DonohooAuto LLC
Birmingham , AL
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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First of all, Donohoo's prices beat out anywhere in the nation for the cars they provide. Secondly, there is no substitute for customer service, and these folks apparently didn't go to "car salesman school nation for the cars they provide. Secondly, there is no substitute for customer service, and these folks apparently didn't go to "car salesman school", because they treat you like they would like to be treated--not like a number or their next commission. Would I deal with them again? You bet I will! P.S.--I'm a very nitpicky, perfectionist engineer. More
I can not tell you how pleased I was with my experience at Donohoo. I love the way their process works. No haggling, no pressure, no problems. We simply went in and searched for the car(s) we were inter at Donohoo. I love the way their process works. No haggling, no pressure, no problems. We simply went in and searched for the car(s) we were interested in, test drove several and then purchased the one we fell in love with. It was like clothes shopping for cars--pick it out, try it out, buy it. Their staff was so friendly and did quite a bit of follow up after the purchase to make certain we were pleased with the car. The price was very competitive and I appreciated not having to negotitate with anyone or wait while they talked to their manager. I truly do not have a single negative comment about our experience and plan to make future purchases there. More
I purchased a 2011 BMW 335i from Donohoo. I was a bit concerned about this being a 'Buy-Back' vehicle with a branded title, but Lance explained the Buy-Back process in detail, along with the current warr concerned about this being a 'Buy-Back' vehicle with a branded title, but Lance explained the Buy-Back process in detail, along with the current warranty and extended warranty options, which made the purchase more palatable. I flew down to their office from North Carolina, still nervous, but optimistic. I was pleasantly surprised by the level of courtesy and professionalism that they showed. The transaction went very smooth and we were done within an hour. While we were doing the paperwork, they were taking care of some final detailing on the car. When I got it, it was immaculate! Drove the car 10 hours back home without even a hiccup from the vehicle, but a permanent grin pasted on my face. Donohoo is good group of folks to do business with and I would buy from them again. Thanks to Lance and Becky for making this a great experience. More
This is my second vehicle I've purchased through donohoo, and I'm just as pleased (if not more pleased) than when I bought my first one. I always start looking for my vehicles on autotrader.com, however I q and I'm just as pleased (if not more pleased) than when I bought my first one. I always start looking for my vehicles on autotrader.com, however I quickly discovered the best vehicles were still at donohoo. I purchased a BMW 535i, well under market value, in excellent condition, and still under manfacrtuers warranty. I've recently taken the vehicle on a 2500 mile road trip, and couldn't be happier. Highly recommend donohoo auto! More
Fantastic experience!!! I normally HATE car shopping, but going in and not feeling pressured made all the difference in the world! Great staff + great quality = HAPPY CUSTOMERS...simple enough!!! :) going in and not feeling pressured made all the difference in the world! Great staff + great quality = HAPPY CUSTOMERS...simple enough!!! :) More
Simple transaction. Fair price offered for my trade in and the new car was also fairly priced. No games, no gimmicks and no pressure. The way a car dealer should be. highly recommended. Thanks guys!! and the new car was also fairly priced. No games, no gimmicks and no pressure. The way a car dealer should be. highly recommended. Thanks guys!! More
I loved shopping for my car with Donohoo! The staff is all very friendly & willing to do whatever you need to help you get the car you want. I never felt pressured to buy any vehicle. My experience was j all very friendly & willing to do whatever you need to help you get the car you want. I never felt pressured to buy any vehicle. My experience was just great! I will always recommend Donohoo when I know someone who is the market to purchase a great condition used car. They are very up front with everything. So happy with my car purchase! More
I love DonohooAuto! They are a very friendly dealership. This was my first car purchase and I was very nervous about the whole process but Jeremy made it very easy for me to relax and enjoy the process. The This was my first car purchase and I was very nervous about the whole process but Jeremy made it very easy for me to relax and enjoy the process. The girls at the front desk were also very welcoming. More
My experience with Donohoo auto was great!! I found the exact vehicle online from cars.com which lead me to Donohoo auto. I called the sales department and was connected with Christopher. I asked him a li exact vehicle online from cars.com which lead me to Donohoo auto. I called the sales department and was connected with Christopher. I asked him a list of questions which he gladlly answered, he took a walk out to the vehicle to give it a look over for scratches and dents etc. He gave me a few observations he found on the car, at the time I took Christophers word on the condition of the vehicle and asked if they would hold the vehicle for me until I was able to come in for delivery, Christopher said they could hold the vehicle for a week with a small deposit, at the time I was unclear when I would be able to make it to pick up the vehicle so I asked if they would be able to hold it longer for me. Christopher called me back a short time later and informed me that they would be willing to hold the vehicle for two weeks until I was avaliable to come in to pick it up. Upon arriving at Donohoo Auto I was greeted warmly by the receptionist and directed to my salesman Christopher. He had my Lexus IS350 pulled up front for me to take for a test drive before finalizing the paperwork, as I looked over the car everything my salesman had informed me on from his ovservations were spot on. The Lexus was in better shape than I had imagined! After a quick test drive I finalized my purchase with Marci in the closing department, again I was greeted warmly as she already had my paperwork ready to go, I signed a couple documents and was on my way. My experience with Donohoo auto was first class from the first phone call to the time I drove off the lot in my Lexus, I would recommend Donohoo Auto to anyone in any state! Their website is great along with their service! Thank you Donohoo Auto for a great car buying experience! Brian Winn Fruitland Idaho More
I was very pleased with my experience at Donohoo. I did not even talk to a salesman until I requested to. I was allowed to look the vehicle over and take it for a test drive at my leisure. While I was do not even talk to a salesman until I requested to. I was allowed to look the vehicle over and take it for a test drive at my leisure. While I was doing that, my old vehicle was assessed for trade-in value. The salesman went above and beyond to make sure that all our questions were answered. I was very impressed with the service. I know that the vehicle I purchased was one of the smaller sales, but I was treated no differently than if I had been purchasing the most expensive car in stock. I would definitely recommend them to a friend--actually, I already have. More