The sales and finance managers were straight-up with no games being played. Of course you have to play to negotiation game, but I didn't leave feeling like they'd had there way with me. I found my deal to be equitable for all parties. The delivery of the vehicle was seamless as well. Paperwork signed. Clean vehicle delivered. Sales team walked me through amenities and I was on my way. Follow up calls about the experience from the dealer was also a nice touch. From service to sales, Esserman gets it right and Saili Triana makes you feel appreciated and valued. It will be hard to ever buy from another dealer. More

The service is always outstanding. We continue to return because of the excellent service that is provided ALWAYS!!! Keep up the good work. Thank you...... because of the excellent service that is provided ALWAYS!!! Keep up the good work. Thank you...... More

I will definitely recommend this dealer to anyone because you guys been great since I did my first purchase and the service that you provided to me it was excellent, I'm very happy as a customer and look Fow you guys been great since I did my first purchase and the service that you provided to me it was excellent, I'm very happy as a customer and look Foward for my next time purchase or service because you have a good customer service and friendly stuff More

Every time I have to come in for service I call my service girl, Sally Triana. Not only is she knowledgeable in her field and the dealership but she always accommodates my needs and has a smile on her service girl, Sally Triana. Not only is she knowledgeable in her field and the dealership but she always accommodates my needs and has a smile on her face. She follows up before and after the service. I give her a above a 5 star because she goes above and beyond for us. More

Service advisor was Great help and very friendly. Work on car was very prompt and would definitely recommend to others. Loaner was available upon request. car was very prompt and would definitely recommend to others. Loaner was available upon request. More

Val was extremely professional and friendly. I did not have to wait for my scheduled appointment, and the service took even less time than he advised it could take. No complaints at all! have to wait for my scheduled appointment, and the service took even less time than he advised it could take. No complaints at all! More

I have gone for every service since I purchased my 2005 Acura MDX. I have received the best service in Miami, by far. The reason why I always go to Saili Triana, my service advisor, is because she is ready Acura MDX. I have received the best service in Miami, by far. The reason why I always go to Saili Triana, my service advisor, is because she is ready and does go one step further every time. She always tells me everything in advance and answers any questions I might have. I have never had any below-exceptional experiences at Esserman. I recommend this dealership, and Saili Triana, for the good rates and the excellent staff. More

My experience with all the staff at Esserman International Acura has been outstanding. I would recommend this dealership to anyone. From Eddy and Vidal in sales to Francisco our service adviser International Acura has been outstanding. I would recommend this dealership to anyone. From Eddy and Vidal in sales to Francisco our service adviser to Ashley in service followup, all dedicated to enhancing the customer experience. More

I have always taken my cars to Esserman International Acura. I am leasing a TSX and own a Honda Pilot and whenever I need a service, I do not think twice to take them in for any minor service. I recentl Acura. I am leasing a TSX and own a Honda Pilot and whenever I need a service, I do not think twice to take them in for any minor service. I recently took my Pilot for a tire service and Ashley was great and helpful in resolving all my questions and concerns. She did not only suggested to check my tire but also suggested to check them all and on top of that, they even wash the car afterwards. The turn around service was impressive. Thank you very much Ashley More

Esserman Acura provided me with the quality of service I would hope to experience everywhere services are provided. From the moment I pulled into their service area and until the moment I left after my car would hope to experience everywhere services are provided. From the moment I pulled into their service area and until the moment I left after my car was serviced I received the most friendly yet professional service I have experienced in my fairly long life. Atmosphere, venue, cleanliness, friendliness and workmanship were all first rate and consistently so . I say consistently because this is my 4th or 5th visit to Acura Esserman. Good show guys, keep it up. R. Ofir More