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DonohooAuto LLC

Birmingham , AL

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929 Reviews
DonohooAuto, LLC in Birmingham, AL, also serving Montgomery, AL and Pelham, AL is proud to be an automotive leader in our area. Since opening our doors, DonohooAuto, LLC has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a used car or truck, we will provide assistance to help you find financing options that fit your needs! Whatever your credit history, or even if you are a first time car buyer, you can trust that DonohooAuto, LLC will get you into the car or truck you choose with professionalism and attention to your needs. DonohooAuto, LLC has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedules, and as always, DonohooAuto, LLC offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at (205) 444-9333 if you have any questions or comments. DonohooAuto, LLC offers a full selection of service areas including:
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8122 Helena Road

Birmingham , AL

35124

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Showing 929 reviews

July 02, 2011

No hassle service. I normally prefer to barter, but their prices were not beaten by anyone else. We chose a car fresh on the lot that had minor repair work to be done. They promised to repair everything to o More

by Jpatten24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David
June 28, 2011

I bought a vehicle from them. They wouldn't budge on the price, I was shuffled through their process like a piece of paper, and when I got home the oil light came on. It was almost two quarts low!! More

by ja103334
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeremy (maybe?)
Jul 18, 2011 -

DonohooAuto LLC responded

Hello, thank you for taking the time to review our dealership. One of the processes that makes us different than most traditional dealerships is that we do not negotiate our prices. We price our cars very fairly and in the market. We have noted your issue with the oil and we'll make sure to let our service manager know so that in the future that doesn't happen again.

June 27, 2011

No hassel what so ever! For most that would be great but I do love to haggle over the price. I have to admit though the price was great and I didn't have any reason to haggle especially with the fair and g More

by harlielynn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
marcus initally.
June 26, 2011

Over-all, I had a very good experience working with this dealership especially my sales lead Marcus, and the Donohoo service manger, Jimmy. From the begining, Marcus, did a good job describing the buying pr More

by gmblw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcus Cambell, Jimmy Service Manager
June 25, 2011

We loved this car buying experience, we will definitely be back! Will recommend to everyone! It was so fast, I called and they put my car on hold until we could buy it, then they had it all clean and full More

by Tammym
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marci, Jeremy
June 23, 2011

Shopping at Donohoo was the simplest, most laid back car shopping experience I've had. You actually just tell the receptionist what cars you want to test drive, and they bring them up for you to take out on More

by Hb8154
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cindy
June 23, 2011

I was in the market for my first vehicle and i had done extensive research and checked hundreds if not thousands of prices on a very diverse range of vehicles. I was completely shocked when, as it turned o More

by joeycoley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I have actualy given away their card as a reference so i dont remember.
June 23, 2011

1st of all..Niki Burns was great. Very knowledgable and helpful. Her personality really put us at ease. Brett tried to tell us the extended warranty was $4700 on a $20,000 BMW. It was not. We did buy t More

by powerline83
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brett Minter
Jul 28, 2011 -

DonohooAuto LLC responded

Thank you for taking the time to review our dealership. We are glad to hear that Niki was such a help to you. However, we are sorry to hear of you interaction with Brett. He's our newest salesperson and is still learning his way. We will certainly use your feedback as a tool to help him improve.

June 23, 2011

I would highly recommend DonohooAuto to anyone in the market for a used car. The staff is extremely welcoming from the very beginning and is not pushy at all. It was so nice to be able to walk around t More

by bcornel36
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Kelley
June 22, 2011

I purchased my car without seeing or driving it since I live two states away and was very pleased with the purchase. Donohoo Auto was very helpful with the whole process and had the best prices I could fin More

by clemsontiger03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
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