DonohooAuto LLC
Birmingham , AL
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Very nice people working here! Did not feel pressured like you do at other places! Will definitely buy from this dealership again. Very pleased with everything. like you do at other places! Will definitely buy from this dealership again. Very pleased with everything. More
From start to finish the experience was everything car buying should be. I visited the store 4 different times over a period of a week. I walked in with a list of cars that I wanted to look at and the sa buying should be. I visited the store 4 different times over a period of a week. I walked in with a list of cars that I wanted to look at and the salesman got them brought up to the front two at a time. I had the opportunity to look at them, test drive them and ask any questions I wanted in between. There was absolutely no pressure to buy anything on any of my trips. More
Our oldest son first discovered Donohoo several years ago while doing some online research into his first vehicle purchase. Frankly I was skeptical that the value seemed to be too good to be true but we agr while doing some online research into his first vehicle purchase. Frankly I was skeptical that the value seemed to be too good to be true but we agreed to make the drive down from Nashville with him to make sure he didn't get taken. We were overwhelmed with the experience. We are typically hard to please and out spoken people. When things go bad we are quick to say so but likewise when things go well we like to speak up. Jay Martin made our son's buying experience that day a great one. We have now purchased 7 vehicles from Jay and have referred numerous friends. The value is good, the price is fair, and Jay makes the car buying experience pleasant. When it's time to buy a vehicle we always do our due diligence and look at whats available elsewhere but we always seem to find ourselves back at Donohoo with Jay. More
I purchased a very hard to find Acura TSX 6spd manual from this dealership almost a month ago and have been very pleased with every aspect of the transaction. I sent an email query after having seen the from this dealership almost a month ago and have been very pleased with every aspect of the transaction. I sent an email query after having seen the car on eBay and was quickly contacted by Eric Jones. Initially we were unable to get together on price but a couple of weeks later Eric called me and said they would accept my offer. We emailed back and forth and he made it very easy by having literally everything ready to go when I got there as I live almost 2 hours away. Upon arrival the car was brought around, already cleaned up with a full tank of gas, for me to test drive after they scanned my drivers license. After a short test drive where the car drove out perfect I returned to the dealership to MAYBE a 5 minute wait to finish signing the final papers. That profess took less than 10 minutes since I was bringing a cashiers check. The closing manager was very friendly and efficient. This experience was a night and day difference from the hours long wait I had to endure in other car buying experiences. Where this dealership has blown me away was the service after the sale. The car didn't have the factory floor mats as described in the listing. After emailing Eric I was told they would be sent to my home. I did get them a few days later but there was an error and they were not the ones specified. I quickly received a follow-up call from a woman named Lydia who profusely apologized and sent the OEM Acura carpeted mats to me. I have nothing but good things to say about this dealership. Ask for Eric Jones, he's very professional and helped me buy the car that I love!! More
This was the first and last dealership we visited to make our recent purchase of our Acura TSX. Great experience from entering the door to leaving with the new car. No hassle from the employees, just them wo our recent purchase of our Acura TSX. Great experience from entering the door to leaving with the new car. No hassle from the employees, just them working to make you happy. Couldn't be happier with our experience! Do yourself a favor and stop by here before purchasing your next car. More
This has been my best car buying experience to date. My wife did not like her Lexus we had owned for only six months. So, with some extensive searching she found a very nice Infiniti G37S convertible at Do wife did not like her Lexus we had owned for only six months. So, with some extensive searching she found a very nice Infiniti G37S convertible at Donohoo. Given that they are 4-5 hour drive from me, I would not make the drive unless we had agreed on some numbers ahead of time. Well everything went as advertised. I spent around one hour at the dealer (including my test drive) before I was on my trip back home in the Infiniti. Painless, easy, and simply the way car buying should be. I was not expecting the large volume of high end inventory on the lot...it was amazing! Anyway, it was worth the drive and Brett was very professional by being very transparent with the numbers while not trying to play games. I would recommend and do business with them again. More
Great experience. Love the car, love the way the dealership makes business. It is definitely different than the other dealers I had work with in the past. And I think is better. Plenty of cars to se dealership makes business. It is definitely different than the other dealers I had work with in the past. And I think is better. Plenty of cars to select from. I like the freedom of going on a test drive on your own. You can make a clear decision without being pressed by anyone. Fast process. Haven't had to contact them since my purchase, but I hope to receive good response if I have to. Great work guys. Keep it up. More
This is my second BMW 335i that I have bought from Donohoo Auto and both experiences have been enjoyable and easy. I honestly did not have to lift a finger. All I had to do was show up, sign my pape Donohoo Auto and both experiences have been enjoyable and easy. I honestly did not have to lift a finger. All I had to do was show up, sign my paper work, and drive off the lot with my beautiful car! I would want to say thank you to Eric Jones and Chris Seay for their hard work in helping me with this purchase. Eric Jones was the one who informed me about the new inventory and after seeing the pictures, I could not resist. Eric also helped me with my appraisal process and worked with the finance department to get my proposed purchase agreement together. He always kept me informed when the vehicle was in the body shop and answered all my questions and concerns. Eric convinced me that this car was for me! Chris Seay was the one who also kept me informed about my vehicle when it was in the body shop and was the one who sold me my car. Chris knew how much I wanted this car and went above and beyond to help me get it. Even though Eric had already run my finances with the trade, I had Chris run the numbers without the trade. In the end, I needed to trade in my car in order to finance my new car. Chris was there to give me helpful advice on which route was the best to go. He then had to run my finances again with the trade. Once again, Chris kept me well informed throughout the whole purchasing process. Chris was able to multitask with multiple customers when I came in the office and he made sure that all my requests were completed. Therefore, because of them going above and beyond my expectations, Eric and Chris had made my purchase/trade experience at Donohoo a wonderful and easy experience. I would definitely buy another vehicle from Donohoo Auto again! More
I have never seen a dealer like this one. This is AMAZING!!! There is no pressure from a salesman. You test drive the car(s) you like and there is no pressure to buy. You test drive the vehicle(s) a AMAZING!!! There is no pressure from a salesman. You test drive the car(s) you like and there is no pressure to buy. You test drive the vehicle(s) and there is no salesman riding with you, so you can take your time to run and inspect the car without any worries. The environment, the atmosphere is great, excellent. I'll definitely recommend this dealer to everybody. Give them a try, you won't be dissapointed. More
James was great! I was trying to get a deal started over the phone before I drove to 3 hours. But we got hung up over the price. I think another $1000 could have got the deal done. Donohoo Auto reminds me o the phone before I drove to 3 hours. But we got hung up over the price. I think another $1000 could have got the deal done. Donohoo Auto reminds me of CarMax. Very firm on PRICES! More