DonohooAuto LLC

This was our second vehicle to buy from Donohoo. They are wonderful! David did most of the work before we ever even came into the dealership in person...he gave us a value for our trade (which was more than wonderful! David did most of the work before we ever even came into the dealership in person...he gave us a value for our trade (which was more than we expected!), details about the vehicle we were interested in through email and our financing was done online. When we did get to the dealership they honored everything stated via email. Our trade value didn't change and the vehicle we were buying was exactly as described. Nick in financing worked very hard to get us an amazing deal! We will definitely buy our next vehicle from them and refer friends and family! They carry high quality used vehicles at great prices. They practice NO PRESSURE sales and make everyone feel like a friend of the dealership! Highly recommend!!! More

Excellent experience. Christopher was a top notch salesperson. Very helpful, no pressure. 2005 Lexus LS430 was everything I expected and price was very reasonable. They even had the car cleaned and g salesperson. Very helpful, no pressure. 2005 Lexus LS430 was everything I expected and price was very reasonable. They even had the car cleaned and gave me a full tank of gas. A missing owners manual was ordered and mailed to me. When I need another car, I will shop with them again. More

Very honest. Bought a 2003 Tahoe. Was presented CarFax and Auto check documents. They hid nothing!! I have read reviews that say the "sell cars that have been in accident" or "they sell manufactures buy and Auto check documents. They hid nothing!! I have read reviews that say the "sell cars that have been in accident" or "they sell manufactures buy-backs". If they do, I can assure you that they do note hide it. Heck, they made me sign a form that I recieved both a Carfax and auto check history report. Price was very fair. Bottom line--If you know what you want and know what you should pay--This is the best dealership. More

This year we purchased a late model low mileage used vehicle from Brent for the second time. We had our first buying experience at Donohoo a little over 3 years ago and worked with Brent then who was vehicle from Brent for the second time. We had our first buying experience at Donohoo a little over 3 years ago and worked with Brent then who was very professional in every way. We have referred several of our friends to Donohoo and will continue to do so. Brent kept an eye out for us over a number of months in 2008 as inventory came in after we described just what we were looking for. We found him to be a no pressure sales rep who simply wanted to match us up with the a quality vehicle that we would enjoy for years. Best car buying experience ever.... 2 times now! More

My experience with Donohoo Auto was a pleasant one. I like the no pressure and that you are able to drive cars without a salesman blathering in your ear. We will be back to buy another car from Donohoo like the no pressure and that you are able to drive cars without a salesman blathering in your ear. We will be back to buy another car from Donohoo Auto. More

I recently purchased a car from Donnhoo. I was searching locally and over the internet for a specific car. Jeremy was very helpful with getting me the car that I was looking for at a very competitive price locally and over the internet for a specific car. Jeremy was very helpful with getting me the car that I was looking for at a very competitive price. Their website was a great tool for finding the car I wanted. There are tons of pictures of each car with information and vehicle history. Once I got to Birmingham to see the car it was better than the pictures and Jeremy had described I was very pleased. The staff was very welcoming and the closing process was quick and painless. There was never any pressure or stress throughout the entire process. I thoroughly enjoyed my experience at Donohoo. I would not hesitate to come down from Minnesota again. More

We had a very specific requirement which narrowed our search by a lot. We wanted a 6 speed manual transmission in a Lexus IS 250 and when we saw one here at Donohoo Auto we were interested. The car was search by a lot. We wanted a 6 speed manual transmission in a Lexus IS 250 and when we saw one here at Donohoo Auto we were interested. The car was fairly represented by the pictures and the disclosure of the Carfax report at no additional fee showed the reports to be accurate. Pricing is competitive and there is no question about what it is. No 'back & forth' or 'seeing what my manager will do' like some places. We completed the entire transaction electronically and/or over the phone and drove from Austin Texas to pick up the car. Without question the cleanest and easiest automobile purchase I have ever made. No gimmics. No pressure. No hassle. Simple straightforward sales with complete control in the customers hands the entire way. I would recommend Donohoo Auto to any of my friends no matter how far away they may be. More

I had a great experience, the whole process went very quickly and smoothly. The staff was also very friendly. I would recommend this dealership to my friends. quickly and smoothly. The staff was also very friendly. I would recommend this dealership to my friends. More

Traveled 2 1/2 hours to get my "New" car. First talked with them on phone and they were very helpful--answering all my questions!! Decided to take the next step and go see the car--It was re First talked with them on phone and they were very helpful--answering all my questions!! Decided to take the next step and go see the car--It was ready for my test drive when I got there. No pressure from anyone!! Would definitely go back when I am ready for another "New" Car!! More

I travelled 250 miles to look at a 2008 Lexus ES 350. I was told on the phone before I came down that they were flexible on the price. I drove to Birmingham and entered the dealership. No sales person gr was told on the phone before I came down that they were flexible on the price. I drove to Birmingham and entered the dealership. No sales person greeted me or even looked my way. The receptionists were friendly enough. While they were pulling the car around for me to drive it, I took it upon myself to go shake Jeremy's hand. He was polite, but didn't look terribly pleased to see me. I drove thecar. The navigation computer did not work. The body was pretty dinged up. When I returned, I told Jeremy about the shortcomings in the car, but said that if we could get to a mutually acceptable price, we might be able to do business. He said, "We're firm on the price," which was listed at $24,600, and which was directly contrary to what I had been told less than 24 hours earlier on the telephone. Jeremy went on to say, "We've got a woman coming in this afternoon to buy that car, actually." Great. Thanks for telling me so I wouldn't waste my time. So I said, "Well, I guess you and I have been wasting our time here." Jeremy replied, "Well, I haven't been wasting MY time." He didn't try to show me anything else; it was clear he wanted me out of his hair as quickly as possible. I obliged him, and left. I was shocked and insulted at this rudeness. After traveling four hours and 250 miles, I would have at least liked something on the order of, "Gee I'm sorry, but this woman came in after you called, and we couldn't reach you...." By the way, I went right over to Highline Imports, and they were super to me, and sold me a Lexus THEY had, which was in much better shape. They made me a great price. Donahoo stinks! Douglas C. Weinstein Knoxville, Tennessee (865) 544-0550 More