Doral Acura

I made an appointement for a A1 service. Arrived 5 minutes before my appointment, even though I was told by the gentleman on the phone that appointment was not necessary for A1 service. This Arrived 5 minutes before my appointment, even though I was told by the gentleman on the phone that appointment was not necessary for A1 service. This time my car ( place was not busy) was seating in the driveway for over an hour. And I was told it was an oversight … over an hour oversight does not sound like good costumer service and, most unfortunately for me I was not feeling well and told the gentleman that took my car that… I’m -again- very disappointed with this dealership - love my car but. Esserman has been a désappointement More

Paperwork given to me for update has date of 1/10/22. I actually took it in 6/16/22. On 6/17/22 received email from Acura that update needed to be done. What’s going on? Was the OTA update completed. Tha I actually took it in 6/16/22. On 6/17/22 received email from Acura that update needed to be done. What’s going on? Was the OTA update completed. That’s the reason I brought it in. First they told me over the phone it would take 1 hour. Upon arrival service dept told me three hours, they call a LYFT to take me home. An hour later, they called and said car is ready. More

Easy transaction, Miguel was not pushy and answered all our questions great service all around , our questions great service all around , More

My car came out with oil leak that wasnt there before before i brought it in before i brought it in More

Fast service Reliable Clean Professional Fast service Reliable Clean Professional Fast service Reliable Clean Professional service Reliable Clean Professional Fast service Reliable Clean Professional More

Daniel MIchelena is not only a great salesman. He is also a great human being He is the Best He is also a great human being He is the Best More

Good service and completed in a timely manner. Polite and friendly communication. Helpful advice was given. Polite and friendly communication. Helpful advice was given. More

Quick and reliable service and very attentive personnel. Very seamless process and I recieved my car prior to estimated time. Very seamless process and I recieved my car prior to estimated time. More

The service was good but the waiting time was too long but I will still go back again and recommended but I will still go back again and recommended More

Good service and good help with no hesitation! Attention for customer is excellent ! Once you walk in the service area you will get attention and greeting! I am very appreciated at their service Attention for customer is excellent ! Once you walk in the service area you will get attention and greeting! I am very appreciated at their service and full explanation what you will get! Thanks ! More