Donovan Auto & Truck Center

great day Our salesman Cesar was enjoyable to work with. The office manager was efficient and friendly. A virtually pain free purchase. We ended up buying 2 veh Our salesman Cesar was enjoyable to work with. The office manager was efficient and friendly. A virtually pain free purchase. We ended up buying 2 vehicles the same day. Cesar evidently is a great salesman!! Not overbearing. Nor pushy. Listened to what we were needing to find and helped us find them. More

No horsing around! I throughly enjoyed my expierence here. They were straight forward and didn't hassle my husband and I when we wanted to go compare at another dealersh I throughly enjoyed my expierence here. They were straight forward and didn't hassle my husband and I when we wanted to go compare at another dealership. The great price was also another great benefit! I admire their finance lady too (Audrey), she defiantly knows her stuff with almost 20 years experience! Thanks Mike! More

Repeat customer- same fabulous service! Purchased two vehicles so far from here. Great service both times! Prices are Great and customer service is even better! They truly go above and beyon Purchased two vehicles so far from here. Great service both times! Prices are Great and customer service is even better! They truly go above and beyond for their customers. More

Car shopping Cesar (salesman), did a great job! He had actually driven the car so he knew quite a bit about the car and answered all my questions without hesitati Cesar (salesman), did a great job! He had actually driven the car so he knew quite a bit about the car and answered all my questions without hesitation. Was even glad to help me out on Sunday afternoon when I had a quick question! Great job! More

Very pleased Hooked me up with a sweet deal and a sweet ride. Very friendly and not pushy at all. Definitely coming back when I need a new ride Hooked me up with a sweet deal and a sweet ride. Very friendly and not pushy at all. Definitely coming back when I need a new ride More

Love my new ride! This dealership had friendly salesman and top of the line service. Cesar was very helpful and knowledgeable on the vehicles on the lot! Would definite This dealership had friendly salesman and top of the line service. Cesar was very helpful and knowledgeable on the vehicles on the lot! Would definitely check out this lot when looking for your next vehicle! More

Rip-off artists My truck was involved in an accident and I had the vehicle towed to Donovan's. It took them almost 3 weeks to do the repairs, however, 2 weeks of tha My truck was involved in an accident and I had the vehicle towed to Donovan's. It took them almost 3 weeks to do the repairs, however, 2 weeks of that was waiting for a part that could have been bought locally, or shipped overnight. I had a $1,000 deductible, but ended up owing them $2500 for various things supposedly not covered by my insurance. RIGHT!!! 2 weeks later, the truck is making terrible noise, and I had to have it towed in again. I called first, and told them what was wrong, but they would not tell me if it was covered by the warranty work unless I brought it in. So, I paid for towing, only for them to say, NO, it isn't covered (turns out, it should have been replaced during the repairs) and they said it would cost $250. I needed my truck for work, and did not want to have to pay another $80 towing fee, so I told them to go ahead. Went to pick the truck up, and the bill was $389!!!!! These people are thieves and liars. I have spoken to several other shops who all agree that my deductible was all I should have had to pay, because all the rest was due to the accident. Unless you can afford to burn money, don't get your vehicle fixed here!!! More

Horrible experience I took my truck in three times for the same problem. They charged me hundreds of dollars each time and never fixed the issue. The forth time I broug I took my truck in three times for the same problem. They charged me hundreds of dollars each time and never fixed the issue. The forth time I brought it in I was told they were "washing their hands of it"., The General manager of course wasn't "available" to talk to me. The service advisor told me "I flat don't care about you" and Bruce the New Car manager threatened to beat the tar out of me if I didn't get in my "junk xxx truck" and get it the xxxx off "his" property. This is not the way to do business and they have lost mine. More

Heads sales manager doesn't now how to sale So I was looking to buy a 2010 escalade there and the sales manager pretty much told me I couldn't afford it , he had no idea I had the cash ready to So I was looking to buy a 2010 escalade there and the sales manager pretty much told me I couldn't afford it , he had no idea I had the cash ready to buy it was just trying to talk him down $500.00 and he ignored me the kid sales person was fine but the sales manager is cocky and erragont I ended up buying a 2013 hybrid escalade in Missouri, and I will never go back to Donovan . More