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DonohooAuto LLC

Birmingham , AL

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rated
929 Reviews
DonohooAuto, LLC in Birmingham, AL, also serving Montgomery, AL and Pelham, AL is proud to be an automotive leader in our area. Since opening our doors, DonohooAuto, LLC has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a used car or truck, we will provide assistance to help you find financing options that fit your needs! Whatever your credit history, or even if you are a first time car buyer, you can trust that DonohooAuto, LLC will get you into the car or truck you choose with professionalism and attention to your needs. DonohooAuto, LLC has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedules, and as always, DonohooAuto, LLC offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at (205) 444-9333 if you have any questions or comments. DonohooAuto, LLC offers a full selection of service areas including:
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8122 Helena Road

Birmingham , AL

35124

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Showing 929 reviews

June 17, 2016

Excellent in sales & servicing cars So far my wife & I bought 4 BMW from here ! Still got 2 ! I always go there for my cars servicing ! Amazing experience with Jimmy Burns ! He takes car More

by MSALAM2632
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James don't think he works here anymore, Jonathan Witsiepe, Lydia Woods
Jun 22, 2016 -

DonohooAuto LLC responded

Customers who come back again, and again, and again are our best measure of success. And we greatly appreciate that you trust us with your vehicles' service as well. Thanks for letting us know of your continuing positive relationship with Jimmy. He is "good people" for sure. Thank you for your continued business - our hats are off to you as well!

June 15, 2016

very nice. it was a different experience than i am use to at dealership, very refreshing. I would spread the word about the type of i receive thank you, i will More

by whynot
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Garrett McGuffie
Jun 15, 2016 -

DonohooAuto LLC responded

We think "refreshing" is a great way to describe our dealership. No hassle, no haggle, just great cars at great prices...and we let you shop and test drive on your own. Thanks for letting us know that you were happy with your experience. And we certainly appreciate the review and you spreading the word about us! Thank you!

June 15, 2016

Excellent customer service No hassle dealership. They allowed me my space to look at vehicles and test drive. Once I decided on a vehicle the sales team were very helpful and t More

by BRUNERMELISSA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Witsiepe, Trey Anger
Jun 16, 2016 -

DonohooAuto LLC responded

Melissa - Thanks for letting us know that Trey and the rest of the team were able to give you a five-star experience. And we're glad you liked our signature test-drive approach. We appreciate your business and look forward to seeing you down the road!

June 15, 2016

Best used car dealership ever~!!! Most used car condition was great~! Very Very kind staffs!!! Reasonable price!! Great quality service~! I recommended my close friend and my bos More

by HWMOT96
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marci Pyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Hubbard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maria Hernandez, Garrett McGuffie, Melissa Montoya
Jun 15, 2016 -

DonohooAuto LLC responded

"Best used car dealership ever" - we love it! Thanks for the five-star review and the kind words. We sure appreciate you telling your friends and boss about your great experience. We do hire kind and friendly people, and price our cars ready to go. We're glad you recognized that. That lets us know that we're doing our job. We appreciate your business and your time. Thank you so much!

June 13, 2016

Excellent! Donohoo is an EXCELLENT dealership... very professional and well organized. I was impressed with their staff from start to finish. I drove from Tamp More

by JSCHACHTER1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cameron Day also helped, Alex Wolfe
Jun 13, 2016 -

DonohooAuto LLC responded

We pride ourselves on our transparent sales process - so no worries that we'll pull a "fast one," whether you're driving hundreds of miles or ten. It means a lot to us that you trusted us with a long-distance purchase. We've sold to every continent except for Antarctica, so we feel like we have this thing down. :) Thank you for traveling to see us and especially for the "Excellent" rating. We're so glad that Alex took care of you and that we earned your trust. Happy travels!

June 13, 2016

Great Experience This was my second purchase from Donohoo. I was impressed the first time, which brought me back, and wasn't disappointed the second. Eric was a great More

by JMHAIRSTON2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mo Sandoval
Jun 13, 2016 -

DonohooAuto LLC responded

We love all of our customers, but repeat customers earn a special place in our heart. Thank you for letting us know that Eric and Mo provided excellent customer service and professionalism during and after the sale. We appreciate your repeat business and that you took the time to write a review. We look forward to seeing you when you're ready for your third purchase!

June 12, 2016

Right On! From the time I called the dealership inquiring about the car to the time I arrived, test drove and purchase my vehicle. The professionalism and feel More

by BKP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Hubbard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mo Sandoval, Melissa Montoya, Tina Viljoen
Jun 13, 2016 -

DonohooAuto LLC responded

"Right on," for sure! Thanks Bryan, for letting us know that you received professional and friendly service from our team. An outstanding buying experience is exactly what we aim to provide, and it sounds like you got just that. Thank you for trusting us with your purchase. We hope to see you again down the road. Enjoy that good-looking car!

June 12, 2016

Best dealership that I have dealt with. I looked for for Over a Year at other dealerships for a vehicle. I Found the Car that I wanted, and I dealt with a very easy process at Dohonoo. The More

by alexc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathon Yale, Mo Sandoval, Melissa Montoya
Jun 13, 2016 -

DonohooAuto LLC responded

When someone has really done their homework and shopped around, it makes us feel extra-special when they end up buying at DonohooAuto. Buying a car is a major purchase, and we feel like it is our job to help you find the right car at the right price. Thanks for letting us know that our process was easy for you and that our team treated you well. Thank you for trusting us with your purchase.

June 11, 2016

Wonderful experience!! I enjoyed the hassel free approach and the entire staff was friendly and helpful. I would recommend them to anyone looking for a nice vehicle with unb More

by L Montgomery
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marci Pyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathon Yale, Lydia Woods
Jun 13, 2016 -

DonohooAuto LLC responded

Thanks for letting us know that you enjoyed our hassle-free approach. We think it makes the process a good experience for everyone. And that's great that our team was able to move you through the process so quickly! We appreciate your business and thank you for trusting us with your purchase.

June 11, 2016

Can't say enough good things! Not only does Donohoo have one of the best selections of inventory, the staff is what really made the experience so great! Each person that helped me More

by shmckeand
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathryn Simmelink, Mo Sandoval, Cameron Day, Becky Whitaker
Jun 13, 2016 -

DonohooAuto LLC responded

Well, we won't compare ourselves to other dealerships, but we're glad to know that you did, and that we came out on top! We pride ourselves on our team members, and on our selection of vehicles...everything we do is focused on delivering a great customer experience. We're happy to hear that you found that to be the case. If you found everyone to be honest, knowledgeable and professional - and that you never felt pressured...then we did our job. Congratulations on your new car and thank you for taking the time to leave such a well-thought out review!

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