DonohooAuto LLC
Birmingham , AL
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 929 reviews
I found the car I was looking for at Donohoo Auto through http://autotrader.com. The price was much better than other dealers were offering for similarly equipped cars and its mileage was very low. There w http://autotrader.com. The price was much better than other dealers were offering for similarly equipped cars and its mileage was very low. There were quite a few pictures included with the listing, and I was able to view the car's Carfax report for further confirmation that the car was as presented. I live some 600 miles from Birmingham but have a friend there whom I asked to go check out the dealership and test drive the car for me. She reported back that the dealership was clean and busy, my salesman Edwin was courteous and professional, and that the car was in great shape. I contacted Edwin to put a deposit on the car and set in motion the process to purchase it. Edwin was very thorough in explaining Donohoo's deposit policy, and we were able to conduct the entire transaction via phone and email. I made arrangements to fly to Birmingham to pick up the car and drive it home. When I arrived at the dealership, the car was waiting out front and all of my paperwork was ready. The car was extremely clean, and everyone I encountered at Donohoo was polite, efficient and professional. I am thrilled with my car and with my experience at Donohoo. I would definitely purchase another car from Donohoo Auto and would highly recommend it to others. More
Best experience ever buying a car. This was the first time I bought a car on my own. They worked within my price range and made me aware of all my options. After test driving more than 5 different cars, time I bought a car on my own. They worked within my price range and made me aware of all my options. After test driving more than 5 different cars, I decided on a C300 and have taken my first road trip. I am ready to go on another trip the car performed so well. Should I need to purchase another car in the future, I plan on going to Donohoo first. More
After a long exhausting search for a new car at many different dealerships I decided to take a look at what I describe as a gently used car. We bought my daughters first car from Danahoo Motors about se different dealerships I decided to take a look at what I describe as a gently used car. We bought my daughters first car from Danahoo Motors about seven years ago and it is still going strong. So having a track record of success, it made sense to look at what Danahoo Motors currenly had to offer. I found the process for looking at and test driving the cars was stress free. You simply let them know which cars you want to drive. My sales person was personable and knowledgable. He took the time to discuss the history of the cars without hassle or added pressure. Applying for financing was a simple online application taking only a couple of minutes to complete. I applied online late on a Saturday evening and I received a prompt call back on Monday morning with my financing approval. All of my paperwork was in order when I picked up my car on Monday night. The finance person was organized and my paperwork was accurate. I drove off in my sporty 2012 VW Bettle with a smile on my face. More
I had searched and visited dealerships for 2 months looking for a quality used car for my daughter. The experience was frustrating and I disgusted by most dealerships because you get swamped by salesm looking for a quality used car for my daughter. The experience was frustrating and I disgusted by most dealerships because you get swamped by salesman when you simply want to look around. I found Donohoo on the Internet, searched thru their inventory and found a VW Jetta SEL I was very interested in. I made a call, got Edwin on the phone and made ONE offer which was accepted. I drove from Dothan, Al to Birmingham (a 3 hr drive) and found everything ready and waiting for me as promised. The paperwork took 20 minutes and we drove out with a completely detailed car, full tank of gas and with NO hidden fee's, no last minute pushes for services. I've purchased 17 cars in my life, this was without comparison the best experience I have ever had...And Ive bought from friends before lol. I will only do business with Donohoo from this day forward and plan on buying my wife a car in October from Donohoo. It's how car sales should be done! Thank you from my wife and I...and a very happy daughter! More
We live in Jackson, Mississippi and had been in the market for a full-sized SUV for several months. After no luck finding what wanted at the right price in Jackson, my husband decided to check out opti market for a full-sized SUV for several months. After no luck finding what wanted at the right price in Jackson, my husband decided to check out options in Birmingham while on a business trip. He found what we were looking for on Donohoo Auto's website. He visited the dealership, met a few of the employees, went on a test drive, and called me that night raving about the place. We began working with Gary in their finance department (who was incredible to work with) and got a rough estimate of what they would give us for trading in our mid-sized SUV. The next Saturday we drove back to Donohoo to commandeer the new ride. James Stamps was our sales guy - probably one of the nicest guys I have ever met. No pressure, no fuss... he was very young, but very professional. They took my trade around for a spin and 30 minutes later I was signing papers. During the paperwork phase I went over the numbers with a fine-toothed comb making sure they hadn't pulled a fast one on me with my trade-in value. That was when I realized that they had actually given me $500 MORE for my trade than quoted the week before. I didn't even have to ask, they just did it because that was what they thought was fair. After the purchase I sat in the parking lot completely clueless with all this DVD, 6-disc CD changer, satellite radio, power button everything. It was the dealership's closing time and I knew everyone was ready to get home, but James sat in the passenger seat of my new car showing me how everything worked. While we won't be in the market for another car for a few years, when it is time for another car purchase we won't even consider going anywhere else. Donohoo customers for life! More
Wonderful experience at the dealership. I was in and out around 1 hour. I found the car via cars.com listed by Donohoo and sent an email for information, got a response back by Carson Linder and we negotiat around 1 hour. I found the car via cars.com listed by Donohoo and sent an email for information, got a response back by Carson Linder and we negotiated via emails about the price. I took my family on a 9 hours road trip to Pelham, AL after Carson and I agreed on the price. When we arrived at the dealer, the atmosphere was friendly and there were a lot of customers on the lot. I was impressed with their selections and customer services. The paperworks took about 1 hour and I was ready to head home. The car was in excellent condition and I made it home without any issue - 500 miles away. Thanks again! More
Worth the 6 hour drive. I have never used Donohoo before, but I would recommend them to all of my family and friends to purchase their vehicles from this company. I got a fair price on my trade-in with a fai but I would recommend them to all of my family and friends to purchase their vehicles from this company. I got a fair price on my trade-in with a fair price on our C300. We worked with Carson and Gary and they were knowledgeable, courteous and accommodating with the whole transaction completely pleasant! More
Could not have asked for a better experience. Picked my car online, called ahead told them what I was interested in, they had the car ready for a test drive, came back told them this is the car I want, and car online, called ahead told them what I was interested in, they had the car ready for a test drive, came back told them this is the car I want, and was out of there in hour. No haggling, fair price on the trade-in, they gave me the Kelly Blue Book value. More
I just bought my car from Donohoo and I have to say that this is one of the best customer service I've ever experienced. There is absolutely no pressure to sell, which started the process on excellent terms this is one of the best customer service I've ever experienced. There is absolutely no pressure to sell, which started the process on excellent terms, The salesman, Lance Johnson was very forthcoming, always willing to answer all my questions and my requests including driving the car to get inspected at a BMW dealership. I also received a fantastic assistance from Jonathan and also from nick at the finance department as this vehicle was set to be exported which is a little bit more complicated than a regular transaction, but more important than anything else was the service I received once the sale was completed and payment was made. I needed further assistance with the paperwork at the border and Nick and Lance went all out to make sure I was looked after. Overall from the beginning to the end I have to say I am really impressed,with the whole experience, to the point where I will look in their inventory first when it will be time to buy my next car, Chris More
Our experience at your dealership was OUTSTANDING !!!!!!! We certainly will talk about the way everyone was friendly, courteous, just an overall great way that we were treated. The young men around this deal We certainly will talk about the way everyone was friendly, courteous, just an overall great way that we were treated. The young men around this dealership, were so well mannered, and we were very impressed with them. I was in the car business for 30 some odd years, and this was a great staff that you have put together. If I can ever be some help with my car knowledge I would be more than happy to help any way possible. Thanks again, John and Cindy More