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DonohooAuto LLC

Birmingham , AL

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929 Reviews
DonohooAuto, LLC in Birmingham, AL, also serving Montgomery, AL and Pelham, AL is proud to be an automotive leader in our area. Since opening our doors, DonohooAuto, LLC has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a used car or truck, we will provide assistance to help you find financing options that fit your needs! Whatever your credit history, or even if you are a first time car buyer, you can trust that DonohooAuto, LLC will get you into the car or truck you choose with professionalism and attention to your needs. DonohooAuto, LLC has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedules, and as always, DonohooAuto, LLC offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at (205) 444-9333 if you have any questions or comments. DonohooAuto, LLC offers a full selection of service areas including:
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8122 Helena Road

Birmingham , AL

35124

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Showing 929 reviews

June 19, 2012

Now that's a way to buy a car! I had shopped all over town and was so tired of the hassel . Then I found Donohoo where they let me drive first and talk later. Thanks Donohoo for providing superior inve More

by Anna Howard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lance, Nick
Jun 19, 2012 -

DonohooAuto LLC responded

Thanks a million for your purchase. We are so happy to be able to serve you well. See you next time around! Jay Martin Donohooauto

June 05, 2012

Without a doubt the best shopping experience I have ever had shopping for an automobile. Absolutely no pressure, outstanding inventory, great customer support. The salesman was very professional, as were al More

by dkizziah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcus Campbell
Jun 18, 2012 -

DonohooAuto LLC responded

We try to create a unique experience that is really pleasant for the customer, so it is great to get validation from customers such as you. We appreciate the recommendations to your friends. We will just as hard to make your friends’ experience as pleasant as yours. Jay Martin Donohooauto

June 03, 2012

Donohoo Auto is awesome!! I found the vehicle I wanted online, emailed them & set up a date/time to come in for a test drive. Brett worked with me to give me a fair trade-in amount for my vehicle and toda More

by Jessigirl418
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett
Jun 18, 2012 -

DonohooAuto LLC responded

The IS250 is a really fun car to have. I am glad you love it. Thanks for taking the time to leave a review regarding your experience. Jay Martin Donohooauto

June 01, 2012

They have the best prices and interest rates around! I live in Jackson, MS and drove 3 hours to buy something from Donahoo! The exact same car would have been 2000-3000+ more in the Jackson area. They are More

by kplegrand
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David
Jun 18, 2012 -

DonohooAuto LLC responded

Thanks for the review. I know driving 3 hours to buy something is quite a time investment, and we appreciate you making it to see us. I am glad you had a positive experience. We hope to see you next time. Jay Martin Donohooauto

May 31, 2012

Great people with a great product offering. I really appreciated the no pressure sales approach. This is the second vehicle we have purchased from Donohoo Auto and will return when in need of another ve More

by carltontinker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Allen and Jonathan Witsiepe
Jun 18, 2012 -

DonohooAuto LLC responded

We appreciate the repeat business and positive feedback. We look forward to seeing you when you are ready to buy a third vehicle. Jay Martin Donohooauto

May 19, 2012

Drove up from to pickup my vehicle and it wasn't ready, had to wait over 3 hrs. Sales staff not knowledgable about the vehicles and lied about the status of the SUV. Didn't provide floor mats and found h More

by Troy8080
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
English guy
Jun 18, 2012 -

DonohooAuto LLC responded

DonohooAuto LLC wrote on 5/19/2012 10:32:52 AM: Troy8080, I hate to hear that you did not have a positive experience at Donohooauto. Please contact me at 2054449333. Jay Martin General Manager --------------------------------------------------------------------------------

Jun 18, 2012 -

DonohooAuto LLC responded

DonohooAuto LLC wrote on 5/22/2012 4:05:39 PM: Troy8080, I have spoken with the Sales Pro that you mentioned and he has no recollection of your experience with us. I would love to speak with you and get some additional feedback. Please contact me at 205.444.9333. --------------------------------------------------------------------------------

April 28, 2012

Photos on internet did not accurately portray vehicle. Used seat belt to cover tear in seat. Photos did not depict peeling paint. Totally misleading. I drove long way to see vehicle and was shocked at d More

by jerdav56
Price
Recommend Dealer
No
Employees Worked With
Jerry A. Davis
Jun 18, 2012 -

DonohooAuto LLC responded

Jerry, Thank you for letting me follow up with you. We did make a mistake and you spent time coming to visit us based on our pictures. It was a very embarrassing lesson for us to learn. For this I offer my sincere apologies. Let me know if I may assist you in the future. Regards, Jay Martin Donohooauto

April 27, 2012

My experience was very enjoyable. I love the fact that customers can test drive any vehile without a salesman harrassing the customer while the decision is being made. I will definitely refer the dealers More

by mcdayl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett Miller
Jun 18, 2012 -

DonohooAuto LLC responded

We are happy your experience was enjoyable, and we really appreciate referrals – they are the lifeblood of our business. Let us know if we can help you in the future. Jay Martin Donohooauto

April 03, 2012

I visited Donohoo quite a few times trying to figure out exactly what I wanted, and with every visit they were very helpful! Being a young adult, the buying process can be a little intimidating. However, More

by lboan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
brett minter and david kelley
Jun 18, 2012 -

DonohooAuto LLC responded

We are happy you had a great experience, and we appreciate the positive feedback. We hope to see you next time you are looking to get a different car. Jay Martin Donohooauto

March 30, 2012

To be charitable, my experience with Donohoo did not start out so well. I felt like my Audi was not delivered as it should have been. However, after getting home with it and living with it for a day, I More

by grandpa8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcus, Jay
Jun 18, 2012 -

DonohooAuto LLC responded

Sir, we really appreciate you taking time to review us. Sometimes we don’t get it right the first time, and when we don’t it is so much easier when the customer is polite, states his/her concerns, and gives us an opportunity to address them rather than pillorying us online or to friends. I wish all customers treated us with the respect you did. We were glad to help and look forward to seeing you next time. Jay Martin Donohooauto

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