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Donovan Auto & Truck Center

Wichita, KS

4.8
490 Reviews
About Our Dealership Dealer on Cars.com since December 2008 Donovan Auto and Truck Center has been family-owned and operated for three generations, and our family is still here to help your family today. Our founder, Les Donovan, started our dealership back in September of 1977. He set a high standard of excellence, making our customers the top priority. The environment at Donovan Auto is relaxed, professional, honest and stress-free. We want to stand out from our competitors and provide our customers with the best car-buying experience they can imagine. Donovan Auto and Truck has a great inventory of new GMC and Buick vehicles, and a large variety of used cars and trucks at our Used Car Center. We have a Commercial Truck Center that offers GMC Fleet and Commercial vehicles as well as Mitsubishi FUSO. We also take great pride in our state-of-the-art Service, Parts and Collision Centers. And we are honored to be able to say we have one of the top General Motors Service Departments in the entire region. We created our website to meet the needs of our customers and enhance their car-buying experience. So feel free to email us by using the Contact Us page. Or stop by and take the Donovan Drive and give us a chance to show you what it is like to be part of the Donovan family! "Take the Donovan Drive!!!"
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5800 W Kellogg Dr

Wichita, KS

67209

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Showing 490 reviews

October 17, 2024

Parts Deparment is #1 in Customer. I was Greeted at the door and as I made my way to the part dept. I was taken care of in a very professional manner. I will be doing business here!! More

by Avoidthem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Silsby
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 08, 2024

Deciding to buy a new car is a big decision. Mike W was an awesome salesperson to work with. Very patient working through the process and explaining everything, both in the business process and More

by Buick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Wildeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 03, 2024

Mike W. And Mike C. Both have pleasant personalities and are pleasant to talk with. They are very good at what they do at Donavan. More

by jmatzen9151
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Wildeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Caster
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 30, 2024

The entire crew is very friendly and helpful. There was never any pressure to make a decision and Mike accomodated my wishes for an independent inspection. He made sure I was happy and I wasn't l More

by Ronniewenrich
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mike Wildeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clifton Good
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 10, 2024

Mike changed my opinion on dealers and dealerships. He had my vehicle ready to test drive upon arrival and went the extra mile not only to have it detailed again but to throughly explain all features More

by Dylan wood
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Wildeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2024

Mike Caster is an exceptional salesman! Not pushy, makes sure the deal gets done, follows up with you, helps setup the vehicle. Highly recommend! 2023 GMC 2500 DENALI DURAMAX More

by dalton
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mike Caster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bruce Silsby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clifton Good
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 13, 2024

Purchased a nice vehicle because we needed something comfortable and reliable to commute to almost daily doctor appointments and treatments. Immediately after driving it home it flashes engine lights & More

by Jaco0884
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mike Wildeman
3.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Conrad
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2024 -

Donovan Auto & Truck Center responded

Sorry for any confusion. When you called with the issue with your vehicle the salesperson told you to bring it to the dealership as soon as possible after returning from your trip so we could check it out and address the problem. The vehicle came with a 3 month/3,000 mile powertrain warranty. If the issue was powertrain related it should have been covered. Assuming the mileage is under 3,000 miles from mileage at date of purchase you are still covered by this powertrain warranty. We have checked with our service department and they have no record of you returning to have the issue addressed. Call me if you need assistance with an appointment.

Jan 22, 2024 -

Jaco0884 responded

The communication received from you didn’t make me feel confident or comfortable that the issue would’ve been taken care of. Every time I enter my vehicle to drive to my doctor appointments my engine light is on. During this cold weather and snow I am unable to remote start my vehicle because the engine light is on. I feel scammed and helpless with this vehicle purchase this review is my experience.

November 15, 2023

We had our best car buying experience here at Donovan. The staff was friendly and helpful. Our salesman Josh took great care of us throughout the buying process and after the sale. We noticed a couple of More

by Chris
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Wehling
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2023

Very friendly staff. Large selection of trucks to choose from. Knowledgeable sales team. Thank You. More

by jwjinks
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Wildeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bayleigh Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Conrad
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 01, 2023

Best car buying experience ever! ! Highly recommended the Donovan team of Mike and Clifton!! They are awesome!! More

by andy97
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Wildeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clifton Good
5.0
This rating includes all reviews, with more weight given to recent reviews.
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