DonohooAuto LLC

Great experience Great inventory, professional & friendly staff. We were from out of town, and they made us feel welcome & appreciated. No pressure sales. We were a Great inventory, professional & friendly staff. We were from out of town, and they made us feel welcome & appreciated. No pressure sales. We were able to make a fair trade, & drive away with our new vehicle on the same day---& it was a Holiday as well! More

Car buying This was one of the best experiences I ever had buying a car everyone was so nice to us and I mean everyone great dealership. This was one of the best experiences I ever had buying a car everyone was so nice to us and I mean everyone great dealership. More

Nice used car buying experience Donohoo was the last stop I made out of 5 targeted dealerships. It was good that I stopped at the previous places first because I realized what I app Donohoo was the last stop I made out of 5 targeted dealerships. It was good that I stopped at the previous places first because I realized what I appreciated about Donohoo. The selection was very good, the process of providing the stock number to the receptionist and then taking it for a test drive was unique, non-hassling and smooth. Jonathon Yale was very responsive and helpful. The only downside was that after several decades of car buying you expect / want to haggle a little over price. There was no negotiation but the upside to that is, from the beginning the car was priced at a very competitive price. The telltale sign of a pleasant buying experience is that I would come back to Donohoo if I need another used car. More

Excellent experience The entire process was excellent, best car buying experience I have had. The price was the best I could find in the web. Great price great service a The entire process was excellent, best car buying experience I have had. The price was the best I could find in the web. Great price great service and process. Thank you for a great experience! More

Easy, Very Easy, No Hassel..Period, Friendly, Knowledgeable I wasn't expecting the process to be so smooth and easy. Pick your vehicles you want to view, test drive, Make your selection. I was part of a well I wasn't expecting the process to be so smooth and easy. Pick your vehicles you want to view, test drive, Make your selection. I was part of a well plan process. Con-grads your process works very well. I also like the walk out, friendliness to the end; A final tutor of All the functions of the vehicle. Every single phrase from receptionist to sales was orderly and well plan. Oh Yea, I'll tell everyone of Donohoo Auto. Love the Mercedes More

Our experience was absolutely fantastic! Best customer service I have experienced in many years and I have been in the customer service business for the past 30 years. I will return and I wil Best customer service I have experienced in many years and I have been in the customer service business for the past 30 years. I will return and I will recommend this team to all that are interested in purchasing a vehicle from the BEST team on the planet!!!!!!!!!!! More

Just ok It was ok some of the employees need to have a personality mark was great and the girls up front was great great price...just great It was ok some of the employees need to have a personality mark was great and the girls up front was great great price...just great More

Drove 220 miles to get the car I wanted for the price I was willing to pay. Satisfied 100%. Even got good trade in , full tank of gas and lower finance apr than anywhere else! was willing to pay. Satisfied 100%. Even got good trade in , full tank of gas and lower finance apr than anywhere else! More

Best Car Buying Experience Ever! Amazing. How do they do this!? Donohoo's customer service is absolutely unbelievable. As an entrepreneur and student of leadership and motivation, I left this How do they do this!? Donohoo's customer service is absolutely unbelievable. As an entrepreneur and student of leadership and motivation, I left this dealership craving to know more about their "secret sauce." How in the world do they motivate their associates from the front desk to the service department to finance and sales to provide such outstanding service? Incredible. We found a car that we liked on the Donohoo website. We submitted a finance application online and very quickly heard back from Jonathon in Sales. He provided our terms and set up our appointment for a test drive. When we arrived at Donohoo a very friendly receptionist greeted us by name, handed us the keys to our chosen vehicle and sent us on our way to test drive our vehicle, alone. We were able to test drive alone allowing us to talk openly about what we liked, didn't like, etc. I also noticed that the car was freshly cleaned. Immaculate, except for streaky windows from cleaning solution I suppose. When we arrived back on the lot Ahmed approached the driver's side window and tapped on the glass. Guess what he said? He said "Wow. I just noticed when you pulled up that the windows have a lot of streaks. We are so sorry about that. I am going to take the car back and clean them again." What?! Serious customer focus people. We decided to buy the vehicle but had concerns about a couple of noises, a chip in the windshield and a chip in the paint. Jonathon immediately set up appointments to have all of this handled for us. We proceeded to sign paperwork and were on our way with our new car in less than an hour. Amazing experience and it gets better. The car is under full factory warranty. I made a service appointment with the closest dealer for our car's manufacturer but learned that they do not offer service loaner cars. This is problematic for us because we live over an hour away. I called Jonathon for advice. He told us not to worry. Simply bring the car to him, they will provide us a loaner while the car is at the dealer for service and they will drive my car to the dealer for me. Oh my gosh. It just doesn't get any better. It goes without saying that we will be referring all of our friends and family to Donohoo for their vehicle purchases. - S O'Neal More

I love my new car I just bought new benz. Customers service was great. Smooth transaction. Little thing what I didnt like; the price is firm, no negotiations at all. B I just bought new benz. Customers service was great. Smooth transaction. Little thing what I didnt like; the price is firm, no negotiations at all. Besides that it's a great dealer. More