Back

DonohooAuto LLC

Birmingham , AL

not yet
rated
929 Reviews
DonohooAuto, LLC in Birmingham, AL, also serving Montgomery, AL and Pelham, AL is proud to be an automotive leader in our area. Since opening our doors, DonohooAuto, LLC has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a used car or truck, we will provide assistance to help you find financing options that fit your needs! Whatever your credit history, or even if you are a first time car buyer, you can trust that DonohooAuto, LLC will get you into the car or truck you choose with professionalism and attention to your needs. DonohooAuto, LLC has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedules, and as always, DonohooAuto, LLC offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at (205) 444-9333 if you have any questions or comments. DonohooAuto, LLC offers a full selection of service areas including:
Contact Dealership

8122 Helena Road

Birmingham , AL

35124

Directions

By Type

Showing 929 reviews

June 11, 2016

Smooth and Easy Cameron was great. Made me feel comfortable about driving 3&1/2 hours to come buy my car. The car was clean and ready to go when I got there. Thanks C More

by Mikemac13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cameron Day, Tina Viljoen
Jun 13, 2016 -

DonohooAuto LLC responded

Thanks for the positive review. We always work to get things right...especially when we have a customer driving in from so far away. We appreciate you allowing us to work to address issues of concern. Thank you for your business and for your positive review. We value your business.

June 10, 2016

Great customer service Trey Anger and the rest of the staff were friendly, helpful and knowledgeable. The whole experience was wonderful and I will recommend Donohoo to fri More

by SMCKNIGHT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Witsiepe, Trey Anger
Jun 13, 2016 -

DonohooAuto LLC responded

Thanks for letting us know that Trey did a great job taking care of you and giving you a wonderful car-buying experience. And we surely appreciate your recommendation to friends and family. That's a great sign that we're doing things the right way for our customers. We appreciate your business and your positive review! Enjoy the new car!

June 10, 2016

A great car buying experience Staff was very helpful in finding vehicles that I was interested in. I really like the way they pull them up for you and let you take a spin, then try More

by KWILLIN2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Hubbard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Seay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mo Sandoval, Lydia Woods, Maria Hernandez, Tina Viljoen
Jun 13, 2016 -

DonohooAuto LLC responded

Thanks for letting us know that our process worked for you. We love getting customer reviews...especially from customers who do their research. Our buyers work hard to find quality cars that we can sell at great prices. We're glad that you found that to be the case, and that you received a fair deal on your trade-in. We appreciate your business and your thoughtful review. Thank you for trusting us with your car-buying decision.

June 09, 2016

Great Experience.. I recently dealt with Donohoo Auto for my first time and I was very pleased with the experience. The entire team was very cooperative and friendly. More

by Bijaykumar Padhy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Becky Whitaker, Maria Hernandez, Garrett McGuffie, Melissa Montoya
Jun 09, 2016 -

DonohooAuto LLC responded

Bijay - Thanks for the positive review! We hope that your first time won't be your last. Glad to be of service. We appreciate your business and your time. And thanks for the shout-out to the five friendly team members who helped!

June 09, 2016

Can't say enough good things about Donohoo! I've now purchased 2 vehicles from Donohoo and I never plan on looking anywhere else. Their customer service is by far the best I've ever received. Ev More

by kmonroe13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Seay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trey Anger
Jun 13, 2016 -

DonohooAuto LLC responded

Thanks for the thorough review! It means a lot to us that you've returned to us for multiple purchases. And even more that you recommend us to others. Love that Chris and Trey made your car buying experience enjoyable. Aren't they great? Sorry that the light needed replacing, but as you discovered, if something goes wrong, we'll certainly do what we can to make it right. Thanks for your return business and we look forward to serving you again in the future!

June 07, 2016

Great hassle free experience! I recently dealt with Donohoo Auto for my first time and I was very pleased with the experience. I talked with Wesley on the phone who told me about t More

by BAMARED
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathon Yale, Wesley Boozer, Tina Viljoen
Jun 07, 2016 -

DonohooAuto LLC responded

Thanks for the detailed review! It helps us to know that you appreciate our unique test drive experience and that Jonathan was able to secure a lower finance interest rate - that's great news! Unfortunately (fortunately for us), some days are much busier than others, so we apologize for any wait time on the closing. Our goal is always to get our customers in and out quickly. We hope that your first time shopping with us will not be your last! Thank you again for your business and for the valuable feedback.

June 05, 2016

Awesome!! Thanks to Alex and Nic I was able to get a fantastic deal on a 2016 Mercedes. Alex was awesome! He was so kind and easy to work with. Thanks Nic for w More

by D Scott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nic Hagewood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Wolfe, Garrett McGuffie
Jun 06, 2016 -

DonohooAuto LLC responded

That's a good-looking Mercedes...glad we could get you in it! Thanks for taking the time to let us know that Alex, Nic and Garrett were able to deliver five-star service. We do try our best to work a deal that leaves our customers happy, and with the car they want. And it means a lot for us to know that our team is delivering on that. Enjoy your new Mercedes and we hope to see you again down the road!

June 05, 2016

Very happy customer The experience was unlike any other dealerships it was the best one ever. The customer service was superb and I would recommend donohoo to anyone look More

by TANGELA.SANKEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Hubbard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Seay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2016 -

DonohooAuto LLC responded

Thank YOU very much! We're so glad to know that Mark and Chris made this car buying experience your best. That says a lot. We appreciate your recommendation and you taking the time to leave us a review. We value your time and opinion. Enjoy your new car!

June 04, 2016

Excellent Service! If was my first time to walk in to Donohoo dealership, I thought that I was gonna be ignored because there were so many customers waiting because it w More

by francandamy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nic Hagewood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2016 -

DonohooAuto LLC responded

Thank you for taking the time to leave such a detailed review! Yes, Saturdays can get a bit crazy, but we do our best to make sure everyone gets taken care of efficiently and with a high level of service. So happy to know that was your experience. We do price our cars (very) competitively and pride ourselves on our transparent process - as you mentioned, we won't load you down with excessive charges. And if something isn't perfect - like your windshield, we'll do our best to take care of it quickly. We're glad we got you in the car of your dreams for a great price. And we're even happier to know that we'll be seeing you again! Thanks for your business.

June 04, 2016

Great Service This was my second experience with Donohoo Auto and just like the first time these are a group of people that takes great service to another level. Th More

by lovinglexus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Garrett McGuffie, Tina Viljoen
Jun 06, 2016 -

DonohooAuto LLC responded

Thanks! Glad to know that we provided you with a high level of service AGAIN! We love our repeat customers...lets us know that we're doing something right. Thanks for letting us know that Eric, Garrett and Tina took care of you. Hope to see you again when it's time for #3! We appreciate you.

...
69
...