DonohooAuto LLC

I must admit when I initially walked into the bldg, it was not at all what I expected. No one was attacking or harassing me, I was totally shocked. The ladies at the front desk were friendly, helpful an was not at all what I expected. No one was attacking or harassing me, I was totally shocked. The ladies at the front desk were friendly, helpful and easy to talk to. I had a wonderful sales rep Marcus Campbell he allowed me to make my decision and if I had any questions he was there to answer them. I went to look at and I picked out my car the week of the April tornados here in Alabama. The car needed some minor cosmetic parts installed, when I came back to pick my car up the parts were not in due to a delay from the storms. I was on my way out of town so Marcus agreed that I go ahead and get the car and he will call me when the parts come in he advised I could stop back by to have them put on once they came in. When I returned to get the parts installed the power was still off at the bldg, they were working with a generator. I was unable to get my car detailed due to the lack of power, of course that was not a problem. I had noticed the brakes were making a noise and the steering wheel was shaking when stopping. I took the car to goodyear to get an inspection, they advised of the problem. I told Marcus who got me in contact with the service dept who didnt hesitate to turn the rotors and replace the brake pads. The Service Manager was awesome as well, unfortuntely I dont remember his name and I apologize about that im usually good with names. If there is any type of problem with the vehicle as long as you communicate with them and allow them the opportunity to make it right they will do so. I have told friends, family, coworkers about my positive experience. One of them has actually purchased a car from you guys since I told them about the excellent service I received. I STILL HAVENT GOT MY CAR DETAILED :) More

This dealership is great, they have 'clean cars' many to choose from, no pressure sales - it's all up to you. Make sure you know what your buying (educated consumer) before you go to check the car. I flew d choose from, no pressure sales - it's all up to you. Make sure you know what your buying (educated consumer) before you go to check the car. I flew down from New York to buy a MB and drove it straight back without any problems. I highly recommend this dealership, first class service. I've been in the used car business before and these guy are honest and fair. The key is - inspect the car in and out, make sure everything is original and works, make sure it has a clean history and drive excellent. If possible get a car that's still under factory warranty, this way your covered and have "piece of mind" for a while. Get everything fixed before the warranty is over, hopefully nothing will go wrong and you know you picked a good car from the start. I rated Donohoo Auto ***** 5 Stars. More

I bought a 2006 VW Passat from Brent about 2 weeks ago. The staff at Donohoo is awesome. I walked in, gave them my license and they brought my car up front and had it running with the ac cooling it down fo The staff at Donohoo is awesome. I walked in, gave them my license and they brought my car up front and had it running with the ac cooling it down for me. They told me to take the car for a drive and enjoy. When I returned there was no pressure to buy anything. I asked to speak with a salesperson and was introduced to Brent Martin. We negotiated the deal and after I was satisfied we finished the paperwork with help from Nikki and I was on my way. Easy. 2 days later I noticed that my headlights didn't seem to be working correctly. I bought the car used and As Is but I called Brent to see if he could help me with it. No problem. I brought the car in and he took it immediately to their shop and they fixed the problem. (Previous owner had installed the bulbs incorrectly) While working on the lights they noticed that the Check Engine Light was on and asked me about it. I didn't expect them to fix it because it was As Is but they told me that they had the part on order and would take care of that as well! I brought my car back to them and they had it fixed in under 30 mins. (some type of relay or something) They told me if I needed anything else to let them know. Donohoo Auto has excellent service and their employees are top notch. They have made a satisfied and soon to be return customer out of me. I will buy my next vehicle from Donohoo Auto. Thanks guys! More

Best car shopping experience I've ever had. No pressure and I got to drive anll the vehicles to see which one I wanted. Will be a returning customer! and I got to drive anll the vehicles to see which one I wanted. Will be a returning customer! More

I had a positive experience with the Manager, Sales stff and the dealership in general. I went to the location after meeting with many other dealerships. They had a great selection of cars in the style/br and the dealership in general. I went to the location after meeting with many other dealerships. They had a great selection of cars in the style/brand I wanted. They also gave me a reasonable price for my trade. All issues were resolved in a timely manner. More

We had a most pleasant experience working with DonohooAuto....we were treated professionally, honestly and courteously throughout our day and came way not only with a new car, but also with new fr DonohooAuto....we were treated professionally, honestly and courteously throughout our day and came way not only with a new car, but also with new friends!! More

This was one of the best car-buying experiences I've ever had. There were no "games" just straight forward business. Everything was on the table "face up". The car was as advertised, the deal was fair to bot had. There were no "games" just straight forward business. Everything was on the table "face up". The car was as advertised, the deal was fair to both parties, and the experience was very good. Everyone at the dearlership was friendly and pleasant. I would give Donohoo Auto an unqualified recommendation. I'm a senior citizen and have bought, sold, and traded more cars than I can count. This is the best dealer I've ever worked with - fair, open, and honest. Will buy there again and will recommed to family and friends. More

The vehicle that I purchased on June 4th battery went dead within 30 days of the purchase. Also, my husband purchased a car from the same dealership in Dec 2010 and within 1 month, he had to get a new ba dead within 30 days of the purchase. Also, my husband purchased a car from the same dealership in Dec 2010 and within 1 month, he had to get a new battery, new driving belts and new batteries for the keyless entry remotes. Even though warranties and extended warranties were in place, I feel they just hold these vehicles until their sold and do not maintain them because of the warranties. Having to purchase batteries and driving belts are additional costs. I feel they should do a better job with the upkeep of the vehicles sold from their location. If I had the opportunity to recommend this location to someone, I would definitely mention those issues before I mentioned anything about loving the cars that we purchased from this dealership. More

Signed paperwork & the a/c went out before we left the lot. DonohooAuto worked tirelessly to make it right! Thanks you guys for standing behind the sale even in the lower price range vehicles! The the lot. DonohooAuto worked tirelessly to make it right! Thanks you guys for standing behind the sale even in the lower price range vehicles! The next time we are in the market for something Donohoo will be our first stop! Thanks again!! More

In and out with financing within 1 hour. Great Service!! Best experience dealing with a dealership. I wish all Dealerships would be as easy as Donohoo. Best experience dealing with a dealership. I wish all Dealerships would be as easy as Donohoo. More