DonohooAuto LLC
Birmingham , AL
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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I’ve never look forward to shopping for a car because the experience has always been a hassle dealing with overzealous car salesmen and an extremely time consuming paper work process. My recent car buying experience has always been a hassle dealing with overzealous car salesmen and an extremely time consuming paper work process. My recent car buying experience was awesome and the Donohoo representative by the name of “Lance” was absolutely phenomenal. He was professional and attentive to my car buying request. Having served in the military I have purchased automobiles both stateside and abroad…and can comfortably say that my experience dealing with Donohoo was head and shoulders above all the rest. I LOVE MY CAR! One word describes your business model ..EXCEPTIONAL! More
Thanks so much to the fine folks at Donohoo Auto for helping me choose the perfect car! There were SOOOO many cars to choose from but James was extremely helpful in seeing that I got exactly what I want helping me choose the perfect car! There were SOOOO many cars to choose from but James was extremely helpful in seeing that I got exactly what I wanted. Thanks to Becky for handling all the paper work.....15 minutes and I was ready to go. This was the best car buying experience I have ever had and when I get ready for another car I'll definitely be back! Pat More
Great Car, Great price, fast service and friendly staff. What more could you want? I spoke to James in the morning and told him I was coming down to see the a 2010 Pilot Touring Edition. He had it washed a What more could you want? I spoke to James in the morning and told him I was coming down to see the a 2010 Pilot Touring Edition. He had it washed and checked out before we arrived. When we arrived, I was blown away by the number of cars they have to choose from. We met James, got the keys and went out for a pressure free test drive(they don't go with you on test rides). Loved the Pilot, came back and negotiated a deal in about 5 minutes. Really 5 minutes, he did not need to"take the deal to his manager." James was respectful of my offer but said our dealership works on very little margin and made me a counter offer that was more than fair for the Pilot. A few minutes later we were driving out in our car, no high pressure buy this extra warranty (although they have them available) or useless "protection package". Seriously, the most stress free car buying experience ever. When I look for my next car Donohoo is where I will start. I highly recommend Donohoo (and the entire staff) to anyone looking for a great deal on a truly gently used pre-owned car. More
I worked with James who was knowledgeable and explained the mechanical questions clearly. Becky in finance was incredibly accommodating and wonderful to work with. I recommend Donohoo Auto to anyone want the mechanical questions clearly. Becky in finance was incredibly accommodating and wonderful to work with. I recommend Donohoo Auto to anyone wanting a relaxed purchasing experience. More
I'm not someone that buys a vehicle every 2,3,years therefore I am not comfortable with the sales process and in most cases find it to be very intimidating. I'm also an average person with averge inco therefore I am not comfortable with the sales process and in most cases find it to be very intimidating. I'm also an average person with averge income but still like a nice vehicle. Most of the lots in my area, Knoxville, are very stuffy and pretentious. I walked into Donohoo expecting this same type of atmosphere. Oh my gosh, was I surprised! The facility is fresh and modern in appearance and the staff are all very friendly and approachable. As I was waiting to test drive my vehicle I observed staff interacting very effectively and efficiently - a real team approach. My next surprise was when they lined up the 3 vehicles of interest and said "you are ready to test drive" ......alone! This was great! I find it very uncomfortable to haul a salesperson around when you want to check out the vehicle and drive it under normal conditions. Next the dread of talking purchase. The salesperson came out, we walked around the vehicle, identified a few very minor issues and that was it. Because I was from out of state he contacted me thru e-mail. I asked for the bottom line, I was not interested in the typical game of "here's my number, what's your number" or "what does your payment need to be", etc. I just wanted to know what the bottom line was from Donohoo for me to purchase the vehicle. I received a quick reply as well as a committment to address the few issues identified with the vehicle. I came in several days later, the vehicle was ready and I drove away a happy customer! Best vehicle purchase experience ever!! Thank you James and Donohoo!! :) More
This was absolute the best experience that I have EVER had in purchasing a new or used vehicle. From the sales staff to the car preps, the service was top notch! I love the fact that you can test drive had in purchasing a new or used vehicle. From the sales staff to the car preps, the service was top notch! I love the fact that you can test drive the vehicle alone and not have a salesman trying to hound you about numerous things as you are driving. I will recommend Donahoo to as many family and friends as possible and I WILL purchase another car from them when I am ready to trade again. Rob M. More
I'm the 4th member in my family to have a Donohoo Auto. They only thing that seems to change is they get better, bigger and even easier to work with. I was able to very quickly and efficiently driver Auto. They only thing that seems to change is they get better, bigger and even easier to work with. I was able to very quickly and efficiently driver all the cars I had on my list all within an hour. Every time I get a follow up call or message from other dealers I realize how nice it is to have absolutely zero pressure in the sales process. I received an overly fair trade in offer which exceeded every other dealer by $2,000. I drove off literally ten minutes later in a car with just over 1K miles from new. Carson was a great guy to work with. My best compliment would be a dare to visit their dealership and try not to leave with a great feeling and maybe a very nice car. More