DonohooAuto LLC

Today I purchased a 2010 VW Routan from Donohoo Auto. My wife has visited Donohoo in the past while I was deployed to Iraq, and although she did not purchase a vehicle her experience was excellent. As a re wife has visited Donohoo in the past while I was deployed to Iraq, and although she did not purchase a vehicle her experience was excellent. As a result of past experience, we began to watch Donohoo's website once we were in the market for a new vehicle. Donohoo's inventory can be viewed from their website, and each vehicle we viewed had a minimum of 40 pictures. After identifying a vehicle we were interested in buying, I contacted Donohoo via their website and received a response from Brent within 30 minutes. I live 3 hours away from Pelham, AL so I scheduled a visit for the weekend and Brent held the vehicle for me for 3 days. Once I arrived at Donohoo, Brent immediately took my trade-in to the back for inspection while I test drove the vehicle. I was concerned that Donohoo would try to low-ball me on my trade-in since they post low no-haggle prices on their vehicles. Within 30 minutes he offered me a fair value for my trade-in and the negotiation was finished. It was the most painless and professional transaction I have had purchasing a vehicle. The entire process was unlike any I have seen. Their lot was covered with people test driving vehicles, and only 5 salesmen on site. That equates to little to no pressure, and a very laid back environment. I would recommend this dealer to anyone looking to purchase a quality pre-owned vehicle. More

This dealership is like no other. The salesmen are not "sharks" and do not hound you. If you just want to browse, you will not be pressured by anyone; you make the first move. If you are intere "sharks" and do not hound you. If you just want to browse, you will not be pressured by anyone; you make the first move. If you are interested in a car, the people at the front desk connect you with a salesman to figure things out. The employees are very helpful and will work with you until you are satisfied. It is a very calm and trusting environment- we were allowed to test drive a vehicle without being supervised. Furthermore, the cars are top quality. We purchased a used Lexus IS 250 and could not be happier. We had done a lot of research and Donohoo Auto had the car of our dreams for the best value. We were ready to buy as soon as we saw the car, and the whole process was swift and painless. This was my first car buying experience and I could not have imagined it could have been any better. More

Salesman was great! Price was good. Then went to meet with Jeff (?) for payment/paperwork. He was the rudest person ever! Made my experience awful! with Jeff (?) for payment/paperwork. He was the rudest person ever! Made my experience awful! More

My car buying experience at Donohoo has been just splendid. I bought a BMW 535 2009. Brent was particullarly very very helpful and has been great overall to work with. Very upfront and friendly. Even splendid. I bought a BMW 535 2009. Brent was particullarly very very helpful and has been great overall to work with. Very upfront and friendly. Even though the cars are sold as is I had a few things taken care of after the sale, which I thought was going above and beyond for the customer. There is one guy with very bad attitude who sits in the right corner office(after you enter the building). So Stay left :) or go to Brent for the best service. More

I was referred to Donohoo by a friend at my office who had bought from them. I have to say that my experience was the fastest and most convenient car purchase I've ever made (and I've made a lot of them) had bought from them. I have to say that my experience was the fastest and most convenient car purchase I've ever made (and I've made a lot of them). Donohoo has a massive inventory of very high-end and newish cars (no old or crappy cars in inventory). If you don't want to pay an outrageous price for a new BMW, Lexus, etc, then you really need to go to Donohoo. But what really impressed me was this: after we examinined the car (a GX470) and test-drove it, Marcus (a REALLY nice guy) offered to have the car delivered to MY mechanic for MY mechanic to evaluate it, and then Marcus had the car picked up and returned to Donohoo. I didn't have to lift a finger, except to call my (independent) mechanic and get the verdict on the car's condition. This service made me very VERY comfortable buying a car from Donohoo. If the car salesman offers to deliver and retrieve the car to/from the independent inspector of your choice, you can trust that salesman because he has nothing to hide. Obviously, I paid my mechanic a fee to do the inspection, but that's the point: I needed an independent inspection of the vehicle before buying... but Donohoo made it really easy to do that. I can guarantee you that my next pre-owned car purchase will be from Donohoo, and I highly recommend that you pay a visit to their excellent website and then to their lot to see for yourself. This is not a "low pressure" dealer; it's a "NO pressure" dealer, and you'll be glad you gave them a shot. More

Dealing with Donohoo Auto was a great experience. Jeremy Allen was extremely helpful through many phone calls and two visits, as was their entire staff. Jeremy took the time to answer all of our que Jeremy Allen was extremely helpful through many phone calls and two visits, as was their entire staff. Jeremy took the time to answer all of our questions and we never felt pressured or that we were "being sold". They had by far the largest selection of inventory that we found for the type of car that we were seeking. Our preliminary car search was mostly on-line and we found their web site to be user friendly. I particularly appreciated the number of pictures posted of each car and the detailed information on options and accessories. I would definitely buy another car from them and encourage anyone interested in buying a car to check them out. More

The dealership was convenient, easy to work with, and the overall process was very fast. The selection is incredible, and we were very satisfied with the purchase. overall process was very fast. The selection is incredible, and we were very satisfied with the purchase. More

Great car buying experience! Bought 2 cars in 1 month. Had small brake issue and Jimmy Burns (service manager) took great care of me and the brakes on the car. They sell high end automobiles and if there Had small brake issue and Jimmy Burns (service manager) took great care of me and the brakes on the car. They sell high end automobiles and if there are any issues they will take care of them. The finance manage was excellent. They got me better rates on both cars than I could have gotten at my bank or Credit Union. Overall experience was excellent and have already referred friends to Donohoo Motors and they bought a car the same day with the same experience. I will continue to sing their praises! before anybody buys in the Birmingham and surrounding areas, I would strongly suggest to them to give Donohoo Motors an opportunity to earn their business More

This is one amazing place. Great cars, fair prices, cool atmosphere, honest staff and wonderful service. It's laid back yet engaging. I've bought two cars with them so far, and both have been great. Marc atmosphere, honest staff and wonderful service. It's laid back yet engaging. I've bought two cars with them so far, and both have been great. Marcus was a very helpful, polite and professional salesman. Make sure to ask for him by name. Kathryn and Lydia were always helpful and welcoming at the front desk. Jonathan was great doing the numbers, and Jimmy was wonderful making sure that the cars were in perfect shape even after we took the cars home. I could not have asked for a better experience, and I have been recommending Donohoo to all of my friends. If you are shopping for a BMW, please see them before Tom Williams, trust me! All in all, this was the best car buying experience I've ever had. A+ all around. More

Overall great experience. The young salesman could use better follow up skills; but he was very nice. Front receptionist was extremely nice and the finance lady was amazing. Her lastname is Pyle. I am com better follow up skills; but he was very nice. Front receptionist was extremely nice and the finance lady was amazing. Her lastname is Pyle. I am completely satisfied with my 2009 Infiniti G37 Sedan. It was the best buy decision I ever made. I enjoy driving my car now and I'm burning up the roads. I will definitely come back to Donahoo! More