Donovan Auto & Truck Center

Smooth and Efficient I had a great experience here at Donovan Auto Used sales. I found a reasonably priced Mazda CX-5 on CarGurus.com and called before the salesmen knew t I had a great experience here at Donovan Auto Used sales. I found a reasonably priced Mazda CX-5 on CarGurus.com and called before the salesmen knew they had it. Thankfully, they called me back and let me know that I could test drive it whenever I wanted. They gave me over an hour for the test drive after filling out some simple paperwork. After deciding that I really wanted the car, I offered my price for it "as is" and they didn't make me wait long before they came back and said they still needed to do an inspection and they would change the oil and do routine maintenance for the price I offered. Turns out, not only did they do an oil change, but they also gave me new front brakes, new tires!, all new air filters, and detailed it even though I told them "as is". They went above and beyond and surprised me by replacing things that it needed even after I had already bought it with cash. They ended up saving me a lot of money, too, since I expected to have to buy all of those things. It all adds up! Also, I didn't feel like I was discriminated against because I was a woman coming in to look at cars. I've been to dealerships where they would shake my husband's hand, but not shake my hand, even though the car was for me. This was not the case at Donovan, which I really appreciate. Definitely the most painless encounter I have had at a car dealership. I was in and out within 4 hours. More

EXCELLENT! CESAR WAS EVERY ATTENTIVE AND FOLLOWED UP AND KEEP US INFORMED ON IF THERE WAS ANY ISSUES THIS IS YOUR 2ND TIME BUYING A CAR FROM DONOVAN AND WITH CESAR WAS EVERY ATTENTIVE AND FOLLOWED UP AND KEEP US INFORMED ON IF THERE WAS ANY ISSUES THIS IS YOUR 2ND TIME BUYING A CAR FROM DONOVAN AND WITH CESAR BEING YOUR SALES PERSON WOULD NOT GO ANYWHERE ELSE More

Great experience Great people and so thankful they helped me with this great car! They did everything they could to get the price down just enough for purchase! Great people and so thankful they helped me with this great car! They did everything they could to get the price down just enough for purchase! More

Thanks for getting through the paperwork so quickly. Everyone one was friendly. I never felt pressured to make fast decisions on options. I will shop there the next time I need a car. Everyone one was friendly. I never felt pressured to make fast decisions on options. I will shop there the next time I need a car. More

Pleasant atmosphere Good service...nice salesman..quick and easy..thanks for all your help into making this possible..will recommend friends that are.looking.to buy a nic Good service...nice salesman..quick and easy..thanks for all your help into making this possible..will recommend friends that are.looking.to buy a nice.quality car More

I have a very nice experience I never expected that it was so simply and the people is nice they ask and let you as questions I recommended this dealership to other people’s I never expected that it was so simply and the people is nice they ask and let you as questions I recommended this dealership to other people’s More

Great Experience! Buying a car is torture and an unpleasant experience at some dealerships; however, at Donovan's it was a great experience. We started on the website Buying a car is torture and an unpleasant experience at some dealerships; however, at Donovan's it was a great experience. We started on the website then we called and spoke with Travis Baldwin. When we arrived at the dealership Jim Pearce, Sales Professional, was waiting to greet us and welcome us to the dealership. Jim was straightforward, a good listener and honest and above all, Jim was not high pressure. In fact he really didn't sell the vehicle, we bought it. Once the deal was finalized we spoke with Tyler Conrad, Finance Manager, Tyler was professional and had all of the paperwork ready to go. We would highly recommend Jim Pearce for your next vehicle experience, and the Donovan dealership as a whole. More

Chrysler 300 The finance officer tyler worked his magic to get us where we needed to be. The salesman cesar did a great job with the test drive and getting the veh The finance officer tyler worked his magic to get us where we needed to be. The salesman cesar did a great job with the test drive and getting the vehicle ready to transfer to us. Full tank of gas all cleaned up and ordered new battery and second key. Great service. More

Great! They were very honest and made sure we were getting the right deal! We are very happy with our purchase and will recommend Donavan to others! They were very honest and made sure we were getting the right deal! We are very happy with our purchase and will recommend Donavan to others! More

Friday Terrain In and Out Friday afternoon rolled in, Vehicles we ready and waiting. Inspection carried out . Cars were cleaned and ready to test drive. Drove a second vehicle Friday afternoon rolled in, Vehicles we ready and waiting. Inspection carried out . Cars were cleaned and ready to test drive. Drove a second vehicle on the lot. Decided on the first one. No pressure with salesperson. He did not try to sway me towards another more expensive vehicle. Excellent experience. Will deal with them in the future. Improvement- Dealership needs to have bottles water available for customers. I asked and they found some for use but it wasn't in plane site. Overall excellent exp. No pressure. More